Paid features broken, no support
I’ve been a paid Pro member of Life Cycle for around seven years and am extremely disappointed with how a bug report has been handled.
In January 2026, I reported an issue affecting the Pro graphs feature, where historical trend graphs were no longer displaying correctly after the start of 2026. Rather than investigating or fixing what appears to be a genuine bug, I received a response stating that the team was “pretty happy” with the current state of the app and was taking its time before considering future changes.
Six months later, the issue still hasn’t been addressed.
For a subscription app, particularly one charging long-term paying users, this level of customer service is disappointing. The response gave the impression that user-reported issues are not a priority, even when they affect existing functionality rather than new feature requests.
It also raises concerns about the long-term viability of the app. If known bugs impacting paid features remain unresolved for months without meaningful communication or action, it’s difficult to have confidence in the future support and maintenance of the platform.
In January 2026, I reported an issue affecting the Pro graphs feature, where historical trend graphs were no longer displaying correctly after the start of 2026. Rather than investigating or fixing what appears to be a genuine bug, I received a response stating that the team was “pretty happy” with the current state of the app and was taking its time before considering future changes.
Six months later, the issue still hasn’t been addressed.
For a subscription app, particularly one charging long-term paying users, this level of customer service is disappointing. The response gave the impression that user-reported issues are not a priority, even when they affect existing functionality rather than new feature requests.
It also raises concerns about the long-term viability of the app. If known bugs impacting paid features remain unresolved for months without meaningful communication or action, it’s difficult to have confidence in the future support and maintenance of the platform.
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What happened?
I lived this app but about two days ago it stopped working correctly. It tracked me and still shows in at the same place. Says that “the position is preliminary”. But keeps saying that in doing the same activity. I was traveling for work in another state, visiting customers Then I took them to dinner then back to my hotel and it never changed. Now I’m home and it says I’m still visiting my customer. Please help.
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Locations
The app is taking forever to load locations, please fix it
Question
What about people who work from home? It basically only says for like majority of the time im at home
Update again 3/27/26 How does one report an abandoned app??
I don’t know when I wrote the first one review, but it is sucking even more lately. Abandoned???
I’ve used the free app for a few years and have considered upgrading, but every time I almost do it, I realize that it is totally unsupported. No criticisms or questions are ever answered by the developer. Updates are years apart and weak. I will stick with the free one until it finally pisses me off completely! Done!
I’ve used the free app for a few years and have considered upgrading, but every time I almost do it, I realize that it is totally unsupported. No criticisms or questions are ever answered by the developer. Updates are years apart and weak. I will stick with the free one until it finally pisses me off completely! Done!
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Search Function
Please add a search function for activities so it can be much faster to search for the right activity like gym etc. loyal user for years but your website for your contact is unavailable.
These apps used to be great.
I recently switched to a new phone and was unable to bring over any of my backed up data. That’s years of data gone. Honestly it makes me want to delete the apps because starting over seems too annoying.
Total lack of support UPDATE because that all I can do.
I don’t know when I wrote the first one, but it is sucking even more lately. Abandoned???
I’ve used the free app for a few years and have considered upgrading, but every time I almost do it, I realize that it is totally unsupported. No criticisms or questions are ever answered by the developer. Updates are years apart and weak. I will stick with the free one until it finally pisses me off completely!
I’ve used the free app for a few years and have considered upgrading, but every time I almost do it, I realize that it is totally unsupported. No criticisms or questions are ever answered by the developer. Updates are years apart and weak. I will stick with the free one until it finally pisses me off completely!
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iOS26では使えない？
以前はよく使っていたアプリ。
旅先での行動を可視化できて、思い出を振り返るのにも楽しいアプリだった。
だが、iPhone17 Proに機種変し、久しぶりに使おうと思ったらiPhoneからアプリが消えていた。
App Storeでダウンロードしようにも、すぐまた雲マークに戻ってしまい再インストール不可。
もちろん再起動してみても変わらない。
iOS26のバグなのか、アプリのバグなのか分からないが、また使えるようにして欲しい。
旅先での行動を可視化できて、思い出を振り返るのにも楽しいアプリだった。
だが、iPhone17 Proに機種変し、久しぶりに使おうと思ったらiPhoneからアプリが消えていた。
App Storeでダウンロードしようにも、すぐまた雲マークに戻ってしまい再インストール不可。
もちろん再起動してみても変わらない。
iOS26のバグなのか、アプリのバグなのか分からないが、また使えるようにして欲しい。
Simple way to analyze and correct habits
By tracking how we spend time , we have the ability to optimize our time.
IT provides great insight into commute time. The app has automatic capability to categorize the tasks.
IT provides great insight into commute time. The app has automatic capability to categorize the tasks.
Best App I’ve Ever Downloaded, Best Company I’ve Ever Supported
I’ve been using Life Cycle for almost 10 years now (probably around 8-9) and I’ve never been more loyal to an app. Life Cycle has been tracking my location and giving me statistical insights for SO long that it feels like a part of me. The functionality of this app is absolutely amazing, only very rarely bugging out or breaking, and by rarely I mean maybe three times in the past decade. There are no pop up ads every few seconds, no paywalls that lock away half the app, no sponsorships or partnerships pushing products or microtransactions, it’s beautiful. The data it collects is NOT SOLD!! Northcube is transparent in their values on personal data and doesn’t store it or sell it. They even give you an option to export your data to CSV format if you’re interested in doing a more thorough, personal data analysis. The $30 a year for premium is genuinely a steal and I’d recommend anyone who likes this app to pull the trigger on it, it is MORE than worth it. I pray this app never changes to be predatory, because the way it is now has given me the utmost respect and trust to the app and the company. I believe more companies/apps should strive to be like Northcube/Life Cycle, they are truly a blessing in today’s world.
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Not as good anymore
Have used this app for good few years and really liked it but in the last few months accuracy is poor, checking in at places a good few minutes away from where I actually am and also linking the wrong activity to certain places e.g. knowing I’m at home but saying that I’m shopping.
Can’t cancel
No refund, keeps changing acc, website broken, unable to reach them, don’t get
Can not cancel subscription or service
Can not cancel subscription or service
Needs more icon
Overall a great app and I’ve used it for years. However, they do need more icons. Each category is somewhat limited. Things like military base, zoo, breakfast, backpacking, and the myriad of exercise icons. Right now almost everything is represented by a barbell. The Apple watch alone has an icon for every exercise.
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Extremely valuable while staying simple
Life cycle is honestly an app I never thought I wanted or even needed.
I’ve always wanted to journal and log my day, I’ve just struggled with finding time or energy to consistently do it.
While this isn’t a journaling app, it can sure as heck act as one.
It automatically tracks in the background and tells you where you’ve been or gone.
I struggle with keeping track of my days and hours.
This app does a great job at showing you how many minutes or hours a day you spend at certain locations.
The other day I wanted to find out this specific trail I went to, and this app made it extremely easy to find.
This is a free to use app, but doesn’t shove ads or paywalled features in your face.
It’s ad free, and states there’s no tracking done, it all stays on device.
There IS a premium version if you so desire,
And while the paid features seem cool, I’m quite content with the free version.
But I’m considering buying it just to support the developer.
Definitely worth giving it a shot.
I’ve always wanted to journal and log my day, I’ve just struggled with finding time or energy to consistently do it.
While this isn’t a journaling app, it can sure as heck act as one.
It automatically tracks in the background and tells you where you’ve been or gone.
I struggle with keeping track of my days and hours.
This app does a great job at showing you how many minutes or hours a day you spend at certain locations.
The other day I wanted to find out this specific trail I went to, and this app made it extremely easy to find.
This is a free to use app, but doesn’t shove ads or paywalled features in your face.
It’s ad free, and states there’s no tracking done, it all stays on device.
There IS a premium version if you so desire,
And while the paid features seem cool, I’m quite content with the free version.
But I’m considering buying it just to support the developer.
Definitely worth giving it a shot.
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What the hell
I already commented and said that the app thinks that I’m not set to always locate and then waited 24 hours for the app to set up just to find out that you didn’t fix the problem in the Settings app it says it’s set to always for this app, please fix it
Great app but…
Is it possible to add more color choices and icons for activities? I’ve been using this app for a good 3-4 years now and that’s really the only complaint I have.
They removed sleep
Sleep was always the biggest part of my chart. Obviously, you sleep more than anything looking back. They turned it off in 2025. I’ve been using this abs since 2020 and now I randomly don’t get sleep data anymore unless I pay.
I am so sick of everything being a subscription, ridiculous. Uninstalled goodbye.
I am so sick of everything being a subscription, ridiculous. Uninstalled goodbye.
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Scam
They will charge you even though offered a free trial period so beware. They do not hold themselves responsible nor accountable for this fraud either
Great app
Helps with keeping track of time throughout the day. I.e. Time spent working vs home, Been using this app for years on/off. Good app to reference time spent at a certain place/location and insight in how time is spent every day.
