Used to love it
I used to love this app until it quit logging my location. I tried all the usual remedies like turning the phone on and off, reloading the app, and nothing worked. The app simply stopped working. Customer service was unhelpful. It keeps reading different locations as “home”. I only have one home.
Works well
Been using the app for many years. Gives a good overview of how you spend your time. Great for people who love statistics, give a lot of data, or a quick overview. I would love to be able to see my stats for a selectable time frame.
Great app but…
Can we get more colors & activity emoji/icons to choose from? I’ve been using this app for a good 3-4 years now and that’s really the only complaint I have.
Paid features broken, no support
I’ve been a paid Pro member of Life Cycle for around seven years and am extremely disappointed with how a bug report has been handled.
In January 2026, I reported an issue affecting the Pro graphs feature, where historical trend graphs were no longer displaying correctly after the start of 2026. Rather than investigating or fixing what appears to be a genuine bug, I received a response stating that the team was “pretty happy” with the current state of the app and was taking its time before considering future changes.
Six months later, the issue still hasn’t been addressed.
For a subscription app, particularly one charging long-term paying users, this level of customer service is disappointing. The response gave the impression that user-reported issues are not a priority, even when they affect existing functionality rather than new feature requests.
It also raises concerns about the long-term viability of the app. If known bugs impacting paid features remain unresolved for months without meaningful communication or action, it’s difficult to have confidence in the future support and maintenance of the platform.
In January 2026, I reported an issue affecting the Pro graphs feature, where historical trend graphs were no longer displaying correctly after the start of 2026. Rather than investigating or fixing what appears to be a genuine bug, I received a response stating that the team was “pretty happy” with the current state of the app and was taking its time before considering future changes.
Six months later, the issue still hasn’t been addressed.
For a subscription app, particularly one charging long-term paying users, this level of customer service is disappointing. The response gave the impression that user-reported issues are not a priority, even when they affect existing functionality rather than new feature requests.
It also raises concerns about the long-term viability of the app. If known bugs impacting paid features remain unresolved for months without meaningful communication or action, it’s difficult to have confidence in the future support and maintenance of the platform.
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What happened?
I lived this app but about two days ago it stopped working correctly. It tracked me and still shows in at the same place. Says that “the position is preliminary”. But keeps saying that in doing the same activity. I was traveling for work in another state, visiting customers Then I took them to dinner then back to my hotel and it never changed. Now I’m home and it says I’m still visiting my customer. Please help.
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