Life Time Digital User Reviews

Customer Experience

Positive experience29.5% of reviews
Neutral13.5% of reviews
Negative experience56.9% of reviews

~ Based on 288 written reviews from the US App Store.

What users say

Is Life Time Digital Safe?

Life Time Digital appears safe based on user ratings. AppsHunter Safety Score for Life Time Digital is 96/100.

This assessment is based on 177,257 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.5% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 177,257 App Store ratings for Life Time Digital.

Is Life Time Digital Legit?

Life Time Digital appears to be a legitimate app. AppsHunter Legitimacy Score for Life Time Digital is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don’t change UI

They have changed the user experience several times in a short time periods for nothing.

Horrible glitchy app

Not sure if there is any quality control for this app. Constantly a problem. Does not allow you to order food at your gym through app. Does not accept lifetime gift cards at random times. Does anyone ever do quality control? Whoever is in charge of this app should be reprimanded by their supervisor.
Show more

Would give 5 stars but…,

I really like the app and the ability to create varied workouts. However, there’s no way that I can find to remove duplicate workouts.
Overall, the app is great for making appointments with a trainer or a class.
I would give 5 stars if there was a way to remove unwanted exercises.

Since the app updated, I can now remove workouts that i don’t want. Now the problem is any workouts created by AI do not get placed in my workout library. One step forward and two steps back.
Show more

GTX NOT USABLE

The latest update made following or looking at the GTX workouts impossible. The copy of the workout “screen” is too small to read and the aerobic portion is completely missing from the guided workouts. Please give us a full phone screen shot of the total workout that is readable. This is just atrocious.
Show more

Apple Watch App no longer useful

The only thing I used the life time watch app for was the QR code to get into lifetime. That no longer works unless you allow app to read and write health data.

LT, please respect your members privacy when they don’t want you to have their health data.

Wasted a whole day -not reliable info

The app has the wrong dates and times for classes especially the chat interface, please refer to your local gym board for accurate classes dates

Add Streak Widget

I would love if the lifetime app had an option to add it as a widget to the home page and keep track of streak

Would give 5 stars but…,

I really like the app and the ability to create varied workouts. However, there’s no way that I can find to remove duplicate workouts.
Overall, the app is great for making appointments with a trainer or a class.
I would give 5 stars if there was a way to remove unwanted exercises.

Vulnerability in app

There is some sort of vulnerability allowing the owners of this app to backdoor into your device. Mic on, browsing habits, etc.

Poor management of Athlinks

Life Time Digital absorbed one of my favorite sites for recording runners’s race results. At first it seemed like a good match, but now I’m increasingly disappointed. Since this merge Athlinks has been horrible at uploading results from big races. Their help department is completely able to resolve issues. What a shame!
Show more

This app sucks!

The new update won’t let me sign in using my email. It keeps asking me if I forgot my username instead of letti g me continue and then freezes when I even tell it I forgot my username.

Unfortunate

It’s weird that the app for the life cafe does not work outside the operating hours. You can’t even look at the menus. Also, you can’t use Apple Pay but you can put your lifetime pass in the Apple wallet?

App Experience

Overall, it’s a great app and I’m happy with it. My only complaint after the recent update is the use of the word “complimentary” when registering for any classes as a Signature Member. These classes are not truly complimentary—we are paying for them through our membership fees. Lifetime is not providing every class at no cost; access to those classes is part of the membership we already pay for. While there are some genuinely complimentary offerings, labeling all included classes as “complimentary” feels misleading. I’d appreciate more accurate wording in the app.
Show more

Streaming join button does not work

App is great🙏, but the join button no longer pops up when the class is supposed to start. Participants can’t join the class.

Stop making people download

Stop forcing people to download this app for races/other lifetime events. I am not a member of a lifetime fitness - why do I need to download this app? You have the ability to email the QR codes for races/other events. Do that in the future

App upgrade

I’m a swimmer and typically check the swim schedule to see if there are any classes, lessons, etc.
so I checked last week and didn’t see any pool classes when I went to class schedules. I was like “Great” and proceeded to go to the gym. After changing and walking into the pool areas I immediately noticed swim team on the right side pool and swim lessons on all the left pool lanes. The short story is someone decided to move pool classes and activities elsewhere. I now have to go to “explore” open that tab, then scroll down through all the gym has to offer until
I see “Pool”, then open that tab and click on “view all”. So I have to ask; what was the purpose of moving the swim classes out of the “Classes” tab? If it’s not broke-DON’T try and fix it!
It’s now become a game of “Find Waldo”.
Show more

Apple Watch support

The Lifetime app no longer appears on my Apple Watch, and it’s not listed in the Watch app to reinstall. Are Apple Watch 5’s no longer supported???

Works well

The more I look around the app the more I am liking it. From the personalized workout plans, to being able to schedule certain services, as well as how responsive and almost no lag at all. Really a well made and functional app. Thank you!

Home page won't load

Since iOS26.5 upgrade, the home page won't load. I have no access to my training plans. Likewise the Member Support pages on membership options and "contact your club" won't load. The messages say my internet connection is down but it isn't. There are no links to log a customer support ticket to report the error.
Show more

Forced to download this app

I was forced to download this app to enter a Lifetime venue, even though I had purchased a ticket for a non-Lifetime event there. Was also forced to make an account and provide personal information before they would let me in. Absolutely ridiculous.