Why can you not perform any transactions in your app?
Can you spend some of our fees on developing an app where you can perform actions - it’s pretty basic exception these days. You’ve been hiding behind this excuse over a year now which is not a “short period”!!!
“We are in the process of migrating to a new sign-in method for LifeSight. For a short period of time, you will need to complete this action in a web browser instead of your app.”
“We are in the process of migrating to a new sign-in method for LifeSight. For a short period of time, you will need to complete this action in a web browser instead of your app.”
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Response from developer
Hello, we're really happy to hear you're liking the new features. We're constantly looking at ways of improving the app for our members to provide the best experience. We're aiming to provide the most helpful ways to keep up-to-date with your pension savings, and assist in retirement planning. Thank you for taking the time to leave a review.
Great site
LifeSight not only gives you your account details, balance, investment choices, but it includes helpful, practical information to help you plan for retirement. My only criticism is that it should be easier too acres from multiple devices
Response from developer
Hello, thank you for taking the time to leave a review. We're really happy to hear you're finding the LifeSight app helpful and easy to use. We've recently released another update with some added functionality so be sure to check it out when you have chance.
EZ
Good Choices, friendly service easy to manage
I don’t want articles
Why is ur app turning into a self help book - if I want advice or help I will get it independently!!!!
V.Kinder.
Very useful and easy to use app .
Aaron
Can’t switch my investments. Can’t update my beneficiaries. Often can’t log in. Really hope LifeSight get this sorted given they are far behind the rest. Always down for maintenance too. No wonder they’re at the bottom of the tables
Half decent when working
Minimal functionality and breaks often with little or no status update from LifeSight.
Can mean you’re looking at stale / out of date information; not good at the best of times but terrible when looking to make investment decisions.
Will be moving my money out to a SIPP shortly as a consequence.
Can mean you’re looking at stale / out of date information; not good at the best of times but terrible when looking to make investment decisions.
Will be moving my money out to a SIPP shortly as a consequence.
The App is okay but could be much better
The app is okay if you want to check your balance occasionally. But the functionality is somewhat limited and you have to log into the website to find info or complete some actions. Some things don’t work well for me when I try to use the app (eg one-off withdrawals) but hey work fine through the website. I get particularly annoyed when the system is down for maintenance - the website has a message but the app just stops you from getting access. Is it really that difficult to add a message to the app when the system is down “for essential maintenance” like they have on the website?
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Aaron
Can’t switch my investments. Can’t update my beneficiaries. Often can’t log in. Really hope LifeSight get this sorted given they are far behind the rest.
No detail
It’s a real shame. Apps like this are purposefully vague when it comes to measuring investment performance. It’s not clear whether the ‘growth’ graph includes the contributions made during the period in question. No way of annualising the growth either. :0(
Log in button does nothing
Tired of this app. Goes nowhere, cannot progress past the login button no matter what I do. I hope they manage my money better than they code :-(
App is crashed, no help from support team
This crashed 10 days ago for me and despite reporting it as per guidance, I’ve had no resolution so still can’t see what’s happening to my pension. This is at a time when I’m trying to take my 25% tax free and it’s so far cost me at least £4K. Pathetic support from someone who is supposedly “looking after” my pension!!
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Secure token?
How where - there is no way to do this
Panicking!!
Just tried to reload my account, not getting anywhere, where’s it all gone. It is between Xmas n new year, sure I’m freeking for nothing 😱😱😱😱
Terrible service
I have been trying to move my Fujitsu pension to my current liver pension since May I have had nothing but delays and no support from LifeSight on top of that my fund is making no money and they are charging me for the privilege. The service is disgusting I recommend anyone looking for the right provider looks elsewhere.
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An able to log in
Emailed but no reply
Tired to reset password but no link sent to me
Tired to reset password but no link sent to me
Excellent
By far the best pension app I have used
Cannot find how to generate secure token
The app tells me to generate a secure token within the app settings page for the first login. There is nowhere on the website account page to do this. There is no way to bypass the app login screen. Therefore there is no way to log in for the first time.
App functionality
This app is useful when it is working correctly. Unfortunately, it is frequently down during which time you are unable to see your investments, values and performances.
Constantly crashing
…not happy at all constantly crashing on iPhone
