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mypensionID – My Digital ID

mypensionID – My Digital ID

Digital Identity for Pensions

37 ratings
234 reviews
💼 Business
💰 Finance
Free

Details

Released
April 20, 2020
Updated
July 27, 2026

Features

Developer

Target Professional Services(Uk) Limited
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mypensionID – My Digital ID screenshot #1 for iPhone
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Reviews summary↘︎
⭐234
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 4 months
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About

Securely verify your identity for pension schemes and update your address across multiple providers in one place. Take control of your pension data with fast, convenient, and private mobile technology.

✓Secure identity verification
✓Update address for multiple pensions
✓Fast login with passcode
✓Instant verification
✓Contact support via app
✓Control your data
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What users say about mypensionID

Reviews of mypensionID are mostly negative: the Finance app is rated 3.4/5 from 37 App Store ratings. What users like most: easy to use, quick and simple. Top complaints: facial recognition issues, inconsistent performance. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Quick and simple
  • 🚀Saves time and hassle
  • 👍Straightforward process
  • 👍User-friendly

Negative things

  • 🐛Facial recognition issues
  • 🐛Inconsistent performance
  • 🐛Crashes and freezes
  • 🐛Difficulty uploading documents
  • 🐛Unclear instructions
See all reviews

What's New in mypensionID

2.2.2

July 27, 2026

Enabling members to re-verify their identity against their pensions.

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t work

This app simply doesn’t work.
VVogelDoormat

Easy

This app was quick and easy to use. Much quicker than filling in forms and sending by post.
EEllaBella226120

Easy and quick

I love this app. It has definitely improved from 2 years ago. Took 3 minutes to complete, so simple and fast. Highly recommend
Ppsesunset1

Used for PPF validation.

So much easier than the early attempts at biometric validation. Very straightforward instructions,clear and easy to follow.
KKevswanny

So easy

My Pension
So easy this year, I think much improved. It took only moments and to receive confirmation of success is great.
Jjaneyh55
See 229 more reviews

User experience

🐞

Reported Bugs

4 issues

App hangs during verification process

Bug

Unable to complete verification due to technical issues

Bug

Inconsistent behavior across devices

Bug

Difficulty scanning documents or taking required photos

Bug
✨

Requested Features

4 requests

Biometric login option

Feature

Improved error handling and feedback

Feature

Support for more ID document types

Feature

Ability to save progress and resume later

Feature

FAQ

What does mypensionID do?

mypensionID is a mobile application designed to securely verify your identity for your pension schemes. It also allows you to update your address across all your registered pension providers from a single location, putting you in control of your data.

How do I register for mypensionID?

To register, you will need an invitation letter from mypensionID containing a 12-digit Unique Security code. You will then follow the on-screen instructions to verify your identity using a selfie and a valid government-issued photo ID. After setup, you can create a 5-digit passcode for faster future logins.

Is there a cost to use mypensionID?

No, mypensionID is free to use. However, your mobile operator may charge for internet services, so it's advisable to check with them. Service functionality may also be affected by phone signal.

What devices are compatible with mypensionID?

The mypensionID mobile app is supported by devices running iOS. It is not compatible with devices that have undergone unauthorized modifications, such as jailbroken or rooted phones, to ensure security.

What are the main benefits of using mypensionID?

The app offers quick and secure logins, instant verification without interrupting pension payments, and saves time by eliminating the need to post documents. You can update your details as they change and easily contact support via call or live chat directly from the app.