Miss BBC
Not that easy. I filled in all pages with a struggle but when I had finished it wasn’t made clear that I had actually finished. I looked out for the email today, so now I have received it, I assume all is well. Considering this is meant for retired ie older people, I think it could be clearer.
Self identifying
Really easy experience to identify that I am live and kicking. Highly recommend - it only takes a couple of minutes.
App Review
The app is pretty straightforward to use, just remember to hold the phone at eye level for the digital picture otherwise it rejects.
Excellent
Easy to use, took no more than a couple of minutes and a vast improvement on having to find a JP and waste time and money traveling to them. A really good app
Initial problem and a suggestion
I have moved to the United States from Britain. From here in the USA, I first tried to use my US Green Card which is accepted as an ID everywhere. The app said something like “this document cannot be accepted, please use another document.” I then used my UK Passport, and the process was successful.
My wife, a Surrey County Pensioner, recently used her Green Card on her Surrey Pensioner app, and was successful.
It would be good if you could add the US Green Card as an acceptable ID. If my UK Passport is not with me because it has been sent back to London for renewal (it takes months to get a new passport), I will have problems using My Pensionid.
Thank you.
My wife, a Surrey County Pensioner, recently used her Green Card on her Surrey Pensioner app, and was successful.
It would be good if you could add the US Green Card as an acceptable ID. If my UK Passport is not with me because it has been sent back to London for renewal (it takes months to get a new passport), I will have problems using My Pensionid.
Thank you.
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Easy and convenient
Updated the app as per my instructions from my company and followed the easy steps. Saved all the messing about with paper forms, posting etc
Simple and fast
One of the easiest apps to use- I found it extremely user friendly. The prompts were clear, even whilst taking the ‘live photo’. Much better than getting a paper form witnessed and then submitting it either by email, or by post back to the UK from NZ!
Very easy to use.
Took less than 5 minutes from start to finish with an email confirmation follow up.
Functionally flawed
Previously created my ID record but this was not retained for the following year. Tried to re-enter ID data which failed at the camera step: app did not recognize camera. Repeated process without success and eventually had to delete the app and reinstall to get camera access and then it worked. Until next year…? Poor!
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Andrew
Very easy to use and a much better system of ID verification than paper. Highly recommended
Overseas pension holder
Easy to use. Saves time on messing around posting information back to the UK, as it takes weeks to months from Australia.
MyPensionID
Vic
So Simple
The app was easy to download, very clear instructions, took me less than five minutes to complete my task, results were immediate. What more do you need.
No idea what it’s for
It kept on talking about registering, nothing about VERIFYING my existence. Then when I had registered, al it told me was I had successfully registered. Nothing about verifying my existence to my pension provider.
Straight forward process.
Good but pages very slow to download.
Secure, simple, brilliant !
A brilliant app, easy to use and secure. Takes 10 min and saves having to go to a solicitor to fill the forms. Then send them … Get the State Pension to use it !
Great Experience
Great app - easy to sign up, easy to use. Saves a great deal of admin hassle.
Easy to use
App is very easy to use and I highly recommend it.
Great help
I used this app to show that I am still alive. In previous years, I have had to bother my Rector just before Christmas to certify that I’m alive. Then I had to rely on the postal systems to deliver it. The process took only minutes this year.
Quick & simple!
This app really simplifies the verification process and allows you to update contact information if needed.
