App does exactly what is says
I don’t understand all the prior negative reviews. Got the app setup and linked in a few minutes. As soon as you hit pause on the console the session connected to Apple health and my data transferred over.
Nothing fancy but does exactly what it promises to do. Think a lot of the complaints were PEBKAC type issues rather than the app.
This hasn’t been updated in a year but hopefully they keep maintaining the app because I find it useful. The Apple Watch can’t track my steps at my desk (since my wrists don’t move like they would when walking naturally) so this is a perfect bridge to get my data over.
Nothing fancy but does exactly what it promises to do. Think a lot of the complaints were PEBKAC type issues rather than the app.
This hasn’t been updated in a year but hopefully they keep maintaining the app because I find it useful. The Apple Watch can’t track my steps at my desk (since my wrists don’t move like they would when walking naturally) so this is a perfect bridge to get my data over.
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Genuinely Terrible
Clunky, doesn’t always connect, god awful UX, syncing function barely works. If I had seen this app before I bought my treadmill I would have thought twice about buying it. Geez.
Works Well Enough
I use the app exclusively to transfer and input steps from the Lifespan treadmill to Apple Health. For that purpose, it works well enough. The app connects to the control unit via Bluetooth and syncs any steps it hasn’t recorded yet. It makes sure to only record new steps and doesn’t double count.
The only concern I have with the app is that sometimes the control unit thinks the app is still connected. When this occurs, the app is unable to connect via Bluetooth. I try to sync steps whenever I take a break from walking, but due to this intermittent issue I have had times where I was unable to sync some of the steps I had taken.
The past reviews mostly say this app doesn’t work, but that isn’t true in my case. I’m using iOS 16 with an iPhone 14.
The only concern I have with the app is that sometimes the control unit thinks the app is still connected. When this occurs, the app is unable to connect via Bluetooth. I try to sync steps whenever I take a break from walking, but due to this intermittent issue I have had times where I was unable to sync some of the steps I had taken.
The past reviews mostly say this app doesn’t work, but that isn’t true in my case. I’m using iOS 16 with an iPhone 14.
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Worst app I have ever seen
It’s total garbage. Does not work.
Useless garbage
Don’t bother, it’s total crap. Can’t pair my treadmill.
Won’t detect my TR5000
I have tried two different phones and the app will not detect my DT3 Retro console.
Pause may cause loss of data
I found out that if you pause it you may lose your workout information as it doesn’t sync the console to the app. There doesn’t appear to be any memory on the console either. If you pause too long you will lose all tracking. Best to stop it and just start a new workout.
Dont Bother
They should take this app down and not be advertising it. Its garbage. Even the error codes are in a different language.
Terrible app
It seems that if you pause a walk on the treadmill, the only way to continue and have the app record is to disconnect the app from the treadmill and reconnect it. No way of determining while connected if the treadmill walking is being recorded until you end the walk, then as often as not you discover the walk was not recorded.
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Just use excel
Worst app I’ve ever seen - looks like a beginner project someone made and never went back to fix. Doesn’t adjust to screen size on standard Apple iOS, has image carousel for instructions like a PowerPoint. Bummer it’s useless - just track your miles independently
Useless app
It does not do anything. Resets treadmill stats when connecting. Disconnects randomly. Transfers data to app one out of ten times, maybe.
Needs improvement
Won’t stay connected to the treadmill so it makes it difficult to sync activity
Not compatible with phone
See the title. The treadmill doesn’t connect with the phone. Useless app.
Overa terrible
Can you make an option to upload data without having to be connected via bluetooth?
Can you also make it so the activity gets recorded as an exercise on apple health instead of just steps?
Can you also make it so the activity gets recorded as an exercise on apple health instead of just steps?
Hot garbage
This doesn’t work at all because it won’t connect to the TR1200-DT treadmill via Bluetooth. Renders it pointless. The LifeSpan support email sent me a canned response of things to try and of course nothing worked. They admitted after my response that the app is “currently being worked on and does not run perfectly.” It simply doesn’t work.
For as much as these treadmills cost - and they are fantastic treadmills - you would think they would be able to develop a working app. Absolutely unacceptable.
For as much as these treadmills cost - and they are fantastic treadmills - you would think they would be able to develop a working app. Absolutely unacceptable.
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Will not connect to app
Bluetooth connection will not work to even use app. When I reached out to support, the only response was that the app was flawed.
Very buggy
This app is pretty buggy bug I was able to figure out what not to do to keep it pretty reliable in recording your walking data. However since iOS 15.5 it will sometimes just say it is saving data but then record nothing. Ie it shows nothing for the session in the history and does not show up in the apple health app. It is very random when this happens, sometimes it works and sometimes not. Very buggy. Please hire someone to fix this app as the treadmill itself is great, the app is terrible.
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This app is so bad I might return the treadmill
I expect apps like this to be garbage, but it can’t even do the bare minimum task of pulling data out if your treadmill and delivering it to Apple Health consistently. Completely ruined my entire experience of owning a Lifespan product.
This app is genuinely awful.
This app is terrible and many steps backwards from the prior version. Aside from the cumbersome setup, many of the instructions are not in English and can’t be changed to English. Also, units of measure are inconsistent so you constantly have to calculate between metric and imperial when entering data. Finally, you have to have an account to work with the app, but the account is different that your lifespan account. There’s no indication of this as you try to repeatedly log in with your lifespan account. This app is a rough beta at best. The app that used to pair with the treadmill before is vastly superior. It was simple and worked.
Update: it’s been months since my review and the app still does not work. I’ve contacted support numerous times and the company seems unmotivated to either fix this app or return the old app that worked perfectly. I wish I could return this treadmill and get a competitor product. This company is unfazed by their low quality and user feedback.
Update: it’s been months since my review and the app still does not work. I’ve contacted support numerous times and the company seems unmotivated to either fix this app or return the old app that worked perfectly. I wish I could return this treadmill and get a competitor product. This company is unfazed by their low quality and user feedback.
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Doesn’t Sync, EVER. Useless.
This app found my device once but wouldn’t connect to it. It is literally useless. Would give zero stars if I could. Don’t waste your time downloading it.
