Lifesum User Reviews

Customer Experience

Positive experience47.4% of reviews
Neutral13.2% of reviews
Negative experience39.4% of reviews

~ Based on 3,040 written reviews from the US App Store.

What users say

Is Lifesum Safe?

Lifesum: AI Calorie Counter appears safe based on user ratings. AppsHunter Safety Score for Lifesum is 92/100.

This assessment is based on 150,551 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.6% of ratings point to a safe experience
4.5% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 150,551 App Store ratings for Lifesum.

Is Lifesum Legit?

Lifesum: AI Calorie Counter appears to be a legitimate app. AppsHunter Legitimacy Score for Lifesum is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Correct reading needs multiple app restarts

To get a correct reading of the burned calories the app needs to be restarted multiple times. It looks more like a slot machine with range from 0kcal to 2300kcal, which has nothing to do with the correct data. After 3 or for restarts it shows the correct number. There is no way that this app is accurate.
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JP

App is amazing the only thing that I change is too many reminders to upgrade this app but is very friendly and I totally recommend it

Not paying for scanning food

When downloading this I was expecting a feature at the bottom for EVERYONE to scan everything just by what your eating not just the barcode. I make meals at house not just things that have barcodes but i was hit with having to pay for it to scan my food instead of just a bar code

Awkward to Use

The app is not user friendly. I can’t seem to change from grams to ounces. Adding recipes is awkward. And when the AI is wrong, it’s impossible to correct it. You just have to start over. I’m also annoyed that I paid for a year, have only used 4 days, and I can’t find a link that allows a person to contact the company to ask for help or to ask for a refund. Ugh.
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Slop Machine

As an ultramarathon guy, I need a nutrition app that can keep up with big mileage, huge calorie demands, and serious fueling. Lifesum is not that app.

The AI feature is honestly misleading. The app talks up its AI like it is some next-level nutrition coach, but the actual experience does not match the hype. It feels like the app is straight-up slop machine and not in an edible way.

The calories Lifesum logs do not always match the numbers it says it is logging. That is a huge issue when you are trying to fuel a 50K, recover after a long run, or make sure you are not accidentally under-eating. If I cannot trust the numbers, what is the point, bro?

The UI is also clunky and frustrating. Basic stuff takes too many taps, menus are not where you expect them to be, and the whole app feels harder to use than it needs to be. When I am tired after a long training day, I do not want to wrestle with a confusing food tracker.

Lifesum might work for casual calorie counting, but for endurance athletes who need accurate numbers, useful coaching, and a smooth experience, it misses the mark. I would look elsewhere, brochacho.
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Calorie counts are not accurate

Many of the calories of foods found in this app are rated lower or higher than what the numbers actually are. Accuracy is way off.

Pop Ups

I used to really like this app, but if you have the free version, every time you go to open it, a pop up appears asking you to go “premium”. It’s forcing me to use the app less and less.

Glitches that misled my weight loss journey

I’ve had this app for years now, even bought the premium at one point but something wasn’t right. I wasn’t losing weight like I was hoping for and I ended up gaining weight. I am a little overweight and I am really trying to get back to a healthy size, but there’s glitches that happen on the app frequently to where it is telling me I am burning more than what I normally do. Doubling or even tripling the amount that I actually burned and I also it’s not counting my walking at all. .. this app needs some serious improvements and I don’t think it’s worth the $99 that’s being asked.
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Great for calorie/water tracking

I really like how the app is very easy to use. It has many features to help you track calories. Plus more features that I haven’t used like the recipe ideas. I also like how you can keep track of how much water I drink each day. It really helps me to see how well I’m doing and to be mindful of not eating empty calories.
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Fell off a cliff

App always glitches out and doesn’t freezes upon launch even after restarting the app multiple times. When it doesn’t glitch, a pop up to pay always pops up every time

Share option removed

Why did you removed the share option you use to have? I was using the app to plan our needs with my partner and the option to share meal was the main reason I choose this app. We eat the same food so it was really convenient to just share the meal with here and she would only have to adjust the portion. I will be looking for another app.
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AI counter needs a lot more work

Pretty decent app, however the AI feature definitely needs more work on accuracy and counting calories. I find that it doubles/triples the total calorie amount on items. A Starbucks drink can be labeled 210 cals per their website, and the ai counter is counting it as 587 cals.

Overall really helpful app with some quirks

I’ve been a subscriber for roughly 5 years. Tracking what I eat has been critical to a healthier life. I dropped 55 lbs and increased fitness overall. This app helped me manage my eating better, supplied some better choices and recipes, and made it pretty simple. The less friction you have tracking your eating, the more likely you’ll track it. The AI updates made this even easier with taking pictures of your meal to track it. It’s not perfect, but it’s often close enough that the slight differences won’t materially impact your tracking. The one area it seems less intelligent is in reminders. I’m constantly reminded of eat breakfast or lunch long after I’ve already tracked it in the app. That seems like a no-brainer to handle correctly. This is a little annoying but not a deal breaker. They also have a relatively reasonable subscription amount. I still recommend.
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Extrêmement DÉÇU!

J’ai tester plusieurs applications et celle-ci étais la plus complète. Je l’ai utilisé plusieurs semaine et je suis franchement déçu.
Malheureusement l’AI est le pire défaut de cette application. Les macros sont TOUJOURS mal calculés. Je n’ai jamais eu un seul repas bien calculé.
Je pouvais rentrer deux fois le même repas et les macros était différents.
Crée des recettes est déjà bien compliqué mais en plus, quand je créais mes recettes en rentrant mes ingrédients avec les code bare il n’y a pas un seul macro qui étais rentré correctement dans l’application. Je parle de 500 calorie de différence, du double de sodium, 60% de glucides en plus…. À tout les jours et pour chaque repas.
Je regrette d’avoir pris l’abonnement pour 1ans, une vrais perte d’argent.
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They keep removing features

I’m not sure why but a lot of the nutrient trackers are gone. It says how much sodium I’ve consumed, but they removed what the goal amount is for me to compare how I’m doing. The macronutrients was the feature they touted that got me to sign up for a paid subscription and now they’re whittling away that info. Not sure why. I like a lot of the features but wish they’d stop removing things and bring back the features we signed up for.
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Stop with the modal

Is an okay app. They really should put a limit on the Upgrade modal. It pops up each time I open the app
I don’t respect the bombardment marketing and it only works to demonstrate the type of stakeholders in the business.
I dismiss several times a day.
You want me to upgrade bc I want to upgrade, not bc I’m fed up with a modal.
The basic app is decent, leave me alone
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Needs work

App has a lot of potential when the air tracking works, seems to be down or not working very often.

A little frustrating for a nap just supposed to help you track your calories.

Customer service needs improvement too, reached out for support, got generic Chatbot responses.

Inaccurate Information

The nutrition data in LifeSum is consistently inaccurate, even when scanning products by barcode. I regularly scan a barcode, enter the correct serving size, and the app will register is as 0 calories or show incorrect macros. This happens almost daily and makes food tracking much more cumbersome than it should be. I regret signing up for a one-year membership. Once my subscription expires, I will switching to another app.
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PLEASE FIX ASAP

Recently the AI tracker has stopped working. It will provide all the correct nutrition info on the AI page, but it shows up on my actual log incorrectly. One went from 990 calories to 431. Tried again and it only logged 1 calorie. I pay $100 a year for this service. I need it to work.

Buggy to the point of unusable

I used to love this app. It has been helping me for years. Unfortunately, since the introduction of AI, it has become more and more buggy to the point where I can’t use the most basic features. Super frustrating!!!