Lifesum User Reviews

Customer Experience

Positive experience47.5% of reviews
Neutral13.2% of reviews
Negative experience39.3% of reviews

~ Based on 3,023 written reviews from the US App Store.

What users say

Is Lifesum Safe?

Lifesum: AI Calorie Counter appears safe based on user ratings. AppsHunter Safety Score for Lifesum is 92/100.

This assessment is based on 150,366 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.6% of ratings point to a safe experience
4.5% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 150,366 App Store ratings for Lifesum.

Is Lifesum Legit?

Lifesum: AI Calorie Counter appears to be a legitimate app. AppsHunter Legitimacy Score for Lifesum is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Inaccurate Information

The nutrition data in LifeSum is consistently inaccurate, even when scanning products by barcode. I regularly scan a barcode, enter the correct serving size, and the app will register is as 0 calories or show incorrect macros. This happens almost daily and makes food tracking much more cumbersome than it should be. I regret signing up for a one-year membership. Once my subscription expires, I will switching to another app.
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PLEASE FIX ASAP

Recently the AI tracker has stopped working. It will provide all the correct nutrition info on the AI page, but it shows up on my actual log incorrectly. One went from 990 calories to 431. Tried again and it only logged 1 calorie. I pay $100 a year for this service. I need it to work.

Buggy to the point of unusable

I used to love this app. It has been helping me for years. Unfortunately, since the introduction of AI, it has become more and more buggy to the point where I can’t use the most basic features. Super frustrating!!!

Technical problems

I purchased a 3 month subscription and at first I was happy with the app. Then I started to have issues with tracking meals. Attempting to log a meal, then it doesn’t show up in my log after it said it was logged. Scanning bar codes that came up with correct information but then when it’s logged it showed up as one calorie in my log. When logging meals you want to log them quickly and when you eat the meal. It’s just not worth the price to have to mess with the app for 15 minutes to get your meal logged correctly. Sadly disappointed, I really had high hopes for the app and intended to use it long term.
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Лучшее из приложений, которым я пользовалась!

Перепробовала больше 10-ти приложений. Пользуюсь Lifesum наверное уже больше 5-ти лет. Одно время не могла его обновить и очень расстроилась. Но потом все заработало) Рекомендую его всем своим знакомым и подопечным, с которым мы работаем по простраиванию из питания. Удобная возможность сканировать штрих-код, огромная база продуктов и блюд, можно вносить свои блюда и продукты, привязывать штрих-код. Дублирование вчерашнего приема пищи на следующий дни. Очень удобное приложение! Важно, что можно привязать трекеры активности и вручную внести активность из списка. Рекомендую всем👌
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Free great app

Amazing app help me diet

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без платной подписки недоступны даже базовые функции

SAVE YOUR MONEY AND TIME

I got the subscription and thought this app would be a great choice, WRONG. This app is terrible! Improperly logging my meals, trying to tell me chicken thighs have no protein? It’s a waste of time and money. So much for an app supposedly built to help you live a better and healthier lifestyle.

Loved it for years, but ongoing bugs have made it unreliable

I’ve used Lifesum for years and have stayed with it largely because I had so many meals, favorites, and frequently used foods saved in the app. Unfortunately, the reliability has really declined for me this year.

Recently, I’ve had multiple issues where I log food and it appears tracked in one place, but then my dashboard shows nothing logged and 0g of protein. My recent foods and favorites are also missing, outdated, or inconsistent, which makes tracking much more time-consuming. On top of that, my health data is not importing properly, so my macros are not adjusting as expected.

I’ve reported bugs several times this year, and while support has been kind and responsive, the issues have not been resolved quickly enough for an app that I rely on daily. Food tracking only works if the data is accurate and consistent, and right now I don’t feel confident that what I’m logging is being saved or reflected correctly.

I really hope these issues are fixed soon because I used to love this app, but at this point the inconvenience is starting to outweigh the convenience. For a paid subscription, I need a tracking app I can rely on every day.
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Horrible

Whoever vibecoded ts gotta pay it takes actual minutes now to open

Great!

I use this for every meal and tracking my water intake! However, it would be great to have a Food Preference for people who have dietary restrictions (Diabetes, Heart Disease etc) for low Sodium, or low Sugar. I would appreciate that a lot

Buggy

I don’t know what happened to this app lately, it feels rather buggy. My activity imports keep doubling or tripping up, I see multiple entires for the same data. Switching between days back-and-forth makes the numbers change randomly. It is kind of a mess.

Alright, but buggy as can be..

Just a standard diet app.. nothing i’d call home about, but gets the job done usually.. but about half the time this app is so buggy that it is unusable! It wont launch, or if it does you may encounter issues logging food. It will either buffer for an extremely long time and not log, or if you try to back out of the buffering and log it again, theres a chance it will log the same food several times. It can difficult if you forget to log your snack later due to the app not working, and forget you had that snack, you might go over your calorie limit by accident.
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Too buggy

Used to like this app, now it’s so buggy I can’t add new food, and it just adds the same food I already logged twice. I have no idea what is wrong with it, updated and everything. Decided to just switch apps.

Terrible app

This app is glitchy and doesn’t let me even see what was logged and data is inconsistent. The AI is so slow and UI is laggy. Disappointed in spending $100 on trash

Классное приложение

Пользуюсь время от времени на протяжении 10 лет, классно работает даже бесплатная версия. Сканирует штрих-коды готовых блюд и продуктов.

Great app, unless it freezes.

Out of nowhere the app has started freezing and crashing almost every time I open it. If it doesn’t improve with an update soon I will be cancelling my subscription. A broken app in 2026 is inexcusable.

Way too buggy

This app has only gotten buggier and buggier. It freezes every time I open it, whenever I log something it’ll randomly freeze and I’ll have to reopen the app to see that it’s still frozen. How hard is it to fix something so simple

Hard to use

Gets the bar codes and pictures completely wrong and then you can’t change it. Couldn’t log a basic olipop correctly. You have to pay before you get a trial, so now I’m locked into this terrible app. Stick with my fitness pal. So disappointed.

Pop up

Every time I open the app there is always a pop up trying to get me to pay for the membership, which just makes me not want to pay for the membership lol