LIFX Reviews: Is It Legit?

Customer Experience

Positive experience18.1% of reviews
Neutral10.9% of reviews
Negative experience71.0% of reviews

~ Based on 731 written reviews from the US App Store.

What users say about LIFX

Is LIFX Safe?

LIFX appears mostly safe based on user ratings. AppsHunter Safety Score for LIFX is 74/100.

This assessment is based on 7,138 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.7% of ratings point to a safe experience
4.8% of ratings suggest some concerns
29.5% of ratings point to a risky experience

~ Based on 7,109 App Store ratings for LIFX.

Is LIFX Legit?

LIFX appears to be a legitimate app. AppsHunter Legitimacy Score for LIFX is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Genuinely so frustrating

I’ve struggled so much to connect my light to the app, I wish there was an easier way to connect the light to your device, it never seems to detect the light when scanning and then fails when I enter it manually. Really hoping for a new app or update that would make it a smoother experience.

Never Once Had a Positive Experience Pairing

I’ve had these products for years and it’s always been a pain to pair them. I thought things would be better with the new Matter support but no; poor documentation, refusing to pair are still issues.

At least Matter makes it easy to pair with Apple Home, but the Lifx app is still extremely lacking.
Show more

Some important features missing

There are basic important features that are missing in the app.
1: in a Routine, I need to be able to make a step start “when the previous one ends”
2: no way to clone a Routine

The lights I bought are nice.
I’ll adjust my rating when those features are delivered

Constantly have to reconnect

I’ve had these for a while and just gave up on using them as smart lights. Any power outage and they disappear and have to be reconnected.

Doesn’t stay connected

I have 3 Lifx lights and they are the only things that cannot stay connect in my homekit setup.

Other devices drop sometimes but they recover. The devices from Lifx don’t.

Always resetting this

Always have to reset it to do anything other than 100%. PITA to install as well. Didn’t want to sit flush on box

Hit and miss

Have several Lifx lights around the house and when they work they are great. Unfortunately they often drop off the network, not all but a few. I find that the lights will show one device eg iPad but not my phone.

Do not buy these products

I bought a neon flex, two string lights for our porch, and two flush mount lights for our house. The neon flex controller box broke within a year and they told me there was nothing they could do without a paper receipt. Horrible quality and even worse service. Not to mention the lights disconnect from WiFi and need to be reset almost weekly. The company will take your money and provide nothing in return.
Show more

I really like the lights so far

I just wish I was able to put colour code for Pacific colour

Frustrated

Ok app but I’m finding that the app won’t let you change the color of the Power and Toggle restore features. And these things are set to purple on power on and can’t change that. Grr

I should’ve bought a Hue

Wow. This app experience is breathtakingly painful. Difficult to connect (forces you to wait for a HomeKit 15-minute timeout). If you do connect… don’t switch WiFi locations or you won’t be able to connect the light strip again. “Easy set up!” Printer on the getting started flyer. What a joke. Now o have an expensive strip of fancy silicon.
Show more

Bad LIFX app!!

It won’t connect the new light color. I had a higher speed!! And not working. Must have HUB!!!!! Hub will connect the light. Cannot without hub.

Terrible company

Their products do not connect to their devices reliably no matter what bs they tell you to do (swap to 2gH wifi blah blah) still nothing and ive done everything possible that can be done at this point. Dont bother with this overpriced junk.

Lights won’t connect to wifi

We have hours into attempting to connect the Smarter lights to wifi so they change color the way they’re supposed to. Waste of time, it never worked. I recommend trying another brand.

app heats up phone

so many UX issues and this app will heat up your phone when open.

Improve

The app itself is amazing 100%.
But working with apple more new technology needs to be upgraded ASAP.
On apple’s older models you could change the colour the brightness and scenes through widgets, now it’s just on and off. Please fix.

Novelty archived themes not available

Why ?

Scene

Cannot save scene since update. No keyboard pops up and app freezes

Archive Settings

Please bring back the archive ceiling light themes. I loved how they didn’t run in the background on my phone unlike some of the other settings.

Why?

Why did you take away the archive themes?