LIFX User Reviews

Customer Experience

Positive experience18.5% of reviews
Neutral10.7% of reviews
Negative experience70.8% of reviews

~ Based on 708 written reviews from the US App Store.

What users say

Is LIFX Safe?

LIFX appears mostly safe based on user ratings. AppsHunter Safety Score for LIFX is 74/100.

This assessment is based on 7,088 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.9% of ratings point to a safe experience
4.8% of ratings suggest some concerns
29.4% of ratings point to a risky experience

~ Based on 7,088 App Store ratings for LIFX.

Is LIFX Legit?

LIFX appears to be a legitimate app. AppsHunter Legitimacy Score for LIFX is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible. Forgets and needs reprogramming

The app forgets lights and you have to take the light off the ceiling to scan a barcode. Then you have to setup everything all over. Most other apps you can just re-add the light without scanning anything.

Impossible to connect

The colors and patterns are very cool if you can get the lights to pair. I have found it very difficult to pair the lights and have to decided to return them. I was pumped to buy these but have been disappointed with this purchase.

Disappointed

Started off good. Then the app stopped working and won’t connect. Did all the trouble shooting steps and still can’t get it to work. You name it I tried it. Taking bulb out the 5 2 seconds turn on and off yes the colors flashed however it didn’t solve the problem the app still won’t connect. Unplugged for a few hours went outside ect. In the settings it says it’s connected and the WiFi it’s good. So very frustrating. Fix the app pleaseee.
Show more

Full of bugs and gimmicks

The app that can’t reliably turn lights on and off has a candlelight feature. Last night all lights at our place turned themselves on at 2am. If I knew how buggy this app is I would never have bought a single lightbulb from these guys

LIFX App for iOS is not intuitive

The LIFX app for iOS is difficult to use and could use some usability cleanup.

Garbage

I cannot believe that in late 2026 this app still makes it impossible to add bulbs. Do not waste your time.

Connecting to wifi doesn’t work

We spent too much time trying to get the smarter light strip and app to work together. It doesn’t work the way the instructions say it should. The app can’t find the device, no matter what troubleshooting methods you try. Good luck getting support. Terrible

Flaky

Constantly loses its connection to Wi-Fi and also forgets what color you’ve set it to. Would not buy an LIFX light again.

Security and Provacy Concerns

Wants to access to all permissions and unbearable setup through this app.

0 stars

I wish I could give this negative stars, the app constantly crashes and freezes, and these useless lights refuse to connect to anything except their internal network. Unfortunately I was swindled into replacing my overheads with this garbage so I’m stuck with these now, and they refuse to connect to my network
Show more

Always disconnects

This thing will not stay connected for more than a week and wants a QR code from the original package to reconnect.. bottom line it’s garbage

Heats up phone and drains battery like crazy

Heats up phone and drains battery like crazy if left open.

Poor update

I don’t like that now this app requires me to give them more information by forcing users to download I home and turn on iCloud.

Almost

One of the worst apps for getting lights to work in conjunction with one another when inline. 1. App has a MANAGE button but all you can do is rename something you’ve added. You can’t delete a string and just begin again. This is basic and should be much simpler. It’s not. Also, there’s no “SAVE” button on settings. Making the app more useless. I have two 12 light strings and they completely reset to different colors and effects, no matter what I do. I’ve had these a month and the app is 0 outta 10 for intuitiveness. 0 out of 10 for support. Like the product. But I can tell why these aren’t flying off the shelf. Fix it. Stop thinking everyone is an engineer.
Show more

LIFX Switch is the LIFXApp

This is not a smart switch. It’s a scam designed to lock you into the app.
The HomeKit setup process works just far. You get through the pairing, it shows up, and the basic setup features appear to complete. Then it completely fails to work properly with Any smart home ecosystem. You can’t even program the buttons or create scenes in Apple HomeKit, SmartThings, or Amazon Alexa…Controls don’t respond reliably, and you’re left with a switch that only functions the way LIFX wants it to — inside their own app.
If you want a smart wall switch that is only meant to look good, that’s about all this is good for. If you’re happy living entirely inside the LIFX app and don’t care about native HomeKit, Siri, or smart Home integration, then this might be fine for you. For everyone else, it’s a deliberate bait-and-switch. They advertise smart-home compatibility, give you just enough of the setup flow to feel official, then force you onto their proprietary app to actually use the product.
Save your money.
Show more

Doesnt work anymore?

Strong WiFi, powered on, bulbs keep disconnecting and now I cannot get them to reconnect.

heats up phone

When open or left open, app will often increase temperature of phone. as soon as it's closed, temperatures return to normal. needs to highlight the active saved scene also.

Still need Routines for Switch Backlights and matter upgrade function no longer working

We need to be able to schedule the brightness and color of switches I don’t need bright blue at night.

After the latest update I am no longer able to load my list of matter devices in the app it gives the “unable to fetch” error

Mixed feelings

This app is great and it’s also not so great bad. It’s not just the app’s fault It’s connection issues, router issues.
It forces me to problem solve.

Laggy

IT NEVER CONNECTS