LIFX Reviews: Is It Legit?

Customer Experience

Positive experience18.2% of reviews
Neutral11.1% of reviews
Negative experience70.7% of reviews

~ Based on 719 written reviews from the US App Store.

What users say about LIFX

Is LIFX Safe?

LIFX appears mostly safe based on user ratings. AppsHunter Safety Score for LIFX is 74/100.

This assessment is based on 7,108 user ratings, with an App Store average of 3.7/5.

Safety Analysis

65.7% of ratings point to a safe experience
4.8% of ratings suggest some concerns
29.5% of ratings point to a risky experience

~ Based on 7,109 App Store ratings for LIFX.

Is LIFX Legit?

LIFX appears to be a legitimate app. AppsHunter Legitimacy Score for LIFX is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible company

Their products do not connect to their devices reliably no matter what bs they tell you to do (swap to 2gH wifi blah blah) still nothing and ive done everything possible that can be done at this point. Dont bother with this overpriced junk.

Lights won’t connect to wifi

We have hours into attempting to connect the Smarter lights to wifi so they change color the way they’re supposed to. Waste of time, it never worked. I recommend trying another brand.

app heats up phone

so many UX issues and this app will heat up your phone when open.

Improve

The app itself is amazing 100%.
But working with apple more new technology needs to be upgraded ASAP.
On apple’s older models you could change the colour the brightness and scenes through widgets, now it’s just on and off. Please fix.

Novelty archived themes not available

Why ?

Scene

Cannot save scene since update. No keyboard pops up and app freezes

Archive Settings

Please bring back the archive ceiling light themes. I loved how they didn’t run in the background on my phone unlike some of the other settings.

Why?

Why did you take away the archive themes?

tends to be buggy

app is generally non-intuitive and can be non-responsive until forced quit. heats phone up if left open.

Routines Not Working

My routines have not been turning on since your last update. Only reason I bought these bulbs was so I could set it and forget it. Now I have to turn them all on at night one by one. Too much of a headache. Probably going to return the bulbs and switch to a company that doesn’t break their app every time they update it.
Show more

Completely Broken

This app straight up does not work. Trying to make a scene and eventually the app breaks and any change I make to one bulb starts to randomly adjust everything around the house. The scenes themselves break and do not work. I can not describe how bad it feels trying to get anything to work.

Horrible. Forgets and needs reprogramming

The app forgets lights and you have to take the light off the ceiling to scan a barcode. Then you have to setup everything all over. Most other apps you can just re-add the light without scanning anything.

Impossible to connect

The colors and patterns are very cool if you can get the lights to pair. I have found it very difficult to pair the lights and have to decided to return them. I was pumped to buy these but have been disappointed with this purchase.

Disappointed

Started off good. Then the app stopped working and won’t connect. Did all the trouble shooting steps and still can’t get it to work. You name it I tried it. Taking bulb out the 5 2 seconds turn on and off yes the colors flashed however it didn’t solve the problem the app still won’t connect. Unplugged for a few hours went outside ect. In the settings it says it’s connected and the WiFi it’s good. So very frustrating. Fix the app pleaseee.
Show more

Full of bugs and gimmicks

The app that can’t reliably turn lights on and off has a candlelight feature. Last night all lights at our place turned themselves on at 2am. If I knew how buggy this app is I would never have bought a single lightbulb from these guys

LIFX App for iOS is not intuitive

The LIFX app for iOS is difficult to use and could use some usability cleanup.

Garbage

I cannot believe that in late 2026 this app still makes it impossible to add bulbs. Do not waste your time.

Connecting to wifi doesn’t work

We spent too much time trying to get the smarter light strip and app to work together. It doesn’t work the way the instructions say it should. The app can’t find the device, no matter what troubleshooting methods you try. Good luck getting support. Terrible

Flaky

Constantly loses its connection to Wi-Fi and also forgets what color you’ve set it to. Would not buy an LIFX light again.

Security and Provacy Concerns

Wants to access to all permissions and unbearable setup through this app.