Update fixes
The latest fix to the new update definitely helps a lot of the bugs that were going on but it’s still far from perfect. Still very laggy and buggy. One of my biggest issues is when I try to add items to my meals or snacks, rather than just add the items like it used to, it duplicates the meal so I then have to go and delete each duplicated item. A positive though is the ability to take a photo of a nutritional label and have all the info entered for me, that’s a very nice touch. Once the bugs are worked out I do think I’ll enjoy this update as much as the old version.
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Response from developer
We're sorry to hear that. We would like to discuss this further. Please give us a call at 1-800-LillyRx (1-800-545-5979).
Updated app improvement.
I recently wrote a review sharing concern about the updated app freezing on the opening page. It was updated again this morning. I was able to get in and see that all my old information was still there. I appreciate the newest update. The grey bar at the bottom of the page which links to medication info and warnings does partially block the weeks and months at the bottom of the charts for weight and doses. I can manage to tap those weeks/months but it is difficult. If this gets fixed, I would update my review to 5 stars.
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Response from developer
We are sorry you're experiencing this. We would like to collect more information from you. Please call us at 1-800-LillyRx (1-800-545-5979).
Help
I need help. The app is frozen. After my iOS update the app changed to red so I logged back in and it doesn’t work. I have deleted and redownloaded it, I have turned my phone off and restarted everything and it is still frozen. I use it all the time. Please help me, I will do a new review if I can get it to work. HELP
I HAVE NO IDEA WHAT JUST HAPPENED AND NEITHER DOES ANYONE AT LILLY. I SPENT 25 MINUTES ON THE PHONE WITH THEM, super nice, AND GIVEN A PHONE NUMBER THAT DID NOT WORK. SO I WENT INTO THE APP STORE AND IT HAD AN UPDATE AVAILABLE FOR THE APP AND IT NOW WORKS. SOOOO, I AM BACK AND NO JOKE THIS WAS SO WEIRD.
I HAVE NO IDEA WHAT JUST HAPPENED AND NEITHER DOES ANYONE AT LILLY. I SPENT 25 MINUTES ON THE PHONE WITH THEM, super nice, AND GIVEN A PHONE NUMBER THAT DID NOT WORK. SO I WENT INTO THE APP STORE AND IT HAD AN UPDATE AVAILABLE FOR THE APP AND IT NOW WORKS. SOOOO, I AM BACK AND NO JOKE THIS WAS SO WEIRD.
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Response from developer
We are sorry you're experiencing this. We would like to collect more information from you. Please call us at 1-800-LillyRx (1-800-545-5979).
Was great
I really enjoyed using the app up until the new update. Now when searching for a food item, you do not get a list of items to choose from. It automatically designates calories which are not necessarily accurate to the item in question. Today the app will not go past the “please wait while we customize your experience” screen and just closes. The planned meals seemed great until time to apply to the day, this also didn’t work. Hopefully the bugs are worked out soon!
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Response from developer
We are sorry you're experiencing this. We would like to collect more information from you. Please call us at 1-800-LillyRx (1-800-545-5979).
App is freezing and cannot be used
Have been using the app for almost 4 months had no problems at all. An update went out and now for the last three days cannot use it tried to clear cash uninstalled it and reinstalled it. Logged back in still the same issue.
Response from developer
We are sorry you're experiencing this. We would like to collect more information from you. Please call us at 1-800-LillyRx (1-800-545-5979).
Uh oh
I used to like the Lilly app. The changes that occurred two days ago, made the app less user-friendly, less intuitive, and more difficult to use. I should not have to choose what meal each time I add something. In addition after each thing you log on the meal section it takes longer to accept and then a comment you logged comes up, wasting time and making the process longer. After a weight has been added, I cannot find a mention of my total weight loss. Lilly, please do better.
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Response from developer
We are sorry you're experiencing this. We would like to collect more information from you. Please call us at 1-800-LillyRx (1-800-545-5979).
Mostly confused by updates.
Overall, I am pleased with the app. I have been using the previous version since the third week of May (2026) and it was fairly straightforward and easy to navigate.
The new update has larger font, which is helpful, but possibly too big now, as more scrolling is required to find sections. There are goal trackers, but some aren’t labeled and the box is so small, maybe it doesn’t fit the font size? But I don’t know what this one tracker is for - it has a fire symbol, and that’s it. Clicking on it does nothing.
The food tracker has moderate improvements- the camera icon gives you three options of how to utilize it. I noticed that it is no longer clear how to save a meal you’ve entered as a favorite. There used to be a heart at the top right of the screen to add it into your “My Meals” section.
The Rewards do not show a graphic slider that shows upward gains like it did before, which I liked. I am still not clear if badges are the only reward or if you can actually earn something from Lilly by entering all the data (?). It would be a nice incentive if they did.
In conclusion, I think the previous version was well organized and intuitive and I enjoyed using it more because of that.
The new update has larger font, which is helpful, but possibly too big now, as more scrolling is required to find sections. There are goal trackers, but some aren’t labeled and the box is so small, maybe it doesn’t fit the font size? But I don’t know what this one tracker is for - it has a fire symbol, and that’s it. Clicking on it does nothing.
The food tracker has moderate improvements- the camera icon gives you three options of how to utilize it. I noticed that it is no longer clear how to save a meal you’ve entered as a favorite. There used to be a heart at the top right of the screen to add it into your “My Meals” section.
The Rewards do not show a graphic slider that shows upward gains like it did before, which I liked. I am still not clear if badges are the only reward or if you can actually earn something from Lilly by entering all the data (?). It would be a nice incentive if they did.
In conclusion, I think the previous version was well organized and intuitive and I enjoyed using it more because of that.
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Response from developer
Thank you for your feedback. We would like to continue this conversation with you. Please reach out to 1-800-LillyRx (1-800-545-5979), and we will do our best to help you.
Saved my life
I’m taking Zepbound for obesity and my BMI. I was very close to type two diabetes at 219Ibs, plus it runs in my family. So I did diet and exercise but my pcp said “Lets try a glp-1 and start your journey.” I am thankful and grateful for “Zepbound,” because it saved my life right along with exercise and food health plans. I am now down to 141Ibs and thriving.
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Response from developer
Thank you for sharing your story.
Broken after latest update - 1 star
Worked fine until this last update, now it’s basically unusable. App crashes on launch everytime, and it doesn’t open, my saved data (dosage logs, reminders) isn’t loading. Tried logging out and back in, deleting and reinstalling — same problem every time.
I depend on this app for tracking my medication schedule, so having it randomly stop working is more than an inconvenience. Please roll back the update or push a fix ASAP. Until then I can’t recommend this app to anyone who actually relies on it daily.
I depend on this app for tracking my medication schedule, so having it randomly stop working is more than an inconvenience. Please roll back the update or push a fix ASAP. Until then I can’t recommend this app to anyone who actually relies on it daily.
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Response from developer
We're sorry to hear that. We would like to discuss this further. Please give us a call at 1-800-LillyRx (1-800-545-5979).
Not working
I love this app, but as soon as I just did the update, it does not work anymore!!!!!! after it takes my Face ID. It goes to a blank screen that says Lily at the top and it has the little menus at the bottom, but it won’t let me click on anything and won’t load anything help.
Response from developer
We are sorry you're experiencing this. We would like to collect more information from you. Please call us at 1-800-LillyRx (1-800-545-5979).
Needs shot site logging
It’s a good start! I used an app for Humira back when I took it and I could log the location site, which is great because I have a poor memory for that sort of thing. That would be a great addition to this app so I do not do the same site two weeks in a row.
Additionally, it would be nice to log other Lilly meds, Such as Taltz. Because I cannot log location site, nor Taltz’s monthly injections, I still have to use my notes app in addition to this app. Kind of redundant and it’s only because of the weight chart that I keep using this app.
Additionally, it would be nice to log other Lilly meds, Such as Taltz. Because I cannot log location site, nor Taltz’s monthly injections, I still have to use my notes app in addition to this app. Kind of redundant and it’s only because of the weight chart that I keep using this app.
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Response from developer
Thank you for your feedback. We would like to continue this conversation with you. Please reach out to 1-800-LillyRx (1-800-545-5979), and we will do our best to help you.
Unusable
Something keeps coming up from the bottom of the app (some kind of blank white screen) that can’t be dismissed and won’t swipe down. There is no kind of x on it to close it. Swiping down does nothing. It just comes back up. There is no button. No text. This pop up makes the app unusable. Even if you terminate the app it still comes back up at the next login. Avoid using.
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Really like for tracking glp-1
I really like the tracking in this app. The good log is amazing, it has everything, it does all the work for you. It even has fast food items. When logging items I get a blank white screen pop up a log and have to swipe out of the app. Please fix this.
Well though out App
Great health app with an easy-to-use interface and really helpful health insights. I especially love the medication tracker and reminders — they make staying consistent so much easier. Everything is organized well, simple to navigate, and perfect for keeping track of daily health goals. Highly recommend!
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Med Reminder and Insight
Ability to log my medication and showing those as graphs helps me in keep track of my meds. Reminders are helpful to keep me continue to take my meds
Great for tracking!
This app has been a staple in my routine for almost a year. Seeing my weight chart move over time is so motivating! To make it even better, I’d love to be able to track where I’m injecting and log any symptoms I’m feeling. Having all that data in one place to show my doctor would be amazing. Thanks for a great tool!
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Good App
This is a good app to log your food, weight, exercise, medication, activity, sleep and blood pressure. There are plenty helpful resources in the app as well. My only recommendation for improvement would be the ability to track the location of my injection site when I log my medication.
Helpful to lose weight!
I’ve been using the Lilly Health app as a current Zepbound user, and it’s been great for tracking my medications, food, and weight all in one place.
I’m excited to see Oral Foundayo added to the medication tracker which can’t wait to start using it once I change my med.
One suggestion: the App Store “What’s New” section should clearly list updates each version, since it’s not always obvious what’s changed.
Overall, really helpful and easy to use.
I’m excited to see Oral Foundayo added to the medication tracker which can’t wait to start using it once I change my med.
One suggestion: the App Store “What’s New” section should clearly list updates each version, since it’s not always obvious what’s changed.
Overall, really helpful and easy to use.
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Easy to use but can’t export
I finally got good at logging food for 90 days but when o was finally heading to meet with dietitian, I couldn’t export or easily recall any data without clicking day by day on the app. Seems like an easy fix but disappointing
App not working
App is no longer working for me.
