No Progress made on app
Nothing loads once you log in.
Can't access claims
Links to the claims are broken.
Doesn’t work
The app constantly has errors and I can rarely get access to my information. Worthless
Garbage
It never gets past the “Verifying You Are Human” screen.
Worthless
Never works and good luck finding where the log in is on. Browser. 50 different sites all with worthless information. Im finding it impossible to locate my dental claims. Pathetic for 2023. Get it together.
App is not working!
Zero star !
App is not working, website not working, customer service representative did not provide accurate information, they are very slow and incompetent.
App is not working, website not working, customer service representative did not provide accurate information, they are very slow and incompetent.
Cookies prompt doesn’t work can’t login
Went to login and got a prompt to accept/decline cookies. Can’t click on any of the options preventing me from logging in.
Lots of recent enhancements
The app has improved a lot over the years and I find that I’m using it a lot more when we’re at the dentist or reviewing claims. It would be nice not to have to use dual authentication to log in, but I guess it’s important since there’s protected data in the app.
Trash
Couldn’t even use this, comes up blank every time!
WOW!!
This is very useful. I can track all my info, claims, and store my dental card on my phone. Very convenient
amazing
this works amazing. very user friendly
Works better now
This app has made some great enhancements since last year so the new version gets 4 stars
Very convenient and Easy to use
This app is very functional and straightforward. All my dental info including card number, claims, and dentist locations is easy to access.
It’s great to have all this accessible at our fingertips.
It’s great to have all this accessible at our fingertips.
Worthless ap
Please hire someone better to create an ap that actually works 🤦♀️🤦♀️🤦♀️🤦♀️
Horrible app
Doesn’t work. I’ve deleted it and reinstalled it and it constantly tells me I’m not using the updated version! HUH!!! Doesn’t save my username nor my password and then when you do get it, nothing. You guys pulled a trick on us with this app. Sad thing is, the full website isn’t any better. Way to go Lincoln!!
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Hardly works
The find a dentist feature almost never works properly. You just click and it does nothing. Last update was 7 months ago at the time of this review, so that’s pretty insane. No find a dentist option that I can find on their website, so I just have to check multiple times a day for several days to see if the feature is going to work.
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Broken
It’s dental insurance... not my tax records or bank info. I’m not sure why I have to jump through a million hoops to log in... and put in a text confirmation code every time... only to be logged back out. This app is not worth the hassle. I wish I had read reviews before downloading and wasting my life. The app is not user friendly at all.
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Useless
What’s the point of downloading an app if I have to log in every time to use it? Especially when it’s a poorly designed app with no real functionality other that holding my insurance cards.
Surprised no improvements have been made despite all the bad reviews.
Surprised no improvements have been made despite all the bad reviews.
Doesn’t work most of the time
Most of the time when I log in I get a message that they can’t find my account, or the screen is just gray.
Don’t trust this app
I normally don’t write reviews. This app has very concerning usage of your location services and the sign in process asked (and knew) things that only a Secret Security Clearance would require. All of this for a DENTAL CARD? Yeah no, deleted.
