John Hancock Retirement

John Hancock Retirement

by John Hancock

36K ratings
320 reviews
Free

Details

  • Released
  • Updated
  • April 14, 2021
  • July 20, 2026

Features

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About

Manage your retirement plan securely and conveniently on the go. Access account details, make changes, and set financial goals with real-time projections. Utilize educational resources for personal finance and wellness.

Manage retirement plan account
View account balance and history
Update contribution rates
Set retirement goals
Model saving scenarios
Access financial education
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What users say

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+1

What's New in John Hancock Retirement

10.5

July 20, 2026

This release offers continuous improvements in performance and stability to enhance your mobile experience.

User reviews

Good app

This is a good app with simple interface and works well even in low network speeds.

MK

Very poor app! Crashes every time and forgets the entered credentials. Nightmare! Should fire everyone associated with app design and development.

Behind the Times

No live updates like so many other investment groups offer. No day to day balances. Embarrassing network! Just look around at your competitors aka JP MORGAN WEALTH MANAGEMENT and others.

Lacks in-depth insight

My biggest frustration is the lack of in depth insight and functionality the app has compared to desktop. JH desktop also offers remarkably poor insights compared to other firms.

Not great compared to fidelity app

App lags a lot, consistently, when on WiFi or not. Visualization tools are basically non-existent - if they could make some sort of YOY growth graph tool the way fidelity has I'd be thrilled.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and inability to reset password

Bug

Inconsistent app behavior across devices

Bug

Failure to save beneficiary information

Bug

Requested Features

4 requests

Improved performance and reliability

Feature

More detailed portfolio analytics and reporting

Feature

Modernized and intuitive user interface

Feature

Better access to transaction history and contribution details

Feature

FAQ

What can I do with the John Hancock Retirement app?

The app allows you to securely manage your retirement plan anytime, anywhere. You can register, enroll, and access your plan account, view detailed account information like balance and rate of return, and make changes to your account such as contribution rates and profile updates.

How does the app help with retirement planning?

It helps you set your retirement goals and provides real-time projections of your estimated spending and income in retirement. You can also model different saving scenarios, receive guidance to meet your spending needs, and track your progress towards your goals.

Is there a cost to use the John Hancock Retirement app?

Based on the provided information, the app is free to use for plan participants. There are no mentioned costs associated with downloading or using its core features.

What kind of financial education is available?

The app offers helpful tools and resources for timely education on personal finance and wellness topics. This aims to support users in making informed decisions about their financial future.