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John Hancock Retirement

John Hancock Retirement

by John Hancock

37K ratings
330 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • April 14, 2021
  • August 23, 2026

Features

Developer

John Hancock
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About

Manage your retirement plan securely and conveniently on the go. Access account details, make changes, and set financial goals with real-time projections. Utilize educational resources for personal finance and wellness.

✓Manage retirement plan account
✓View account balance and history
✓Update contribution rates
✓Set retirement goals
✓Model saving scenarios
✓Access financial education
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What users say

Summarized from real user reviews of John Hancock Retirement. Based on 37K reviews and a 4.7/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 🔒Robust security features
  • 👍Easy to use
  • 🚀Quick access to account information

Negative things

  • 🐛Frequent technical issues and app crashes
  • 📉Lack of detailed portfolio information
  • 🤔Confusing and outdated user interface
  • 🔍Difficulty accessing transaction history
See all reviews

What's New in John Hancock Retirement

11.0.0

August 23, 2026

This release offers continuous improvements in performance and stability to enhance your mobile experience.

User reviews

Most RecentHighest RatedLowest Rated

Good app

Text doesn’t always fit the screen
Popsicle-AustriaPopsicle-Austria

Total garbage

Is anyone paying attention!! Constantly being logged out and “something went wrong”

Same garbage constantly being logged out it it is down.


Just trash, down gain

App is always down. Does not log in. Some sort of error. Just a trash app. Moving my accounts.
AhitunaAhituna

Need more information

It would be great to see the individual investment funds real time ticker and how they are increasing my balance day to day. I also want to see how my dividends are being applied.
mal1345mal1345

App

Great app
triple xxxxxxtriple xxxxxx

Cannot log in

After the last update and maintenance to this app and website, I can not log into my account. Have called and am told to click forgot username to reset it, however the screen goes blank when I click that. Same with forgot password, the screen goes blank. Can’t change anything when the page does not load!! This is ridiculous!!!
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BossyoneBossyone
See 325 more reviews

Developer apps

CareGiver by John Hancock
CareGiver by John Hancock

Electronic Visit Verification

💰 Finance

(790)

Free
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User experience

🐞

Reported Bugs

3 issues

Login issues and inability to reset password

Bug

Inconsistent app behavior across devices

Bug

Failure to save beneficiary information

Bug
✨

Requested Features

4 requests

Improved performance and reliability

Feature

More detailed portfolio analytics and reporting

Feature

Modernized and intuitive user interface

Feature

Better access to transaction history and contribution details

Feature

FAQ

What can I do with the John Hancock Retirement app?

The app allows you to securely manage your retirement plan anytime, anywhere. You can register, enroll, and access your plan account, view detailed account information like balance and rate of return, and make changes to your account such as contribution rates and profile updates.

How does the app help with retirement planning?

It helps you set your retirement goals and provides real-time projections of your estimated spending and income in retirement. You can also model different saving scenarios, receive guidance to meet your spending needs, and track your progress towards your goals.

Is there a cost to use the John Hancock Retirement app?

Based on the provided information, the app is free to use for plan participants. There are no mentioned costs associated with downloading or using its core features.

What kind of financial education is available?

The app offers helpful tools and resources for timely education on personal finance and wellness topics. This aims to support users in making informed decisions about their financial future.