Use ReadySave app instead
Ascensus has another app called ReadySave that accepts your same Newport credentials. It’s much more polished and, from what I can tell so far, actually works. I don’t have to delete the app and reinstall it prior to every login attempt, so it’s already 100x better than this dreadfully bad app.
Garbage App
This is by far the worst fund management app I’ve ever used. Ridiculously outdated. Simple comparison to fidelity, schwab, or vanguard will show you market analysis, reports, stock prices in real time, etc… This app barely and I mean barely meets the bare minimum requirement of showing me my 401k balance. I hate that my company chose this group to manage our 401k plans.
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Constantly crashes
App is terribly bad but it’s the platform my company chose to manage our retirement. But good luck checking your balances or trying to make a transaction. The app crashes 99% of the time before log in so the exorbitant management fees they charge your retirement account doesn’t make its way to their IT Dept budget which shows they can care less about the customer experience. I guess their fiduciary duty doesn’t include access to your money & account info since it’s been this way for months now.
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Feels abandoned…
App crashes every single time I open it on iPhone 15 Pro (iOS latest). Tried force quit, reinstall, offload—nothing sticks. Feels abandoned. Ascensus, please fix or just pull it. 1 star until then.
Crashing
It crashes every time I try to open it
