Activation
Very easy to activate
Benefits
Not entirely happy with all that is covered by and then they made me pay back what was used. Even though what we had paid was for a doctor visit that should have been covered
Uploading receipts
I had trouble uploading receipts older than the last three transactions. I even reached out and did not get a. Satisfactory answer AI said to configure filters so that all transactions were posted or not can be seen, but there was no filter available.
Reimbursement
Lively takes much longer to reimburse than other similar programs. Anywhere from 5- 10 days in too long.
Ease of use and timely
Lively made it easy to transfer my previous HSA and communications have been great!






