Lingo by Abbott Reviews: Is It Legit?

Customer Experience

Positive experience44.1% of reviews
Neutral17.3% of reviews
Negative experience38.6% of reviews

~ Based on 1,576 written reviews from the US App Store.

What users say about Lingo by Abbott

Is Lingo by Abbott Safe?

Lingo by Abbott appears safe based on user ratings. AppsHunter Safety Score for Lingo by Abbott is 90/100.

This assessment is based on 7,894 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.6% of ratings point to a safe experience
5.8% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 7,894 App Store ratings for Lingo by Abbott.

Is Lingo by Abbott Legit?

Lingo by Abbott appears to be a legitimate app. AppsHunter Legitimacy Score for Lingo by Abbott is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Latest Update is Unusable

The latest update to the app is almost completely unusable. It frequently hangs for extended periods, especially when logging events. It also seems to regularly lose contact with the sensor, unlike the prior versions. All of this is extremely frustrating. Someone apparently didn’t QC the app before sending out this update.
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This is a fabulous tool

My labs suddenly showed me as pre diabetic at 73. I’m not overweight and also not super into sweet things. Lingo showed me where the problem was: bread! It’s my favorite thing; anything tastes good between 2 slices of bread. With lingo I’ve been able to learn how and when to eat bread and more importantly, how much. Also potatos, rice etc. In 2 months of proper eating and exercising, I’m no longer pre diabetic! I don’t think I could have accomplished this any other way.
The only thing I don’t like about Lingo is that when the two weeks is up, all your info disappears until you put another one on. Seems like I paid for that info and it should be mine to keep. But I give it 5 stars anyway, for all it has done for me.
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3 sensors in and a whole lot of signal loss

I have given 2 stars as when it works its ok, but the sensors come unstuck and the signal loss is really poor.
I saw allot of amazon reviews stating the same thing and I concur

Unreliable

I now have 3 in a row that failed early, one within 1 hour. They do replace them but the reporting process is cumbersome and takes a lot of time as the connection will fail and force you continually start over. I will no longer use the Lingo when my supply runs out. Completely dissatisfied!!!

Failing pods

My lingo keep losing signal or failing before the 14days.

Abbott Lingo Needs to Be More Transparent About Compatibility.

A Painful, Completely Avoidable Experience. Abbott Lingo Needs to Be More Transparent About Compatibility.

I am extremely disappointed with my experience with Abbott Lingo—not necessarily because of the technology itself, but because of the lack of clear, upfront communication regarding device and software compatibility.

Let me be clear: I do not expect Lingo to be compatible with every smartphone, tablet, or operating system on the market. That would be unreasonable. What I do expect from a company like Abbott is transparency and clear instructions that protect consumers from an entirely avoidable experience.

I purchased Lingo excited about the opportunity to better understand how my body responds to food. I carefully followed the instructions provided in the packaging and video tutorials and applied the sensor to my arm.

Only after applying it did I discover just how restrictive its compatibility requirements are.

I tried THREE different smartphones and ONE tablet. Four devices in total. Not a single one worked.

And the reasons varied. Some devices were apparently too new, others too old. In some cases, the hardware was the issue; in others, the operating system version was the obstacle.

Think about that for a moment. Four different devices, spanning different generations and operating systems, and not one could be used with Lingo.

The consequences were far more unpleasant than simply being unable to use the product.

I had to remove the sensor immediately after applying it. Because the adhesive was freshly attached to my skin, removal was painful, time-consuming, and extremely difficult. What should have been a simple wellness experience became an unnecessarily stressful and physically uncomfortable ordeal. I am now left concerned about irritation or possible infection at the insertion site.

And all of this could have been avoided with one simple instruction:

“BEFORE APPLYING YOUR SENSOR, VERIFY THAT YOUR SMARTPHONE MODEL AND OPERATING SYSTEM ARE COMPATIBLE WITH LINGO.”

That warning should be prominently displayed on the packaging, in the printed instructions, in the instructional videos, and during the purchasing process.

It should not be buried somewhere on a website or left for consumers to discover after the sensor is already attached to their bodies.

Compatibility verification should be STEP ONE of the installation process. Not an afterthought.

Abbott is a respected healthcare technology company. With that reputation comes a responsibility to anticipate foreseeable consumer problems and communicate critical product limitations clearly.

I am not criticizing Lingo for having compatibility limitations. I am criticizing the failure to make those limitations sufficiently obvious before consumers apply a device that penetrates their skin and cannot be reused once removed.

My experience resulted in wasted money, wasted time, unnecessary pain, and considerable frustration.

I hope Abbott takes this feedback seriously and updates its instructions and purchasing experience so that other consumers do not have to go through what I experienced.

Four devices. Zero compatibility. One painful, completely avoidable experience.

This should never have happened.
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Data to make changes

The glucose spikes are a good indicator of what foods I need to cut down on. The data is there but changes are for you to follow through on.

Great tool

Lingo has been a great help in tracking my food and improving my blood sugar control.

Life-changing

I’ve learned so much more than I ever could have from finger sticks. Gives me so much more control. Worth every penny.

Great Monitoring Device!

You soon find that things you monitor get managed!
Lingo does the monitoring so you can take charge and manage your glucose levels with diet and exercise. It’s simple and easy to mount and track.

An edifying device

The Lingo CGM revealed patterns in every aspect of my daily life that helped me understand and modify my behavior to achieve lower readings and fewer spikes. Some of the optional features are a waste of time but they are easy to ignore.

Inconsistent picking up readings & problems logging meals

When the device works, it’s good. Unfortunately, several of the devices I have used over the past year don’t consistently log glucose readings, leaving large gaps between readings. Very frustrating. The help suggestions don’t usually help or give unhelpful advice, like wait a certain number of hours and try again.

The recent upgrade to log food more accurately is great- when it works. The program sometimes gets stuck in a loop after logging food which is very annoying.
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Convenient

Over priced.

Long sensor

The sensor is always defaulting, I have to have the sensor replaced at least every other sensor. Your customer service associates provide excellent customer service.

Looses connection a lot

I wish the sensor would track A1c but the sensor gets off line a lot of the time.

Not very accurate

The biosensors have accuracy issues. Use a normal glucose monitor when you see readings that are very low or high before trusting Lingo

Does what I need

I love the features of Lingo. But I don’t love is that it never seems to last the full two weeks day 13 it always falls off.

Glitch

When it's working, it's great. However, lately the graph line showing current blood sugar continually is missing parts of it. Also when adding food the app freezes.

Love this

Great tool

Great CGM

Completely revealed moment to moment glucose. I was able to begin exercise to curb spikes and when I could quit to keep my glucose from going back up. Revealed what food spiked and how much. Just applied another unit. It’s just great!