LOVE THE SAVINGS BUT Customer Service Not Always Helpful
Love the savings with Living Social deals, but FRUSTRATED lately with customer service (they were great in the past) one rep says one thing and another says some different. And you don’t know if you are talking to a rep with Groupon or Living Social..very confusing.
It’s also taking longer than before to get credit back..have had to follow up a few times even after rep said it was being processed immediately..
It’s not easy either to reach out to customer service..I have to hunt down the chat box..not able to just call which would make my life so much easy!
It’s also taking longer than before to get credit back..have had to follow up a few times even after rep said it was being processed immediately..
It’s not easy either to reach out to customer service..I have to hunt down the chat box..not able to just call which would make my life so much easy!
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Quality deals
I've used Living Social for years and have never been disappointed in the quality of services, Escapes and restaurant deals that I've purchased. The two times I had an issue it was handled by customer service in a prompt, fair and friendly fashion. I highly recommend Living Social to anyone who likes to try new restaurants, entertainment and service options at an incredible price! I love Living Social!
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No customer support
Good morning, I’ve been trying to straighten my account out for numerous numerous months, last person was Carlos, LivingSocial had close my account and my fair size credit on the books, had I not caught it, I could have never received my credit. He would not call me by phone, requested numerous times to talk to human, also about my existing vouchers, businesses being closed etc., he finally understood what I was saying put me back with an account and the balance back where it was, but he put an expiration date on the balance??? Tried and tried and tried to get back with him to straighten everything out of all my concerns, but would not did not respond. Customer support to no avail either I need to speak with a human please, to go over my account, I’ve lost vouchers because I cannot get help from this company… what has happened to humans, phone number, so there will be no more misunderstandings I choose not to lose any more money, would like to talk to human to help me with these remaining vouchers with your company. Please. Bring back a phone number and humans please, I need help from a human being before I can close the account out I prefer a refund M.Shockley
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Great deals but don’t let your vouchers expire
Great dependable app to purchase a variety of products and pay less than usual price. There used to be a live person to speak to about 1 year ago and now you have to figure out everything over the App. I’ve lost plenty of money because my vouchers expired and no refund.
Love Living Social
I have been a LivingSocial customer for almost 10 years now. I love all the discounts they give on all the cool, fun, exciting adventures that they have available on their site. I have done so many things that I probably would never have done thanks to Living Social! I’ve gotten everything from discount haircut and highlights all the way to Whitewater rafting adventures! I’ve going to the Pirates dinner theater, Magic shows, dinner dance shows, a John Lennon impersonator show, golf lessons and much much more!
I have told so many people about LivingSocial who did not know about the service. I highly recommend it.
I have told so many people about LivingSocial who did not know about the service. I highly recommend it.
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