LOVE THE SAVINGS BUT Customer Service Not Always Helpful
Love the savings with Living Social deals, but FRUSTRATED lately with customer service (they were great in the past) one rep says one thing and another says some different. And you don’t know if you are talking to a rep with Groupon or Living Social..very confusing.
It’s also taking longer than before to get credit back..have had to follow up a few times even after rep said it was being processed immediately..
It’s not easy either to reach out to customer service..I have to hunt down the chat box..not able to just call which would make my life so much easy!
It’s also taking longer than before to get credit back..have had to follow up a few times even after rep said it was being processed immediately..
It’s not easy either to reach out to customer service..I have to hunt down the chat box..not able to just call which would make my life so much easy!
Show more
Quality deals
I've used Living Social for years and have never been disappointed in the quality of services, Escapes and restaurant deals that I've purchased. The two times I had an issue it was handled by customer service in a prompt, fair and friendly fashion. I highly recommend Living Social to anyone who likes to try new restaurants, entertainment and service options at an incredible price! I love Living Social!
Show more
No customer support
Good morning, I’ve been trying to straighten my account out for numerous numerous months, last person was Carlos, LivingSocial had close my account and my fair size credit on the books, had I not caught it, I could have never received my credit. He would not call me by phone, requested numerous times to talk to human, also about my existing vouchers, businesses being closed etc., he finally understood what I was saying put me back with an account and the balance back where it was, but he put an expiration date on the balance??? Tried and tried and tried to get back with him to straighten everything out of all my concerns, but would not did not respond. Customer support to no avail either I need to speak with a human please, to go over my account, I’ve lost vouchers because I cannot get help from this company… what has happened to humans, phone number, so there will be no more misunderstandings I choose not to lose any more money, would like to talk to human to help me with these remaining vouchers with your company. Please. Bring back a phone number and humans please, I need help from a human being before I can close the account out I prefer a refund M.Shockley
Show more
Great deals but don’t let your vouchers expire
Great dependable app to purchase a variety of products and pay less than usual price. There used to be a live person to speak to about 1 year ago and now you have to figure out everything over the App. I’ve lost plenty of money because my vouchers expired and no refund.
Love Living Social
I have been a LivingSocial customer for almost 10 years now. I love all the discounts they give on all the cool, fun, exciting adventures that they have available on their site. I have done so many things that I probably would never have done thanks to Living Social! I’ve gotten everything from discount haircut and highlights all the way to Whitewater rafting adventures! I’ve going to the Pirates dinner theater, Magic shows, dinner dance shows, a John Lennon impersonator show, golf lessons and much much more!
I have told so many people about LivingSocial who did not know about the service. I highly recommend it.
I have told so many people about LivingSocial who did not know about the service. I highly recommend it.
Show more
Good with minor issues
Nothing is perfect, but this is moderately close. Steep discounts for local, online and merchant products with additional savings based on promo codes sent to your inbox. There is a fair amount of frustration when accessing vouchers to be redeemed, and requesting refunds. There is a difference between the mobile and PC apps/webpages. I use this app regularly, and have enjoyed it for the last three years. I believe I will continue to use it, or it’s sister app Groupon, for much time to come. I recommend you try it.
Show more
Great deals on LivingSocial
There is a wide variety of services offered, as well as products and merchandise to buy. I’ve been able to dine at various restaurants and experience other things such as facials and massages. I probably would not have been able to afford to pay full price, so this service helps funnel business to locals.
Show more
Mostly Satisfied
I buy often from LivingSocial. I have had a few issues and one was an item I ordered never arrived and I couldn’t get a refund. It was replaced by an inferior item. The other issue is a voucher I purchased and tried to use but the they have gone out of business. I have reached out twice to LivingSocial requesting a refund. 80% of my purchases have been very satisfactory.
Show more
Scammers
If you ever have an issue these crooks will try to keep your money! I bought a deal and the very next day it was cheaper so I requested a refund and selected on original payment. It went through and my account said refunded before I rebought the exact same deal. I waited and nothing! Not even their stupid deal bucks which is their store credit. I asked where my money was and now they changed and said I’ll get the deal bucks...no one wants that! You already have my money way for the exact same thing! My store credit is still a $0 balance...because I never asked for it!!! Currently disputing because they rather tie up customers money instead of doing the right thing! Will never use them again! Beware of living social!
Show more
Good for fun stuff
I’ve enjoyed LivingSocial for several years now and it is my “go-to” app for fun stuff, ie air fryers, smoker, solar lights. I’ve even bought clinical services. The things I buy arrive timely and I have tried all kinds of things. I recommend reading the fine print on what you want. Out of 50+ purchases, I may have been upset twice. One time with a hotel reservation and a mudslide. Highly recommend it!
Show more
Great deals I wouldn’t have found otherwise
As my title states I think the best thing about this app is that it gives me creative ideas for things that I can do with my kids that I would otherwise not have thought of. Also I love massages and I get the best massage deals on here that I’ve ever found. If you’re looking for a deal in anything you can look it up and they have something here.I have been using LivingSocial For many many many years and have gotten so many amazing deals.
Show more
Happy Lady
I find so many things to do and learn what’s available in my area by using living social. I’m not a fan of the groupon hoops you have to jump through, at all. So I don’t buy merch like I did before they merged. I try to intentionally purchase things that support local businesses. Living Social has allowed me to do so much more than I thought I could afford for my whole family as a single Mom. Even bought flight lessons and will scratch another adventure off of my bucket list. 😇
Show more
My event was cancelled due to Covid19 and they refuse to return my money to me
I would give them zero stars if I could. I bought a package for a box at a Buffalo Bisons game for $299. Due to coronavirus, minor league baseball has been cancelled. I asked Living Social for my money back, but was told “the return window was closed”. They offered me a $299 living social credit which I have no intention of ever using. I politely dealt with “customer service” who offers no service at all. They just keep using canned responses to tell you no money will be returned. Buyer beware if for any reason your event gets cancelled they are keeping your money.
Show more
Slow and terrible quality
This app deserves the one star. So I ordered and iPhone X because my old phone broke, and it said arriving in 11-12 days. 12 days go by and no phone. So I waited more time because maybe it was just a little slow. Another 9 days go by and no phone. I check the tracking on the package. It was in West Virginia on APRIL 8. I thought that something had to have gone wrong because it was shipping to Connecticut. So we wrote to LivingSocial and asked them what had happened. They said that our package had been lost. So, we asked for a refund. No response. We had to write to LivingSocial on a different website for a refund and the finally gave it to us. IN DEALBUCKS. Meaning we had to spend the $500 dollar refund on LivingSocial. I didn’t intend on buying another phone from them but now I had to. I bought the phone and it took 10 days no ship. Not bad. But when I got it... THE SCREEN WAS CRACKED. When we returned the phone they said they were going to give us a refund. IN DEALBUCKS. Now 2 months have gone by without a working phone and finally the fully working phone came. I won’t buy and electronic or maybe anything from this app again.
Show more
Great Shopping!
I’ve brought several items from this website! I’ve purchased many great products! Received purchases on estimated time given! I enjoy shopping on the site! I’m a satisfied customer! Will continue to recommend to others! I truly love this website! So many items to choose from! Always great bargains to get!😃
Show more
BEST GIFT OPTIONS
... for dear friends or yourself. I have ordered several products from Printer Pix and I am soooo very excited to receive them and surprise three friends with great memories “caught” when they were not seeing me take their photos! A wonderful memory to be enjoyed for a long time. Best prices and the reviews rave about the quality of the finished product. Get your cameras out!
Show more
Bargains and customer service
LivingSocial introduces a huge menu of places to visit, restaurants to explore and a wide variety of services to enjoy. The opportunities seem endless and the price is a great incentive. I think this is definitely a win win for everybody. Businesses have a chance to attract new clients and clients can explore places they might not have noticed otherwise. In addition, I’ve recently been in the hospital and several vouchers expired. Upon hearing my problem, both vouchers were extended. I’m impressed, thanks Living Social!
Show more
Unique gifts
I can always find an unusual or unique gift when I shop living social. The web site and app work well allowing you to navigate easily between options. And if I have had questions the service team is oriented to answer your questions and solve problems, a refreshing departure from the usual run around or disregard for your concerns. Highly recommend.
Show more
Living social
What I like about living social is that they don’t have cash back like Groupon. It’s much easier & faster to find places or dining establishments which is great. The reason I rarely use Groupon because of the cash back which I don’t like. Too much of a hassle. But, I thing I don’t like about living social is when you send me to save an extra 25% and I find it hard to find places who except that promotion. Thanks
Show more
Great experience unless you have a problem with the merchant.
I love the specials that this group provides. In the last 18 months I’ve had three problems with the merchants that I purchased coupons for. Under return calls for making appointments, or that merchant going out of business. Contacting LivingSocial is like finding a needle in the haystack. However once you know the pathTo getting someone’s attention. The company does right in making amends. If anything I like down the score because living social needs to make it easier to contact them if there’s a problem. This is not so right now.
Show more
