LoanTap User Reviews

LoanTap
LoanTap
Loantap Financial Technologies Pvt. Ltd.

Top reviews

It’s a fake app the just cheat you please don’t apply loan from this app and get scammed

I had taken a medical loan in 2023, and the final (12th) EMI was paid on 10th April 2025. Despite completing all EMIs and fully repaying the loan, the NOC was not issued on time, which has negatively impacted my CIBIL score.

After nearly a year, I noticed this issue and raised multiple requests with the Unofin Lootap customer service team. After more than a month of follow-ups, the NOC was finally shared. However, the loan closure date mentioned in the NOC is 27th March 2026, which is incorrect.

I have raised this discrepancy with the support team and provided all supporting documents, including transaction details clearly showing that the last EMI was paid on 10th April 2025. However, I was informed that they are considering the ticket raised date as the closure date, which is not acceptable.

Additionally, I am extremely dissatisfied with the quality of customer support, as the responses have been inconsistent and unhelpful.
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Can you guys please connect ??

I have mailed you guys and i called today waited for 20 min for the customer care to answer as he/she just picked up and cancel the call. Literally how can you people such a big scam ? I have paid my full dues yesterday morning still till now it is not updated. Pls just update that and let me be free from you scammers
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Fake and Worst Loan App dont apply loan you will regret sharing your document

applied for a Loan for a medical emergency. The entire process took 2 days for all documents and verification.
It has been 2 weeks Loan was approved but the amount has not been disbursed there is no customer support have to drop mail wait for 48hr to get response and then no help all are system generated.
Looks like this LoanTrap are just collecting document and might do fraud i am going to take appropriate action as applied loan is showing me as active loan but amount not disbursed yet. please do not go with this loan app
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Error transaction refund

I have a great experience, as my money was incorrectly transferred in one of the Laontap accounts.. and I got refund within few days after great cooperation from gaurav. I would like to thank gaurav and laontap team for answering my calls at any time and helping me out.

Excellent out of the way service by Gaurav Londhe

Gaurav really went out of the way to help me close my loan. Even at 11 pm in the night he didn’t hesitate to help me with all the processes and shared me the necessary details personally as due to some error the mail was not being forwarded to me.

Really appreciate his hard work and need to help their customers at every hour of the day.

Thanks a lot Gaurav for your help yeaterday.
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Ashish Jagtap

Great Service from Team especially during lockdown they helped me to handle my finances. Thank u for your quick and smooth services

False commitment, fraud representative. Worst company

one of the representative from LoanTap given commitment that, the penalty weaver will be fully weave off once i paid the the due amount. then i have transferred the amount and waiting for the weaver of penalty. Now the team is saying weave is not possible. Send me the proof that representative committed. I have also sent the proof and still they are not considering. All false commitment. Don’t trust the company. I never recommend this company to my friends and family or anybody.
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Ease of use

Loantap has been extremely good for availing faster Loans. Very simple and easy steps. The customer service is excellent. Abhijeet N who handled my case has been extremely professional and very helpful. I take this opportunity to thank him for his services. It is a hassle free process to avail loans through Loantap. I will definitely recommend this App.
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Excellent

Excellent and quick service. The process was simple. The team was quick to get back and made sure the minimal documentation was handled smoothly. Thank you Abhijeet N and Saheb.

Process of loan

I have downloaded the app yesterday the day i filled all my details still it is showing in progress I haven’t got any call or sms that how much time i have to wait . Kindly resolve the issue

Likely lone sales

Excellent, I have a very good experience
with Loan Tap, Being a trusted customer
they provide very good offers that too
through very easy and reliable process.

Response from developer

Thank you for giving LoanTap the opportunity to serve you. We sincerely value your trust and confidence in us.

Bad service

This app is not recommended at all. Even after two days of e-sign of agreement and enach mandate amount is not disbursed in bank. In current competitive scenario this app service is very slow as compare to other peer companies where amount is disburse in less than 24 hours and in some cases instant disbursal also their. Worst ever service I had seen
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Response from developer

Dear Cahirenoza, We are sorry to hear about your experience. We request you to provide your Application Id and registered email Id to enable us to look into the matter and resolve it. Regards, Team LoanTap.

Thank you

Service was good all my issues and doubts were clear swapnil khankal was always there to help with constant contact over call. Due to public holidays things took a but time but it was really good of swapnil who helped me n let me get the disbursal as soon as possible

Response from developer

Dear Abhiano, Thank you for your encouraging words. We are continuously striving to provide a seamless experience to our customers. Regards, Team LoanTap.

Anjali

Excellent, I have a very good experience with Loan Tap, Being a trusted customer they provide very good offers that too through very easy and reliable process. Very Supportive Staff, I am really satisfied. Specially Akshay helped me lot until I have my concerns resolved. Appreciate his dedication towards customer support. They will definitely ensure until you have the amount disbursed, their follow ups with customers concern and satisfaction are really appreciated. Would definitely recommend loantap.
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Response from developer

Dear Anjali, Thank you for your encouraging words. We are continuously striving to provide a seamless experience to our customers. Regards, Team LoanTap.

Excellent Team and worth full service

I’m very happy with the support provided by Anirudh and team. Very professional, Your issues are addressed timely. Wish the team a wonderful 2022

Response from developer

Dear Kollarth, Thank you for your encouraging words. We are continuously striving to provide a seamless experience to our customers. Regards, Team LoanTap.

Puneet

Excellent support and very responsive team. They are very practical unlike banks and other NBA’s. Action is very prompt and fund disbursement is very swift. Due to the current pandemic situation meeting offline is a challenge but the team organised it very efficiently. My case was disbursed in just 2 days. Special thanks to Sahebrao for his efficiency and prompt support.
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Response from developer

Dear Puneet, Thank you for your positive feedback. We value your trust and confidence in us. Regards Team LoanTap

Good experiance with loan tap

Very good experience overall it is esay to get loan i m very happy about loan tap the team was very helpfull Sahebrao(manager) is good roll for me to get loan and simply process my aplication thanku so much

Waste of time

It was good until first few process and I got good response. Later when the credit team calls you they will not give you any respect and they talk in a harsh way. They will collect all the documents and they make you feel low to yourself by the way they speak to customer. Finally they reject the application saying policy issues and the credit manager says it’s approved. They aren’t clear among themselves. I want to say this to the credit executive member I wasn’t supposed to apply loan but there was some very critical conditions which made me to come to you and apply for loan. Don’t waste time of us.
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Foreclosure

No proper support if we want to foreclose loan with LoanTap. They will not respond in a proper way, i asked specific question regarding foreclosure and create multiple ticket. They are jus following basic template and forward the same. Additional interest will be charged even if we close after 12 months.
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Feedback

Very good experience overall, it’s easy way of applying loan , I am very happy about LoanTap, team was very helpful from call centre to field executives, It simply process off applying I will recommend to all my friends and family, thank you so much team