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LOCKLY®

LOCKLY®

by PIN GENIE LIMITED

8K ratings
213 reviews
🔧 Utilities
🌟 Lifestyle
Free
In-App Purchases

Details

  • Released
  • Updated
  • July 27, 2018
  • October 1, 2026

Features

Developer

PIN GENIE LIMITED
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About

Manage your older Lockly smart locks and safes. Remotely control access, generate temporary codes, and monitor activity logs. Integrates with voice assistants for convenient, hands-free operation.

✓Remote lock/unlock
✓Offline Access Codes™
✓Activity log viewing
✓Voice assistant integration
✓Guided device setup
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What users say

Summarized from real user reviews of LOCKLY®. Based on 8K reviews and a 4.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Fast and easy setup
  • 🔒Robust security features
  • 👍Convenient fingerprint access
  • 👍Helpful customer support

Negative things

  • 🐛Connectivity issues with Wi-Fi and Bluetooth
  • 🔋Short battery life
  • 👎Unreliable app performance
  • 👎Difficult to use interface
See all reviews
+1

What's New in LOCKLY®

3.0.8

October 1, 2026

1. Optimized UI/UX. 2. Fixed bugs.

10

Subscriptions & In-App Purchases

1 lock subscription per month

Unlimited use for 1 lock during validity.

$2.001 Month
How to cancel LOCKLY® subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

DANGEROUS

Neither this lock or app gave me any warning it was going to run out of battery!!! I quickly stepped outside to take the trash out, baby inside alone asleep and got locked out!!!!! It was out of battery and powered off every time I tried to enter the code or use my finger. Finally it just went dark. A neighbor gave me a 9V and I was able to get back in. The red light only started flashing to warn me of low battery after I finally got back inside. Insane.
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CC52525CC52525

Why would you have us download this if we need a different app instead?

Just tell us to download the other app instead, and now I can’t even use the lock because it broke within 30 minutes
ratingwratingw

Functionally worse than the old app

This new app broke my locks automation, and my home app can no longer accurately detect the state of the lock.
Eddy.TruEddy.Tru

Remote connection fail

It is rare that I can connect remotely. The WiFi hub is 5’ away from the door. WiFi is 2.4Ghz. We paid a premium for a remote access lock for our rental home and this lets us down routinely. Ugh.
gabe and danielagabe and daniela

Video stopped a year after installation

Very disappointed with this product. Support team was not helpful,they wanted a copy of my drivers license before sending out a replacement lock. And, it was the same person each time I called. The video is grainy when the feature decides to work.
LL BoLL Bo
See 208 more reviews

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User experience

🐞

Reported Bugs

4 issues

App frequently loses connection to the lock

Bug

Fingerprint reader not always responsive

Bug

Inconsistent behavior when manually locking/unlocking the door

Bug

Firmware updates causing issues

Bug
✨

Requested Features

4 requests

Add support for Apple HomeKit and other smart home integrations

Feature

Improve notification and log features

Feature

Allow multiple admin users for shared homes

Feature

Implement scheduling and automation options

Feature

FAQ

What does the Lockly app do?

This app provides management for older Lockly smart locks and smart safes. It allows you to remotely lock or unlock doors, check device status, and receive notifications. You can also generate temporary or permanent access codes for guests and view a history of who has entered.

What are the key features of this app?

Key features include remote control for locking and unlocking, the ability to share access easily through temporary or permanent codes and eKeys, viewing detailed activity logs, integration with voice assistants like Amazon Alexa and Google Assistant, and a simple guided setup process for your devices.

Is this app free to use?

The app itself is free to download and use. However, based on the provided data indicating 'hasInAppPurchases' as true, there may be optional in-app purchases available for additional features or services.

What devices is this app compatible with?

This app is designed to support earlier Lockly smart locks and smart safes. For newer devices like the Zeno Series, Lockly Styla, or Secure Pro 2025 Edition, you should download the new Lockly Home app to access advanced features like live video and facial recognition.

How can I use this app for home security?

You can enhance your home security by using this app to remotely monitor your smart lock or safe. It allows you to grant and revoke access for visitors, receive real-time notifications about entry, and review activity logs to track who has accessed your property.