Could be better
This app could and should be better. I should be able to see on my app whether or not the lock is locked or unlocked but instead you have to tap another button and then it will tell you if it’s locked or unlocked. Why not have the picture of the lock be either locked or in the unlocked position?? That’s my main beef with this app. Setting it up wasn’t an issue but I shouldn’t have to top another tab to see if my door is locked. Get it fixed and more people will be happier. Shouldn’t be an issue for this minor fix.
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Operates as advertised
This lock installed quickly and with few issues. Hardware Instructions could be a little clearer. Features work well. My fingerprint seems to be problematic but my partner’s does not so it’s probably my finger! Somewhat difficult to light the display to see keyboard to enter pin. Phone app could use more contrast as yellow on white is difficult to see. Symbols above the functions could use a darker color. On the whole, very pleased with the lock!
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Excellent smart lock with excellent customer support!!!
I absolutely love this lock and ca not give more kudos to their customer service. I loose my keys all the time and I finally have peace of mind. It can be used multiple ways with pin, fingerprints, keys etc. easy to use and install and most most important they customer support is outstanding. They are on the ball and help so quickly for any question. Highly highly recommend them 👍
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Nice lock
Easy to install and set up. Lots of options to operate the lock. No problems so far. Worth the money compared to similar options. I would buy again.
Works as it should
Bought the Lockstar with handle from Amazon. $160 - App works with out a flaw. Upon first use with no issues. Set all finger prints, keys and codes with out issues
