Can’t get in the app
So I got a new iPhone and reinstalled my app I can’t even get past the picture to confirm my identity but my husband who has an android can get in but doesn’t help me when I need to get in with out him.
bluetooth doesn’t connect
everything was working fine for the first couple days then the app stopped connecting to bluetooth so now the app can’t control the lock and none of the codes work. i can still use my fingerprint but that’s the only thing that’s working. the app says there’s a firmware update but won’t install it since the bluetooth doesn’t work anymore.
update: i reached out to the combatant like they say to and have gotten no help at all. i can’t do anything with this lock because bluetooth doesn’t work. this app is absolutely useless. never buy a tru-bolt wifi lock. go with a good brand that actually has their own app that works
update: i reached out to the combatant like they say to and have gotten no help at all. i can’t do anything with this lock because bluetooth doesn’t work. this app is absolutely useless. never buy a tru-bolt wifi lock. go with a good brand that actually has their own app that works
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Quit working after 6 months
Loved this product and app when it worked, but it quit working after less than 6 months. Tried new batteries and now it won’t even connect to the app
bluetooth doesn’t connect
everything was working fine for the first couple days then the app stopped connecting to bluetooth so now the app can’t control the lock and none of the codes work. i can still use my fingerprint but that’s the only thing that’s working. the app says there’s a firmware update but won’t install it since the bluetooth doesn’t work anymore.
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Smooth as…
I love this lock and the app to use it
I haven’t had any problems whatsoever it has worked for my Entire family. I’ve sent digital keys to my children & Everything works as it should. I am 100% glad I purchased it
I haven’t had any problems whatsoever it has worked for my Entire family. I’ve sent digital keys to my children & Everything works as it should. I am 100% glad I purchased it



