Comparison

My Key Mobile vs NIPSCO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Key Mobile

Unlock your doors using your smartphone through a Bluetooth connection. This application allows for convenient and secure access to your property without the need for physical keys.

Highlights
  • Unlock doors with smartphone
  • Bluetooth connectivity
  • Keyless entry
  • Secure access
Features
Read full description

Open door with your mobile phone via bluetooth

About

NIPSCO

Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.

Highlights
  • View and pay bills
  • Track energy usage
  • Report and manage outages
  • Enroll in payment programs
  • Manage multiple accounts
  • Secure login with biometrics
Features
Read full description

We want to make things easier for YOU! Convenience. Control. Choice. Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: OUTAGE INFORMATION • See and report power outages • Manage outage alert settings ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas and/or electric service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID®

Screenshots

My Key Mobile3 screens
NIPSCO4 screens

Verdict

The call

The clearest difference is rating: NIPSCO at 4.8 against My Key Mobile's 2.1. NIPSCO also leads on ratings volume (26K vs 94) and review sentiment (31% vs 22%). My Key Mobile's advantage is iOS requirement (11.0 vs 14.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NIPSCO holds the better App Store score, 4.8 against 2.1. That said, the two scores are not equally well evidenced: NIPSCO has 26K ratings behind it against 94, so its average is the more settled of the two. Written reviews point the same way: 22% of My Key Mobile's written reviews are positive against 31% of NIPSCO's.

UpkeepUpdate frequency

My Key Mobile ships an update every 3 months, NIPSCO every 2 months. The most recent releases landed on October 24, 2026 and October 31, 2026 respectively.

Scorecard4 real differences · 6 level
My Key Mobile versus NIPSCO: the parameters behind the verdict, then further details
ParameterMy Key MobileNIPSCO
PriceFreeFree
Rating2.1 (94 ratings)4.8 (26K ratings) — better
Positive reviews22.0% of reviews31.0% of reviews — better
Number of ratings9426K — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS11.0 — better14.0
Further details — not scored
Size46 MB33 MB
Age rating4+4+
DeveloperLH Licensed Products, INC.Smart Energy Systems LLC

Customer experience

My Key Mobile

All ratings86 ratings
Positive27.9%
Neutral3.5%
Negative68.6%
Written reviews50 reviews
Positive22.0%
Neutral0.0%
Negative78.0%

NIPSCO

All ratings25,852 ratings
Positive94.4%
Neutral2.6%
Negative3.1%
Written reviews100 reviews
Positive31.0%
Neutral6.0%
Negative63.0%

User reviews

My Key Mobile

From 94 App Store ratings

What we love

  • 👍 Easy to install
  • 👍 Works well for some users
  • 👍 Smooth operation for some
  • 👍 Can share ekeys easily
  • 👍 Good for programming codes

Room to improve

  • 🐛 App stops connecting to Bluetooth
  • 🐛 Lock stops working after short period
  • 🐛 Cannot get past identity confirmation
  • 🐛 WiFi doesn't connect
  • 🐛 No support available

NIPSCO

From 26K App Store ratings

What we love

  • 🚀 Great for outages
  • 👍 Convenient
  • 👍 Easy to navigate
  • 👍 User friendly
  • 👍 Excellent service

Room to improve

  • 🐛 Bill payment issues
  • 💰 Charges for payments
  • 🐛 App down frequently
  • 🔒 Login issues
  • 🐛 Facial recognition not working

Bugs and requests

My Key Mobile

Reported bugs

13 issues
  • Bluetooth connectivity issues
  • WiFi connectivity issues
  • Login and password reset problems
  • App updates causing lockouts
  • Inability to re-pair lock to new phone
Show 8 more
  • Incorrect lock/unlock functionality
  • Codes not being removed
  • Registration failures
  • Firmware update failures
  • No customer or tech support
  • App not detecting locks after update
  • Previous owner's lock still paired
  • App feedback section not working

Requested features

3 requests
  • Support for 5G WiFi
  • Apple Watch app integration
  • Ability to transfer ownership or delete previous owner's lock

NIPSCO

Reported bugs

3 issues
  • Frequent app crashes
  • Incorrect due date shown
  • Bank account info disappearing

Requested features

4 requests
  • Allow payments before due date
  • Add outage reporting
  • Improve password reset process
  • Provide billing statement download

In-app purchases

None

My Key Mobile

No in-app purchases

None

NIPSCO

No in-app purchases

Questions

Is My Key Mobile free?
My Key Mobile is free to download, with no in-app purchases.
Is NIPSCO free?
NIPSCO is free to download, with no in-app purchases.
Which has better reviews, My Key Mobile or NIPSCO?
NIPSCO is rated higher. My Key Mobile averages 2.1 out of 5 from 94 ratings, while NIPSCO averages 4.8 from 26K ratings.
Do My Key Mobile or NIPSCO have ads?
Neither My Key Mobile nor NIPSCO shows ads.
Which is updated more often, My Key Mobile or NIPSCO?
My Key Mobile ships an update every 3 months, and NIPSCO every 2 months. Most recently, My Key Mobile was updated on October 24, 2026 and NIPSCO on October 31, 2026.

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