Lodgify - Vacation Rental App appears to be a legitimate app. The AppsHunter Legitimacy Score for Lodgify is 85 out of 100 points across 7 verification signals from App Store and developer data.

Lodgify User Reviews

Name: Lodgify - Vacation Rental App
Rating: 4.2 (236 reviews)

Lodgify - Vacation Rental App

Codebay Solutions SL.

📊 Productivity

✈️ Travel

Customer Experience

Positive experience44.3% of reviews

Neutral7.2% of reviews

Negative experience48.5% of reviews

~ Based on 97 written reviews from the US App Store.

What users say

Summarized from real user reviews of Lodgify. Based on 236 reviews and a 4.2/5 average, it highlights the 10 positives and 12 negatives reviewers mention most about this Productivity app.

Positive things

👍User-friendly interface and clean design
📱Mobile app enables on-the-go property management
🔄Integrates multiple OTA platforms (Airbnb, VRBO, Booking.com, Expedia)
💬Unified guest messaging across platforms
📅Centralized calendar management
🎯Flat-fee pricing model
⭐Responsive and helpful customer support (when available)
🚀Continuous app improvements and updates
💡AI-powered response suggestions
🔌API integration capabilities

Negative things

🐌Extremely slow app load times (30-60+ seconds)
🐛Frequent app crashes and freezing
📱Mobile app lacks desktop feature parity
🔌Unreliable platform syncing and integration
💬Broken messaging notifications and sync issues
🔐Constant forced re-logins and session timeouts
💰High payment processing fees via Stripe
🎨Confusing and cluttered UI/UX design
📊Missing revenue and reporting features on mobile
⚠️Inconsistent calendar display and booking information
🚫Poor technical support responsiveness
💸No refund policy despite service failures

Is Lodgify Safe?

Lodgify - Vacation Rental App appears mostly safe based on user ratings. AppsHunter Safety Score for Lodgify is 83/100.

This assessment is based on 236 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.1% of ratings point to a safe experience

0.8% of ratings suggest some concerns

19.1% of ratings point to a risky experience

~ Based on 236 App Store ratings for Lodgify.

Is Lodgify Legit?

Lodgify - Vacation Rental App appears to be a legitimate app. AppsHunter Legitimacy Score for Lodgify is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Trash Company

Do not waste your time with this trash company! They did an update in 2026 and the platform doesn’t work correctly at all. They care more about logo design than proper functionality. They did not provide the services I paid for and I purchased the ultimate plan. They then refused to refund my money after acknowledging they have platform workflow issues. Messaging being sent at the wrong times, scheduled welcome messages for unbooked customers, channel connection issues, customer reviews not showing after they leave them, subpar website design. They just send messages back saying their team is working on it and then they never do. There are a lot of issues now in 2026 and reviews are showing it. Do yourself a favor and find a professional STR management platform. They bait and switch and Lodgify is not the #1 PM platform. The only reason I chose them was the direct booking website which is very lacking in design functionality. You can do better and cheaper outside of Lodgify.

Make repentance great again

a month ago

Response from developer

Hi, I'm Anila, Product Director at Lodgify. I'm truly sorry to hear about your experience. I can see how frustrating this must have been, and I'd really like the opportunity to better understand each of the issues you've encountered and personally ensure they're reviewed by the right teams. If you're open to it, please reach out to me directly at anila@lodgify.com with your account details. Your feedback is valuable, and I'd love the chance to make things right and improve the product for you and our other customers.

Critical sync failure left guests stranded do not trust

Absolutely terrible experience. I use Lodgify to manage multiple vacation rental channels, but their system completely failed to sync a Vrbo reservation to the calendar. Because of this critical glitch, guests arrived at an uncleaned unit after a long trip, completely blindsided. A property management software has one primary job: accurate calendar syncing. If it cannot do that reliably, it is completely useless and actively damages a business's reputation. Avoid this platform if you manage multiple channels.

Hammer6996

a month ago

Can’t see the booked days

It’s hard to see the booked days on the calendar, there’s no contrast

kkjhfdsaa

3 months ago

What happened to reports?

The app used to be a solid 3.5 due to its missing parity with the website and even though it’s not 100% the same, their most recent update has made it run way faster than before and def worth using on a regular basis. Keep up the good work!

Sokun

3 months ago

Response from developer

Hello Sokun! To handle this case with you, could you reach out to me at cristina@lodgify.com? We haven't removed any revenue-related content from the app. I would love to help with the revenue visibility! Speak to you very soon!

Please stop redesigning the app

It was already hard enough to navigate and remember where everything is. The redesign was unnecessary and just serves to confuse

Whodoyouknowhere

3 months ago

User friendly

Great app for small businesses, easy to use and manage your bookings. Offers reports insights all you need.

ppant1

3 months ago

DO NOT USE THIS

It will cost you 100x what the subscription costs. It’s absolute trash. It just cost me two peak week bookings because it doesn’t work. Whoever runs this thing is a total moron. If you invested in this trash your money is already gone. I may sue these idiots for total incompetence.

Brandon5543

3 months ago

Technical issues and more

Half the time nothing works and support acts like it’s my issue. Stuck because I can’t get a refund for my annual subscription. Definitely wish I started with a monthly subscription instead of accepting a discount for the annual subscription

alltay1313

4 months ago

Love Lodgify!

I had Guesty before, Lodgify is a lot more tech friendly and the website is beautiful. They have a lot of integrations and everything is pretty easy to set up!

TheOnyxOasis

4 months ago

Response from developer

Hi there! Thank you so much for the amazing review. We’re thrilled to hear that you’re finding Lodgify more intuitive and that you're loving your new website! Our goal is to make the technical side of vacation rentals as seamless as possible, so it’s great to know the setup and integrations are working well for you. Welcome to the community! :)

Do Not Integrate your properties with Lodgify

I am glad I don’t have a large portfolio. My luxe properties and hands-on service are not a match for this basic calendar synching program. I do not recommend using this to manage listings on OTA properties. The syncing just isn’t sophisticated enough. For example, if you want to list on VRBO — you can’t enact their Damage Insurance, so if you want to get a security deposit in lieu, it’s a different payment system. I understand why that’s the case, but it’s more straightforward to manage that directly in VRBO.

albertastone

4 months ago

Constant glitches

This app is so annoying. There’s always glitches and it doesn’t load all the details for my reservation as times . Also some of the features don’t work like messages and blocking off dates. It’s really frustrating. Use a different platform

Joyisjoya

5 months ago

Tucson Arizona

Great customer support

Madera Vista LLC

6 months ago

So frustrating

Can’t do anything from my mobile. App doesn’t load just circles and circles. It’s a time waster if I have to use my desktop all the time. Definitely not convenient. Not sure if recommend this app or its application 😡

Nursie3

6 months ago

Bad service

This app this management team are not doing their job

Airbnbhousekeeping

6 months ago

Pick another platform

I feel stuck with Lodgify now because everything’s all integrated with my 20 properties and it would take forever to switch. The app takes at least 60 seconds to load, sometimes it won’t even open. I’ve contacted support about it and sent a screen recording, they were no help.
The owner reports are wrong as they lump all fees (cleaning fees etc) into the owner statements so the numbers are all skewed.. so I can’t even use the feature im paying the premium for. There are constantly glitches and issues I have to call about. Lastly, their user experience is awful the website is all over the place. Forget to check a box deep in the settings on a page you didn’t even know existed? Screw up taxes for a year.
Should have gone with guests or owner rez

ktall1748

6 months ago

Response from developer

We sincerely apologize for the frustration, especially regarding the app's performance. A 60-second load time is not the experience we want for our hosts. We have just released a new version of the app specifically designed to fix these loading and stability issues. We highly recommend updating to this latest version as a first step. If the loading issues persist after the update, please contact our support team so we can investigate your account specifically. We are committed to making the app a fast, reliable tool for your business.

Slow and Limited

This app is so slow as to render it useless. My team sees load times tipping past 30 seconds. My VAs have largely deleted the app and use internal OTA messaging as it’s quicker.

MackenzieDavid

7 months ago

Broken app

App won’t open after update.

Caribbean.Cowgurl

8 months ago

Great app, nicely designed

The app works really well and it integrates all the lodging platforms nicely - Airbnb, Expedia, etc.

Del Playa Don

8 months ago

NEED MORE ON APP

I love this but I can’t do a 90% of what I can do on my laptop. This is a half arsed app and needs more interactive and interface that’s same as on computer.

Ace0nnat