Loews Hotels & Co

Loews Hotels & Co

Excellence in service

35 ratings
21 reviews
Free
With Ads

Details

  • Released
  • Updated
  • May 15, 2023
  • January 8, 2026

Features

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About

Easily book and manage your hotel stays, access your room key, and explore local attractions. Connect with customer service for assistance and discover amenities, dining, and experiences at your destination.

Reserve and manage stays
Mobile room key
Customer chat support
Local destination guide
View itinerary
Access amenities and dining
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What's New in Loews Hotels & Co

2025.13.8

January 8, 2026

Our app housekeepers are hard at work tidying up the guest experience so we are ready for your next stay with us.

User reviews

Data doesn’t sync

The Loews website opens within the app to book a room. The account data in the app (previous stays, preferences, cc info, etc.) does not cross over to the website. After booking is completed, the reservation info can be retrieved on the website but not in the app.
Please fix this. Loews hotels are my favorite. Hilton hotels are my second favorite because of the convenience and functionality of their app.
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Worst

The experience is poor. Can’t check in. Horrible.

Nearly Useless

What’s the point of having an app for hotels if you can’t even link your reservations in it?!! Deleted.

Bring back Rewards program

This app DOES NOTHING and asking for help DOES NOTHING. Checking in and out of any Loews Hotel GIVES YOU NOTHING... WHAT A HORRIBLE BRAND YOU HAVE BECOME

Does not list all Loews hotels

Stella Nova isn’t listed so I can’t link my reservation. I reported the issue months ago and the helpdesk person was very rude and eventually said he would escalate it and…..nothings changed.

FAQ

What can I do with the Loews Hotels & Co app?

The app allows you to reserve hotel stays, confirm existing reservations, and view your itinerary. You can also retrieve your mobile room key, chat with the customer engagement team, and get recommendations for local activities and dining.

How do I get my room key?

You can retrieve your mobile key for your room directly through the app. This provides convenient access to your accommodations without needing a physical key.

Is the app free to use?

Based on the provided information, the app is free to download and use. However, it does contain advertisements.

What kind of information does the app provide about destinations?

The app offers 'inside scoop' information about what to do and where to go in each of its destinations. This includes details on amenities, experiences, spa, and dining options available at the hotel and in the surrounding area.

Can I use this app for any hotel?

This app is specifically designed for users of Loews Hotels & Co properties. It provides features tailored to managing stays and accessing services within their hotel network.