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Loews Hotels & Co

Loews Hotels & Co

Excellence in service

45 ratings
23 reviews
🍔 Food & Drink
✈️ Travel
Free

Details

  • Released
  • Updated
  • May 15, 2023
  • September 15, 2026

Features

Developer

Loews Hotels Holding Corporation
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About

Easily book and manage your hotel stays, access your room key, and explore local attractions. Connect with customer service for assistance and discover amenities, dining, and experiences at your destination.

✓Reserve and manage stays
✓Mobile room key
✓Customer chat support
✓Local destination guide
✓View itinerary
✓Access amenities and dining
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What's New in Loews Hotels & Co

2026.8

September 15, 2026

Our app housekeepers are hard at work tidying up the guest experience so we are ready for your next stay with us.

User reviews

Most RecentHighest RatedLowest Rated

Please redo your app

We love staying at Loews properties and typically book through American Express. I frequently encounter issues with adding my reservation to the app; sometimes it works, sometimes it doesn’t. App is very clunky and does not match the vibe/price point of the Loews brand.
SAG2333SAG2333

Terrible

This app is impossible. You can’t add more than one reservation. Can’t login with email. This really needs to be redone.
K.———K.———

Data doesn’t sync

The Loews website opens within the app to book a room. The account data in the app (previous stays, preferences, cc info, etc.) does not cross over to the website. After booking is completed, the reservation info can be retrieved on the website but not in the app.
Please fix this. Loews hotels are my favorite. Hilton hotels are my second favorite because of the convenience and functionality of their app.
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IvyElixirIvyElixir

Worst

The experience is poor. Can’t check in. Horrible.
JpfromdPJpfromdP

Nearly Useless

What’s the point of having an app for hotels if you can’t even link your reservations in it?!! Deleted.
Falangie360Falangie360
See 18 more reviews

FAQ

What can I do with the Loews Hotels & Co app?

The app allows you to reserve hotel stays, confirm existing reservations, and view your itinerary. You can also retrieve your mobile room key, chat with the customer engagement team, and get recommendations for local activities and dining.

How do I get my room key?

You can retrieve your mobile key for your room directly through the app. This provides convenient access to your accommodations without needing a physical key.

Is the app free to use?

Based on the provided information, the app is free to download and use. However, it does contain advertisements.

What kind of information does the app provide about destinations?

The app offers 'inside scoop' information about what to do and where to go in each of its destinations. This includes details on amenities, experiences, spa, and dining options available at the hotel and in the surrounding area.

Can I use this app for any hotel?

This app is specifically designed for users of Loews Hotels & Co properties. It provides features tailored to managing stays and accessing services within their hotel network.