Be careful.
Be careful. I’ve been trying to cancel my subscription to the program for a week now. I’ve contacted support multiple times, but there has been no response. The described cancellation method is a mere formality.
iffazu
This app is scam.
I have cancel my subscription but they keep direct my account money
I have cancel my subscription but they keep direct my account money
有料プランをキャンセルできない
指示に従ってもキャンセルボタンが出てきません。有料プランに入っているかも確認できません。悪意しか感じられない。
Migração falha
Eu até gostei do aplicativo. Dá pra aprender com ele. O problema é vc trocar de celular, sua assinatura e progresso simplesmente não migra para o aparelho novo. O suporte nunca responde.
Response from developer
Olá, Cezar. Sentimos muito pela sua experiência. Para ajudar com a migração da sua assinatura e progresso, por favor, entre em contato conosco pelo e-mail help@lolaspeak.com. Estamos aqui para ajudar!
Refund Request
I purchased a subscription today. However, after using the app, I found that it is not convenient for me to use and is not suitable for my current level.
I have already canceled the subscription, but I noticed that the payment has not been refunded. I also read that refunds are available within 14 days of purchase.
Therefore, I would like to request a full refund of my payment.
I have already canceled the subscription, but I noticed that the payment has not been refunded. I also read that refunds are available within 14 days of purchase.
Therefore, I would like to request a full refund of my payment.
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Response from developer
Hello! Thank you for using our app. Regarding your refund request, please reach out to us at help@lolaspeak.com.
I can't even login it
구독 취소하려면 앱에서 못하고 웹에서 해야되는데
웹 로그인을 비밀번호가 없어서 이메일 전송으로 하거든요? 근데 받은 이메일 링크에서는 자꾸 새 페이지를 열어서 로그인 요청을 처리할 수 없어요.. 문의 서비스도 빈약하고 애초에 제품 서비스도 그닥 탁월하진 않아요 그냥 이 돈이면 스픽이 훨씬싼데 괜한 시도였네요
웹 로그인을 비밀번호가 없어서 이메일 전송으로 하거든요? 근데 받은 이메일 링크에서는 자꾸 새 페이지를 열어서 로그인 요청을 처리할 수 없어요.. 문의 서비스도 빈약하고 애초에 제품 서비스도 그닥 탁월하진 않아요 그냥 이 돈이면 스픽이 훨씬싼데 괜한 시도였네요
Пустышка.
Отзывы накручены! Не ведитесь и ни в коем случае не платите деньги, это обман.
Finalmente um app completo 🥹
Muito bem feito, design lindo. Tem bastante conteúdo para todos os níveis. Não largo mais!
10/10
Me encanta la app me ayudando bastante con las pronunciaciones
user unfriendly
I canceled the subscription because I couldn’t login properly as soon as I found the problem. They charged the monthly fee from my card but didn’t refund. I contacted the help desk many many times but they never replied. They are violating the cancellation policy.
Jeff
This is the worst English course I have ever seen. The quality does not match what was promised, and the overall experience has been very disappointing.
On top of that, I find the way I was charged completely unfair. I selected a monthly plan, yet I was charged for an entire year without proper clarity or authorization.
I will be sharing my experience across different platforms so others are aware before making a decision.
On top of that, I find the way I was charged completely unfair. I selected a monthly plan, yet I was charged for an entire year without proper clarity or authorization.
I will be sharing my experience across different platforms so others are aware before making a decision.
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Nope
The content uses a lot of sexual content. It's not entirely suitable for education.
日本語訳がめちゃくちゃ
機械翻訳で日本語訳をつけているのでめちゃくちゃ。日本語なくてもある程度理解できて、会話練習したい人向け。AI会話はレスポンス遅い。課金は非推奨。
inutil
e nao consigo nem cancelar a assinatura
ARNAQUE
Cette appli est une arnaque !
Déjà elle ne fonctionne pas bien et présente de nombreux bug qui n’ont jamais été corrigés.
Le programme est redondant et on n’observe pas d’avancée réelle.
Aujourd’hui, ça fait des mois que j’essaye de supprimer mon compte car je ne souhaitais payer une nouvelle année. Ça ne fonctionne pas… j’ai essayé d’utiliser le formulaire d’aide de l’application mais je n’ai jamais eu de retour.
Quand je fait : « résilier mon abonnement », une page qui explique le processus de résiliation apparaît. Alors que c’est ce que je viens de faire
Quand je fait « supprimer mon compte », rien ne se passe.
Heureusement ma carte est bloquée donc je n’ai pas été débitée à nouveau, mais j’ai l’impression que ça n’a pas été le cas d’autres utilisateurs…
Utilisent-ils des « bugs » d’application pour pouvoir voler l’argent aux gens, c’est pour cela que le service client ne répond jamais ? Malin comme stratagème.
Déjà elle ne fonctionne pas bien et présente de nombreux bug qui n’ont jamais été corrigés.
Le programme est redondant et on n’observe pas d’avancée réelle.
Aujourd’hui, ça fait des mois que j’essaye de supprimer mon compte car je ne souhaitais payer une nouvelle année. Ça ne fonctionne pas… j’ai essayé d’utiliser le formulaire d’aide de l’application mais je n’ai jamais eu de retour.
Quand je fait : « résilier mon abonnement », une page qui explique le processus de résiliation apparaît. Alors que c’est ce que je viens de faire
Quand je fait « supprimer mon compte », rien ne se passe.
Heureusement ma carte est bloquée donc je n’ai pas été débitée à nouveau, mais j’ai l’impression que ça n’a pas été le cas d’autres utilisateurs…
Utilisent-ils des « bugs » d’application pour pouvoir voler l’argent aux gens, c’est pour cela que le service client ne répond jamais ? Malin comme stratagème.
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Arnaque
I wish to cancel my subscription immediately and I want to receive confirmation. I also wish to have a refund as I did not benefit from the trial period. I also want to point out that the cancellation procedure is not working, we keep clicking on the link you provide via email and it doesn't work. This is not acceptable on your part. For these reasons, I wish to terminate my subscription immediately, today, now.
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Para mí es un robo
Me llegó el cobro de la aplicación incus por un valor mayor al que sale en app y no había entrado nunca la descargué después del cobro a mi descontaron 99 de la tarjeta y ofrecen un plan de 79 por el mismo plazo y lo peor es que no dan el reembolso cuando se solicita
I want a refund.
I canceled the program because I missubscribed it,
I can't get a refund. I didn't even learn because I was afraid it might be canceled.
I want a refund.
I can't get a refund. I didn't even learn because I was afraid it might be canceled.
I want a refund.
환불해주세요
14일 이내 환불된다고 해서 결제했는데 어떻게 환불하나요? 구독취소해도 환불이 안되네요
Cancel my subscription
Hello,
I have attempted multiple times to cancel my subscription and delete my account, but the process does not complete and I do not receive any confirmation that the subscription has been canceled.
Please confirm that my subscription is canceled and ensure it is not renewed. I also request confirmation that my account has been deleted.
Thank you.
I have attempted multiple times to cancel my subscription and delete my account, but the process does not complete and I do not receive any confirmation that the subscription has been canceled.
Please confirm that my subscription is canceled and ensure it is not renewed. I also request confirmation that my account has been deleted.
Thank you.
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