Difficult to use
Poorly designed app. Very difficult to use. Main intention is to sell tickets and stuff rather than provide a service for ticket holders. Finding bought tickets is a nightmare. The app is so bad it’s enough to put you off going. Where has good old fashioned customer service gone? Lords has done a very poor job here
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Why can’t cricket sort out these apps?
Every cricket fixture seems to make life way over complex for people who actually buy tickets. I really think paper tickets were much easier. Why not just use Apple or Google wallet instead of the complete nonsense we have to go through to actually get the tickets we paid for months ago
Unnecessary and awful
This ‘upgrade’ to the ticketing system is the most unnecessary and over-complicated exercise I’ve come across anywhere. Far, far too difficult to transfer tickets - which I have bought with a lot of my money - to the people who need them. Needs a big re-think. I suggest engaging a six-year old for the re-design.
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Tickets disappearing
Clunky. Tickets did not appear so had to go to the ticket office before the day’s play.
Cricket is complicated enough already
App in this case stands for appalling. A hideous unhelpful unnecessarily complicated infuriating heap of nonsense. In these days when tests are often finished in 3 days, the average time it takes to use this app must be more than the duration of the match.
