Parcels are lost and refunds are not made therefore
Parcels are lost and refunds are not made therefore
KVK Viky
Selling unavailable products
Purchases being cancelled with explanation that the items were sold out
5x different orders in total 30 items. Non was delivered.
How is this possible since the items were supposed to be reserved? And the items are still on offer on the page on the day of cancellation.
Best advice received from Support is to reorder, which was cancelled again, whereby the money is charged for those non existing items and held for multiple days before refund, assumed this is not an exception it could be hundreds of customers affected and hundreds of thousands Euro that are used interest free!
I made now again a test order, really looking forward to hear what explanation Zalando will provide this time.
5x different orders in total 30 items. Non was delivered.
How is this possible since the items were supposed to be reserved? And the items are still on offer on the page on the day of cancellation.
Best advice received from Support is to reorder, which was cancelled again, whereby the money is charged for those non existing items and held for multiple days before refund, assumed this is not an exception it could be hundreds of customers affected and hundreds of thousands Euro that are used interest free!
I made now again a test order, really looking forward to hear what explanation Zalando will provide this time.
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UUnsutisfying
Sending me promotion codes I can’t use!!!
Don’t send them to me if I can’t use them. Set clock for 6 am. Utter waste of time.
Ggregcray1
Great findings
Great navigation. So much better then main app of zalando.
WDwoo dees
Simply Amazing
Life changing deals. I’m in shock still. Thank you!!!!!
DDifferent_Ways
