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Lowe’s Preload PLUS

Lowe’s Preload PLUS

Prepaid Technologies Co., Inc.

546 ratings
25 reviews
💰 Finance

Archived App (Last seen on 26 Feb 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • April 4, 2022
  • January 15, 2026

Features

Developer

Prepaid Technologies Company Inc
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Lowe’s Preload PLUS screenshot #7 for iPhone
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Reviews summary↘︎
⭐25
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
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About

Manage your business expenses and team finances on the go. This app offers flexible funding options, real-time fund management, and instant money transfers to team members. Enjoy exclusive savings on all your purchases.

✓Flexible funding options
✓Real-time fund management
✓Instant money movement to team members
✓5% off everyday Lowe's purchases
✓Streamlined expense reporting
Show original description

What users say

Summarized from real user reviews of Lowe’s Preload PLUS. Based on 546 reviews and a 4.1/5 average, it highlights the 4 positives and 13 negatives reviewers mention most about this Finance app.

Positive things

  • 💰5% cash back rewards on purchases
  • ⚡Quick digital card activation
  • 👍Easy enrollment process
  • 📱Convenient digital card access

Negative things

  • 🔒Card frequently locks after refunds
  • 🐛App crashes and times out constantly
  • 😤Poor customer support responsiveness
  • 🔑Login requires credentials every time
  • 💳Bank account verification fails repeatedly
  • ⏱️Slow app performance
  • 💸Processing fees for fund transfers
  • 🚫Account suspension without clear reason
  • 📊No purchase history recorded in app
  • 🔗Bank linking drops frequently
  • 🧩Complex navigation and UI
  • ❌Features don't work as advertised
  • 📧No phone support, email-only communication
See all reviews

What's New in Lowe’s Preload PLUS

1.0.82

January 15, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Not a good app for managing your finances

I’ve been using this app since it came out and all iterations since. What they have continued to do is ignore my emails about issues. I’m having. Those issues include locking down the card. Every time I get a refund, which is often in my business as a contractor, making me call the 800 number every time to unlock it. The other thing that’s popping up now is having to put in my password and username every time I open the app rather than recognizing my face. None of which has been answered by the IT department since they never returned an email and the phone call to the helpdesk is less than helpful. If there are another way around it, I would use it!
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WilbreadyWilbready

Pre load card

Way to much junk on here and to many hoops to jump through just to load the card ! Simplify it ! And make it user friendly !
codemsncodemsn

Response from developer

We appreciate your feedback, and we'll work on simplifying the process to load your card. Your input helps us improve and create a more user-friendly experience for all our customers. Thank you! Please email us at Support@PreLoadPLUS.com for more assistance.

Worst app by Lowe’s (so far)

My 4 month old baby could make a less buggy app.
Jnan2Jnan2

Response from developer

We're sorry to hear that you're experiencing issues with our app. Please contact our customer support team so we can work to improve your experience and make things right. Please email us at Support@PreLoadPLUS.com for more assistance.

Hard to navigate

This app should be more user friendly
RPGOneRPGOne

Response from developer

We appreciate your feedback and will take it into consideration to improve the app's navigation for a better user experience. Thank you for sharing your thoughts with us! Please email us at Support@PreLoadPLUS.com for more assistance.

Worst App Ever

This is the worst App ever, it’s absolutely useless. 98% of the time it will not verify your bank account or it gives you a message saying temporarily unavailable. You can’t do orders online through Lowe’s that take more than 7 days to come in because they will just keep charging the card and they put a hold on the money initially so it makes it look like the card has no money on it. Absolutely useless. I have spent more hours on the India support line than I have getting the card to work. Highly don’t recommend.
Show more
Perfect Property PerceptionsPerfect Property Perceptions

Response from developer

We're sorry to hear about your experience and frustrations. We strive to provide a seamless and efficient service, and we apologize for any inconvenience caused. Please contact our customer support team for further assistance in resolving your issues. Please email us at Support@PreLoadPLUS.com for more assistance.

See 20 more reviews

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User experience

🐞

Reported Bugs

11 issues

Card locks after every refund/return

Bug

Login requires password entry every app open

Bug

Face ID recognition not working

Bug

Email verification required on every login

Bug

Bank account verification fails intermittently

Bug

App times out during transactions

Bug

Duplicate charges for fund loads

Bug

Bank link disconnects frequently

Bug

Team member addition issues

Bug

Login button unresponsive

Bug

Slow loading causing checkout timeouts

Bug
✨

Requested Features

9 requests

Simplify card loading process

Feature

Improve app navigation and user interface

Feature

Add Face ID/biometric login with credential saving

Feature

Implement instant bank transfers instead of 3-5 day delays

Feature

Remove or reduce processing fees for fund transfers

Feature

Add purchase history tracking in app

Feature

Improve app speed and performance

Feature

Better integration with Lowe's store systems

Feature

Accessible phone support with knowledgeable representatives

Feature

FAQ

What does the Lowe's Preload PLUS app do?

The Lowe's Preload PLUS app is a mobile-based expense management solution for Pro customers. It allows users to manage their business finances, track purchases, and move money to team members in real-time. It is the companion app for the Lowe's Preload PLUS Card.

What are the key features of the Lowe's Preload PLUS app?

Key features include flexible funding from credit, debit, or bank accounts, no credit check required for approval, real-time management of funds including purchase categorization and instant money transfers to team members, and a 5% discount on all Lowe's transactions.

Is there a cost to use the Lowe's Preload PLUS app or card?

The Lowe's Preload PLUS app is a free companion application. The Lowe's Preload PLUS Card itself is described as a 'no cost, prepaid card solution' for Pro customers, implying no direct cost for the card or its basic usage.

Who is the Lowe's Preload PLUS app intended for?

This app is designed for Pro customers, specifically business professionals and contractors who need a streamlined way to manage their cash flow and expenses. It helps reduce costs and improve productivity for both the business owner and their employees.

How does the app help manage team members?

The app facilitates real-time management of funds, including the ability to instantly move money to team members. This allows for efficient distribution of funds for business expenses and simplifies payroll or reimbursement processes for your team.