QR code not showing up
I noticed someone has the same issue as me, but I also just got an iPhone 17 and my QR code isn’t showing up. I’ve deleted the app, restarted my phone and still. I thought getting a new one would fix it as I was close to the end of that code anyways and still didn’t work. It works on my old phone still but I don’t want to carry two phones with me if I can just use the one.
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Is this an update?
I don’t know why the QR code isn’t showing when my pass is still active and valid. I changed phone to 17 pro yesterday, I can’t access the QT code.
Needs an update
Since upgrading to iPhone 17 my transit app has not displayed a QR code. Maybe the app should be updated more than once a year.
Won’t load
The app won’t load once logged into it and it just comes up with a blank page with two bags in the top right corner
1.0.6(2) broke the app
On iPhone16 and ios 18.1 the app just shows a shopping bag icon top right on a white screen
It doesn’t support the new iPhones when they come out
No
Easy to use
The app works fine and easy to use
Horribly designed app
Not very clear on instructions. Trying to put rides on the scannable card and end up with QR code rides that need to be activated. Even if I purchase passes on the LT card section it ends up on the activate QR section, then I’m constantly calling 311 to fix it. If I, as a millennial have issues with this app then pensioners probably struggle much more with it. I think the app should be re-designed to be much more clear and transparent.
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System issue
I couldn’t watch the bus schedule.
Me
The whole system now sucks. App extremely difficult to use
The app gives you the option to activate all of your rides in one session
I find it confusing as to why the app gives you the option to activate all of your transit rides in one succession. I did this thinking I’d activate them and then I can use them whenever I pleased but it appears that’s not the case because I now hove 10 ACTIVE RIDES THAT EXPIRE IN AN HOUR. What kind of system is that? I get maybe it’s my issue for not reading but I feel like that option shouldn’t exist in the first place, because they automatically activate as you scan them on the bus. Don’t make the same mistake I made and don’t call the helpline if you do make this mistake because they won’t help you.
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