Gurjeet D
On GOD this mf saw me walk to the car and cancel in my face
On demand
The service has been very poor lately and something needs to be done. Went from the best service to the worst service ever. Waiting 40minutes for transit is unacceptable
Unreliable Service, Unsafe Driving
I use On Demand Calgary Transit almost daily, and unfortunately the service is unreliable. The app glitches often, arrival times change suddenly, and estimates are rarely accurate. This has caused me to miss rides more than once.
The vehicles are clean and I appreciate that the service helps connect communities without regular bus routes, but unsafe driving habits (distracted driving, overly rough or hesitant driving, and very loud music) make the experience uncomfortable and sometimes unsafe.
This service could be excellent with improvements to the app’s reliability, more accurate time estimates, and stronger driver standards. I hope Calgary Transit invests in fixing these issues.
The vehicles are clean and I appreciate that the service helps connect communities without regular bus routes, but unsafe driving habits (distracted driving, overly rough or hesitant driving, and very loud music) make the experience uncomfortable and sometimes unsafe.
This service could be excellent with improvements to the app’s reliability, more accurate time estimates, and stronger driver standards. I hope Calgary Transit invests in fixing these issues.
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1 out of 5 stars
Doesnt even let me load in the app, and the set time they give you isnt even accurate they always get there early or late never on time, only some drives are actually good at there jobs, and the app doesnt even let me see the drivers on where they are accurately, bring back the old app
Completely Unreliable!
This app is a total disaster. I’ve been using the app since it was first launched and I can confidently say the rides often doesn’t show up on time, and to make things worse, it constantly lies and says the car has “arrived” when it’s nowhere even close to where I am. I’ve stood around waiting in the dark, checking the GPS that’s provided, and the driver is blocks away — or worse, not moving at all. What kind of service is this? If you actually need to get somewhere on time, don’t rely on this app. You’re better off taking the walking the extra mile and taking the bus — at least it shows up and follows a real schedule. This app is unreliable, misleading, and a complete waste of time. I’ve been late multiple times because the estimated arrival times are completely inaccurate. What’s the point of scheduling or tracking if it can’t stick to it? Super frustrating and unreliable Avoid it at all costs!
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