most unreliable app i’ve ever downloaded
from the bottom of my heart, this is THE most useless app i’ve ever downloaded in my entire life. most of the times it tells you there “are no rides available”. what the hell is the app for then? decoration???
what am i supposed to do when i have work at 5pm and there have been no rides available since 3pm. how does that work? what is the point of this app?
and when there ARE rides, there is zero way to communicate with the driver so it’s extremely difficult to coordinate the pick up spot.
this app is meant to be for those who don’t have transit buses in their area. because without this app you either have to walk an unreasonable distance or uber. this app is supposed to help their users not inconvenience them beyond belief.
not to mention the unreliable pick up times. it’ll tell you the pickup time is in 20 minutes, you check in 10 minutes and it’s become 30 minutes.
this app is a complete waste of storage and whoever’s in charge of fixing it needs to hurry up because it’s been this way for 2 years with genuinely zero change. do better.
what am i supposed to do when i have work at 5pm and there have been no rides available since 3pm. how does that work? what is the point of this app?
and when there ARE rides, there is zero way to communicate with the driver so it’s extremely difficult to coordinate the pick up spot.
this app is meant to be for those who don’t have transit buses in their area. because without this app you either have to walk an unreasonable distance or uber. this app is supposed to help their users not inconvenience them beyond belief.
not to mention the unreliable pick up times. it’ll tell you the pickup time is in 20 minutes, you check in 10 minutes and it’s become 30 minutes.
this app is a complete waste of storage and whoever’s in charge of fixing it needs to hurry up because it’s been this way for 2 years with genuinely zero change. do better.
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it’s ok. does the job sometimes
this app needs a lot of work. for starters the rides are completely out of sync and the pick up times are late. i just ordered a ride and because there’s no way to communicate with the driver, the wrong person got into the car and i was stranded. there needs to be a way to communicate with your driver and this app needs a lot of tweaking.
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Gurjeet D
On GOD this mf saw me walk to the car and cancel in my face
On demand
The service has been very poor lately and something needs to be done. Went from the best service to the worst service ever. Waiting 40minutes for transit is unacceptable
Unreliable Service, Unsafe Driving
I use On Demand Calgary Transit almost daily, and unfortunately the service is unreliable. The app glitches often, arrival times change suddenly, and estimates are rarely accurate. This has caused me to miss rides more than once.
The vehicles are clean and I appreciate that the service helps connect communities without regular bus routes, but unsafe driving habits (distracted driving, overly rough or hesitant driving, and very loud music) make the experience uncomfortable and sometimes unsafe.
This service could be excellent with improvements to the app’s reliability, more accurate time estimates, and stronger driver standards. I hope Calgary Transit invests in fixing these issues.
The vehicles are clean and I appreciate that the service helps connect communities without regular bus routes, but unsafe driving habits (distracted driving, overly rough or hesitant driving, and very loud music) make the experience uncomfortable and sometimes unsafe.
This service could be excellent with improvements to the app’s reliability, more accurate time estimates, and stronger driver standards. I hope Calgary Transit invests in fixing these issues.
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