Fix the glitches
Love that there is an app, but please take a pass at fixing the glitches—when trying to add certain items to the wishlist, you can’t scroll down to select “add to wishlist”. It keeps auto scrolling you to top and you can’t save your selection. So frustrating!
Impossible to log in
My account is through Shop I guess, but the app asks me for a password that I haven’t created. I tried ‘forgot password’ but it redirects me to a browser in the app logged in instead of letting me reset my password, so I guess that’s never going to happen. When I’m checking out, it already has my Shop logged in though, so I can buy things just fine, can’t do anything else really.
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:(
The email link sent went I created my account doesn’t work. It keeps saying my account doesn’t exist; yet I’m getting promotional emails.
Very frustrating app
Signs me out all the time then tells me my password is incorrect and i have to reset it. Wishlist doesn’t function at all. App crashes often and has very slow feedback time. Also, my account is showing no previous orders which i know isnt true.
MANY glitches/bugs
Please fix! So many things like anytime I click on “FAQ, chat with us, returns, wishlist, sizing”, (half the stuff in the app) it redirects me to something that before it loads it says “hey there, looks like ur in the United States, -click here for us site /-click here to shop on UK” but when I click US it doesn’t load and then I tried many times again also tried selecting the UK site option but NEITHER work.
I made a purchase already so waiting for an order that I can’t access ‘contact us’ or any FAQ info; help with anything for shopping or my order.
Please fix adding items to wish list and sizing selection automatically selects petite even tho the other regular size and fit is not sold out, it’s available but every time it automatically checks petite and I made an order before noticing and had to cancel right away. Then immediately went to reorder the same items again with my correct size and the other item that was correct size said sold out! Sooo mad
I made a purchase already so waiting for an order that I can’t access ‘contact us’ or any FAQ info; help with anything for shopping or my order.
Please fix adding items to wish list and sizing selection automatically selects petite even tho the other regular size and fit is not sold out, it’s available but every time it automatically checks petite and I made an order before noticing and had to cancel right away. Then immediately went to reorder the same items again with my correct size and the other item that was correct size said sold out! Sooo mad
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