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Lugg - Moving & Delivery

Lugg - Moving & Delivery

On-demand movers and trucks

46K ratings
439 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • October 16, 2014
  • October 10, 2026

Features

Developer

Lugg
✨Promote your app ✨
Lugg - Moving & Delivery screenshot #1 for iPhone
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Lugg - Moving & Delivery screenshot #5 for iPhone
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Lugg - Moving & Delivery screenshot #8 for iPhone
Lugg - Moving & Delivery screenshot #9 for iPhone
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Reviews summary↘︎
⭐439
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🔄6+ apps
Alternatives↘︎
🎪3 available
Events↘︎
❓5 answered
FAQ↘︎
📦~ in 1 week
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About

Book on-demand movers and trucks for various needs, from residential moves to furniture delivery and junk removal. Get upfront pricing and peace of mind with vetted professionals and a damage protection guarantee.

✓On-demand booking
✓Vetted professional movers
✓Upfront pricing
✓Damage Protection Guarantee
✓Residential moves
✓Furniture delivery
✓Junk removal
Show original description

What users say

Summarized from real user reviews of Lugg. Based on 46K reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 🚀Efficient and quick service
  • 👍Friendly and helpful movers
  • 💡Convenient app-based scheduling
  • 🚚Reliable delivery

Negative things

  • 🕰️Delays and late arrivals
  • 🚚Inadequate equipment and preparation
  • 🔨Damage to customer's belongings
  • 🤖Poor customer service and communication
See all reviews
+1

What's New in Lugg

3.2.23

October 10, 2026

Get a clearer picture of your moving and delivery costs before you book. • See the amount we’ll authorize on your card and when to expect the hold. • View fee explanations directly in your estimate. • Enjoy smoother booking, with fixes for phone verification and opening links in the app. • Get more reliable Live Activity startup when you return to the app. • Enjoy a refreshed app icon, including an updated look for dark mode.

More

Events

Read more about Dark mode is here
Event EndedMajor Update

Dark mode is here

We make moving easy. Now easy on your eyes.

Jul 22, 2026 — Aug 22, 2026

Read More

Read more about Arriving on your lock screen
Event EndedMajor Update

Arriving on your lock screen

Real-time updates, right when you need them.

Apr 23, 2025 — May 24, 2025

Read More

Read more about Refer & earn in the Lugg app
Event EndedMajor Update

Refer & earn in the Lugg app

Try our new referral program and get rewarded!

Apr 14, 2025 — May 15, 2025

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

So easy!

This worked so well, luggers were extremely professional, and right on time. Really glad this exists
I am a dog woofI am a dog woof

Support

Customer service is unresponsive
Poor customer service!!!!!!!!!Poor customer service!!!!!!!!!

For the fb marketplace addict

Furniture always ends up bigger and heavier than expected. Lugg always comes and saves the day
WickgradWickgrad

It’s DoorDash but Pays Worse

I was matched with movers who were not the type of mover I requested and had to drive over an hour without proper compensation. They were great, the app is not. I requested in advance and wasn’t paired with anyone until ONE HOUR before my time. Customer service is just AI which was baffled by every question I asked. Will not use again.
Show more
BillieLiarBillieLiar

Excellent

Using the app made scheduling easy and the updates on timing were great!
JonesWordsJonesWords
See 434 more reviews

Developer apps

Lugger
Lugger

by Lugg

🌟 Lifestyle

(4)

Free
Lugg Mover
Lugg Mover

by Lugg

💼 Business

(2)

Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

App glitches and crashes

Bug

Incorrect or misleading information in the app

Bug
✨

Requested Features

4 requests

Option to request specific truck size

Feature

Improved scheduling and notification system

Feature

Better tracking and updates during the move

Feature

More transparent pricing and billing

Feature

FAQ

What kind of services does this app offer?

This app provides on-demand moving and delivery services. It can be used for residential moves, furniture delivery, picking up items from marketplaces like Facebook Marketplace, moving items to storage, donation drop-offs, junk removal, and small business moves. It also offers labor assistance for heavy lifting.

How does the booking process work?

Booking is done in three easy steps. First, you book your service by setting your pickup and destination, selecting the appropriate vehicle, and choosing your desired arrival time. Second, your booked movers, called Luggers, will arrive to load and secure your items, and you can track their progress in real time. Finally, after unloading, you can rate and tip your Luggers.

What are the pricing and payment options?

The app offers fair pricing with upfront estimates, so there are no surprises. While the app itself is free to download and use for booking, the services rendered will have associated costs based on the type of move, distance, and any additional services required.

Is this app available in my area?

The service proudly serves over 7,500 zip codes across major cities in the United States, including locations like San Francisco, Los Angeles, New York City, Chicago, and many more. You can check for availability in your specific zip code during the booking process.

What if my items are damaged during the move?

The service guarantees peace of mind with vetted Luggers and is backed by a Damage Protection Guarantee. This ensures that your belongings are handled with care and provides a layer of security in case of any unforeseen damage during the move.