App’s critical bug
Booked and checked in my luggage on 12 July for pickup on 17 July. But received an email just after midnight on 14 July telling me the timer had stopped automatically and my storage had ended! Tried to contact someone in the app but only an unhelpful AI was answering my questions! DO NOT USE!
THE BEST!!!
Best experience EVER!!! Thank you!
Pros & Coms
Gentlemen on the shop was great. Super helpful and kind but the street the shop was on was shady, like stepping over crackheads type shady. So ok during day but wouldn’t be doing anything there after dark.
Payment System Doesn’t work
Service is great in theory but the places are very hit or miss in terms of luggage security and the luggage hero payment system is unreliable and half the time doesn’t process payments which is very frustrating
Great, but…
All was fine BUT on arrival the chap looked unsure as to why was was looking into the window so we thought we got the wrong location so on entering we thought he’d direct us as to where to go but then said ‘yes you leave your luggage here’ we then started the app and took the image of ours bags but felt unsure and wary as to whether we had the right place. We trusted and left and thankfully on return our bags were returned.
Basically saying that giving more confidence in that people are in the right place and how it works would have been appreciated or ask people if they know how it works on arrival to save yourself the explanation. Would use again..
Basically saying that giving more confidence in that people are in the right place and how it works would have been appreciated or ask people if they know how it works on arrival to save yourself the explanation. Would use again..
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Great spot to leave your belongings
The owner is nice and ensures that your belongings are well kept. And the business is open until 7pm.
Easy storage in the big apple!
Easy and convenient storage right by our rental. Was able to store most of day after flight while we waited on check in!
AMI IMFORATIQUE
The workers here were absolutely lovely. Great service and they looked after our bags really well. Thankyou!
Fast and easy!
Quick, friendly service- check in was less than a minute, with quick easy instructions. Pick up was just the same! Used only a few hours while visiting the Ststue of Liberty by would definitely recommend and use Shaun!
Response from developer
Hello! Your feedback brightens our day! We're so glad you found the service quick and friendly, and that the check-in and pick-up were seamless. It's fantastic to hear that your visit to the Statue of Liberty was enhanced by our easy process. Thank you for recommending us! We look forward to serving you again in the future!
Amazing service!
The lady at the cafe is so friendly and nice. She kept our bags safely secured!
Storage
Easy! Convienent. Friendly.
Great!!!
The lady opened the door for me 10 minutes after 5pm. She was amazing and extremely nice!!!! Loved it!
BDPressing
Easy to find, very friendly and good service.
Fresh Catch Fish & Chicken
Great service! Friendly and secure. Right near Hard Rock Stadium. Our flight was delayed so we would have missed our event if we had to go to the hotel first. We left our luggage with excellent results
Wonderful experience
Easy drop off of our bags. Very nice people working there, it wasn’t nervous leaving my things at all! Very convenient location and reasonable prices!
Great Service
We left x2 large suitcases for 23 days while we travelled. Great safe service and good value for money.
Gallery cleaners
Wonderful. Owner was
So nice! Made everything super easy!
So nice! Made everything super easy!
Great location
Super close to Station du Nord
Easy Peasy
Since our check-in time was 6:00pm, this Paris LuggageHero location was perfect, just a corner from our B&B. Had the cab driver take us there straight from CDG. Trouble free drop off and since it’s a Bagel house, a quick aperetif before hitting the Louvre. We got around with no baggage…literally
Luggage pickup was quick and smooth as well. Overall highly recommended!!!
Luggage pickup was quick and smooth as well. Overall highly recommended!!!
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Response from developer
It’s fantastic to hear you had such a seamless experience! We're delighted that our location made your transition easy and that you enjoyed a little time at the bagel house before visiting the Louvre. Thank you for sharing your enthusiastic recommendation!
Super-convenient
Every step of the process was quick and easy. This was a safe, secure shop with really friendly staff. ☺️
