It takes to long to load
Help!
Response from developer
Hi! Please reach out to us at contact@hellolulo.com or by tapping the ? icon in the app so we can help. - Sarah
Shopping
Too many app malfunctions
Response from developer
Hi Stacey! Thanks for this feedback - we recently released a new app version that has a number of performance improvements to prevent issues like these. If you're still experiencing issues, please send us an email at contact@hellolulo.com so we can help! - Sarah
Very glitchy
Response from developer
Hello! We're sorry the app has been giving you trouble. We'd love to get this fixed for you. Please send us an email at contact@hellolulo.com so we can help! - Sarah
Not accurate
Response from developer
Thanks for the feedback! Benefits appear once you connect your account for your state's WIC portal. If you've connected, but are still having issues, please let us know at contact@hellolulo.com - we're happy to help troubleshoot.
Doesn’t work
Response from developer
Thank you so much for your patience and for sticking with us! We're really sorry for the disruption in October. New York switched to a new system, which affected our ability to show benefits. Great news - we're back online in New York now! If you need help reconnecting, please reach out to contact@hellolulo.com - Sarah
Used to work
Response from developer
Hello! We're sorry the app has been giving you trouble. We'd love to get this fixed for you. Could you please send us an email at contact@hellolulo.com? Thank you! - Sarah
love this!
Response from developer
Thank you so much for the love! We're glad Lulo is saving you time and making things easier. We're always looking to improve and would love to hear more about your ideas for customization. Feel free to reach out at contact@hellolulo.com. – Sarah
Great app
Response from developer
Thank you for the kind words! We're thrilled to hear the app has been helpful for your WIC shopping, and we really appreciate your patience as we got things sorted. We're always here if you need anything and we're so glad to have you in the Lulo community! – Sarah
Can’t receive email to make account
Response from developer
Hi Savannah, we're sorry for the trouble! We sent you an email to help get this resolved and will follow up to make sure everything's working for you. You can also text us anytime at 718-804-5943. – Sarah
