lululemon User Reviews

lululemon
lululemon
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Customer Experience

Positive experience61.3% of reviews
Neutral5.6% of reviews
Negative experience33.1% of reviews

~ Based on 1,122 written reviews from the US App Store.

What users say

Is lululemon Safe?

lululemon appears safe based on user ratings. AppsHunter Safety Score for lululemon is 98/100.

This assessment is based on 533,933 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 533,933 App Store ratings for lululemon.

Is lululemon Legit?

lululemon appears to be a legitimate app. AppsHunter Legitimacy Score for lululemon is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never lost keychain, black and gold

I love them, never lost keychain. It carries my keys and my pouch keychain and any other cute keychain accessories. I can have on it. It’s pretty I like the black and gold. I like that it’s big and I could carry it. It’s really cute. I love that I have it and I would agree what you buy and never lost keychain.💛🖤 the keychain I have is the black and gold one they have a lot of different colours like blue, purple ivory, pink, red, brown and another black one, but it’s black and silver. The one I bought is black and gold but they have a black and silver one. If you like silver if you like gold, I recommend buying the black and gold keychain that I bought. I bought the Lululemon never lost keychain. The colours are black and gold.💛🖤
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GEC nightmare

I placed an order and immediately noticed I made a mistake in color. I called within 2 minutes and she was lovely and cancelled the order for me. I used a gift card for part of it and she said it will show back in my profile within minutes. It didn’t. I had to call 3 times and still don’t have the gift card, lost my one time only discount and he needed to escalate to a supervisor and now someone is going to call me back and the order won’t be here for my trip on Thursday.
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Suggestions

It would be very nice to earn some type of points system savings for all the money spent. Every $100 you earn $10 or something similar. Get a discount on your birthday like I get from most all companies I shop with.

Customer service

The best Customer service in any store I have learned more from their specialist about their products, love the stores.

My fav

Totally love it!

The best clothes!

If you want to look good, feel good any day of the week. These are the clothes for you.

Glitches

It’s hard to upload pictures of the product page on the website

Product I really love

I been to Korea last month buying here in USA on this product better I mot cheaper 🥰🥃

Glitches constantly

Cannot complete purchase

Love it !

I love the amazing look and material !

new interface

the new interface makes the app less accessible and inconvenient to use. I should not have to click on each and every item to see all colour options. The update that changed the ability to do so has made me use the app and buy things significantly less because it’s no longer easy. fix this please

Shopping

Great

The Gems of Lululemon

Lululemon is such a wonderful company and store to walk into and has just very all around clothes like it is pretty, (easy to work out in) comfortable, just not entirely affordable. I love and support Lululemon and I hope they come out with more affordable options and colors!!!

Service

GREAT

Your AI needs TLC

I ordered the wrong thing and AI was helpless to cancel it although it pointed out that order can be cancelled within 50 minutes. Connected me to an “educator” who I had to educate on the 50 minute rule I just learned about. So all good but you are using AI wrong… or need to hire better engineers :)
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Careless

Wrong item sent

No longer stocks size 18

Not size inclusive

Size-ist Once Again

Lululemon used to be inclusive with larger sizes however they’ve returned to their old ways with not offering plus size options. Very disappointed in the company.

Check out

Issues with address and not accepting the order.

Lack of responibility

Horrible company to deal with. Purchased a $200 gift certificate that was already redeemed prior to my using the card. I retained the original bill of sale and the gift card. The bo bo lemons resolution center did a great investigation resulting in zero $ refund. If you are looking at purchasing anything from these idiots…. Move along and purchase somewhere else.
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