lululemon User Reviews

Customer Experience

Positive experience61.3% of reviews
Neutral5.8% of reviews
Negative experience32.9% of reviews

~ Based on 1,058 written reviews from the US App Store.

What users say

Is lululemon Safe?

lululemon appears safe based on user ratings. AppsHunter Safety Score for lululemon is 98/100.

This assessment is based on 526,743 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 526,743 App Store ratings for lululemon.

Is lululemon Legit?

lululemon appears to be a legitimate app. AppsHunter Legitimacy Score for lululemon is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yoga mat bag

Very good, large, well made yoga bag. Two pockets, sleek and attractive. Great material! Love it

Best store! šŸ˜†

This is the best store there clothes are amazing people there are so nice I definitely recommend lululemon!!

Latest update is garbage

The latest update is the worst thing Lulu had done to their app. It constantly freezes and makes shopping with it not worth it.

Tall length

Can’t find any sweatpants in to length anymore. Why would you discontinue?

good

good

Sizing

Lululemon sizing can seem inconsistent, but with men’s shirts I’ve found that the issue is often that two shirts look almost identical while actually being different styles with different fits. I’ve made that mistake myself. Checking the exact style and fit before comparing sizes makes a big difference.
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New updates are so annoying!

The new updated layout added inconvenient steps. You cannot edit your saved items simply. You get booted to the too of your active cart after editing the color/size or removing something from the list. Also, the product pics/colorway icons are not it. The icons before were not always accurate to the true color of an item, but this is worse
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Hi

Pretty expensive but the taste is great

Once again, they didn’t fully think through an app update

When I click to go to the full page an item from my the ā€œSaved Itemsā€ list in my bag, and then I the hit the back arrow, WHY would it take my back to the main checkout shopping bag and not back to exact place I was at on the saved items list where I clicked on that item. I could’ve been 90 items down on the list, and now I have to go back to Saves Items and scroll all the way down again. I just don’t understand how something so basic could be missed. And that’s just one example of the recurring lack of attention to detail when it comes to Lulu’s app updates. Please for the love of god think through ALL of the functionally, interface, user experience factors, etc. before making updates like this. It’s too sloppy for app developers of a company as huge Lululemon.
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Not user friendly

You are not able to sort/filter, and they only have select styles for certain sizes. Everything is named similarly so it’s hard to find what you want. The app blasts you with a bunch of videos when you log in. No promo code so you have to contact customer service if your discounts aren’t going through.
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Love this Product!

I repeatedly purchase the ā€œAll Yours Tankā€ in fear this product will be discontinued! Amazing quality and fit!

Best thing in the world

It’s the best thing in the world cause it’s Lululemon and I love it

Top Tier App

Love this app! Love the clothes! Love how it keeps track of all my purchases, very organized , as it should be. Thankful lol

Unsealed items,darker color

Received items that were previously opened(unsealed )and the new color,dreamy blue is much darker than the images on the site and one of them was not even in bag,obviously worn (just thrown inside the package with rest if the items) and as its final sale, I am stuck with it!! Lululemon is going downhill.
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Great Gear

I’m new the brand and everything I’ve bought has exceeded ALL expectations. This stuff just works better anything. Pricey? Maybe? Good Value: ALWAYS

Terrible update

I don’t understand why these apps keep ā€œfixingā€ things that aren’t broken. It’s too click intensive now and annoying to search through. Should’ve kept it how it was as there was nothing wrong with it. Buttons are hard to find. Save for later is a separate page and god forbid you want to remove anything. You have to keep going back and forth as it exits out of it every time. So annoying
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Hate the latest update

Show me the swatches of the colors rather than just listing the number of colors.

good app

best app

Golf

Love the new golf clothes, confortable , practical and nice

Terrible brand, terrible customer service, terrible after-sale service

On the same day, I purchased two pairs of the same shorts in different sizes (one Small and one Medium). Unfortunately, both pairs have exactly the same manufacturing issue: the elastic waistband continuously twists and rolls inside the waistband during normal wear. It is uncomfortable, distracting, and significantly affects the fit and overall experience but they didn’t do ANYTHING.
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