Lumera AI User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral2.5% of reviews
Negative experience67.5% of reviews

~ Based on 40 written reviews from the US App Store.

Is Lumera AI Safe?

Lumera AI: Food Video Maker appears safe based on user ratings. AppsHunter Safety Score for Lumera AI is 90/100.

This assessment is based on 797 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.1% of ratings point to a safe experience
2.5% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 797 App Store ratings for Lumera AI.

Is Lumera AI Legit?

Lumera AI: Food Video Maker appears to be a legitimate app. AppsHunter Legitimacy Score for Lumera AI is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very misleading information

I have emailed you guys multiple times regarding giving my refund. You guys charged my card during my free trial. Over $100 so being that you charged it during my free trial. Ahead of the date that I had time to cancel it.
So I was unable to cancel it in time so you guys got away with charging my card over $100… Just do what’s right and please don’t try to say email you guys because I did multiple times and have not heard nor have I received my refund… This is so not cool and is borderline theft
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changed my product and logo

The idea of the app sounds good, but it changed too much so this free trial was basically a waste of time because it stole my credits and did not give me the correct product. Therefore I will not recommend didn’t even give you the option to give you your credit back once you leave the feedback of the inaccurate product generation.
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Great

My first video was truly spectacular. I love this app.

More credits needed

Should be unlimited

Great meal prep video

Great meal prep video very simple to use

Extremely expensive

Very expensive per video

Credits

Paid for monthly and then had to add more money for credits.

Credits

I like the app I’m trying to purchase credits to do more work I can’t find anything to help with that

Response from developer

Hello! Thank you for your review! Lumera subscriptions include a set number of credits each month and are not unlimited. Once you’ve used your available credits, you can: • Purchase additional credits • Upgrade to Pro or Premium for a higher monthly credit allowance • Wait for your credits to refill at the start of your next billing cycle To purchase more credits or upgrade your plan, simply tap the crown icon in the upper-left corner of the app. If you’re having trouble completing a purchase, please let us know and we’ll be happy to assist you.

Can’t spell

Cool but doesn’t spell correctly which makes it moot. Not worth anything. Would not recommend

Free trial is a scam

The trial is not useful when it does allow you generate one veto see the quality before committing not buying it

Owner

Very easy to navigate I was able to set up in minutes pictures came out great

Response from developer

Thank you so much for your support! 🙌 We’re really happy to hear you’re enjoying Lumera. We’ll keep working on improving the app and adding more features to help your business grow 💙

So useful

I’ve been looking for an app to help create promotions for my restaurant, promoting its dishes and events .Perfect!!!!

Response from developer

Thank you so much for your amazing feedback! We’re really happy to hear Lumera is helping you promote your restaurant and its dishes and events 🙌 By the way, have you tried our new menu feature yet? It lets you create a simple online menu and share it with your customers, making it even easier to showcase your dishes and take orders. Would love to hear what you think if you give it a try 😊

Helps boost business

Love it

Response from developer

Thank you so much for your support! 🙌 We’re really happy to hear you’re enjoying Lumera. We’ll keep working on improving the app and adding more features to help your business grow 💙

Don’t work good

This app don’t understand what do you need

Response from developer

Hi, thanks for your feedback 🙏 We’ve fixed the issue in the latest updates. Could you please update the app and try again? We’d really appreciate your feedback after trying the updated version. Thank you for helping us improve Lumera 💙

Muy buena

Hace unos videos increibles

Nice app

Totally recommend

Response from developer

Thanks so much for your support! 🙌 We’re really glad you’re enjoying Lumera AI. If you have any ideas or features you’d love to see, feel free to reach out anytime at feedback@lumera.art — we’d love to hear from you!

Very nice

Love this app

Response from developer

Thank you! 😊 It means a lot to hear that you love the app. We’re always working to make Lumera even better, so if you have any suggestions or feature requests, just email us at feedback@lumera.art!

Junk

You took my money and wont return it on a affirm account loan

Response from developer

We’re sorry for this situation — we understand how frustrating that is. Payments are handled by Apple/third parties, but we’ll do everything we can to help. Please email feedback@lumera.art so we can review your case and guide you through the refund process.

Muy mal

Pérdida de tiempo! No genera los videos nada más hace como si los quiere crear y se queda allí nada más girando el generador por horas y horas

No recommended

Too much to go though to try it. About to delete

Response from developer

Thanks for your feedback — we’re sorry it felt complicated. We’re constantly simplifying the experience. If you have specific suggestions, we’d love to hear them at feedback@lumera.art.