LUX Experience

LUX Experience

by LUX Hospitality LTD

5 ratings
15 reviews

Archived App (Last seen on 11 Apr 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 23, 2017
  • December 24, 2024

Features

LUX Experience screenshot #1 for iPhone
LUX Experience screenshot #2 for iPhone
LUX Experience screenshot #3 for iPhone
LUX Experience screenshot #4 for iPhone
LUX Experience screenshot #5 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app serves as a digital concierge for a luxury resort, allowing guests to tailor their stay, book activities, explore dining options, and access resort maps. It also functions as a digital room key and offers direct messaging with the resort team to enhance the holiday experience.

Digital room key
Pre-arrival check-in
Resort maps
Activity registration
Itinerary planning
Dining orders
Direct messaging
Show original description

What's New in LUX Experience

4.121

December 24, 2024

Bugfixes

User reviews

Good and informative app

Good overview of bars restaurants and activities. Only one minus: I can’t book directly

Absolutely useless

Installed on 3 different devices, two iPhone 14s and an iPad - doesn’t open past the splash page / simply locks up. Useless

Functional

Does what’s required for the time you’re here. If you forward plan then it’s great detail to have prior to traveling

Not very good

It helps with some info, menus, times etc but if you want to book anything don’t bother Just talk to the staff in the old fashioned way.

Doesn’t work

I don’t understand the point of this app. It won’t let me see anything. Try to look at menus it times out. I see no activities.

I tried to “log in” and it won’t except my confirmation number. Seems pointless pre arrival and yet the description makes it sound like you can use it for pre planning. Is that no true? Is it only useful once you are checked in for your stay?
Show more

Developer apps

FAQ

What is LUX Experience?

LUX Experience is a digital concierge app for LUX* Resorts & Hotels. It helps guests tailor their stay, book activities, explore dining, and acts as a digital room key.

Can I use LUX Experience before arriving at the resort?

Yes, you can save time by checking in prior to arrival. The app also allows you to explore resort amenities and plan your stay before you get there.

How does LUX Experience function as a room key?

Once activated, the app can securely act as your digital room key, providing convenient access to your accommodation during your stay.

Does LUX Experience offer dining options?

Yes, the app allows you to select and order beach and in-room dining. You can also review information about the resort's many restaurants and bars.

How often is LUX Experience updated?

The app is updated regularly, with new features expected soon. The latest version is 4.121, last updated on December 24, 2024.

What devices support LUX Experience?

LUX Experience is available for iPhone, iPad, and iPod devices.

Does LUX Experience have ads?

Yes, LUX Experience contains advertisements.

What is the user rating for LUX Experience?

LUX Experience has a rating of 1.8 stars from 5 ratings.