Lynk User Reviews

Customer Experience

Positive experience42.7% of reviews
Neutral3.9% of reviews
Negative experience53.4% of reviews

~ Based on 103 written reviews from the US App Store.

What users say

Is Lynk Safe?

Lynk - Digital Payments appears safe based on user ratings. AppsHunter Safety Score for Lynk is 92/100.

This assessment is based on 1,710 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
3.1% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 1,710 App Store ratings for Lynk.

Is Lynk Legit?

Lynk - Digital Payments appears to be a legitimate app. AppsHunter Legitimacy Score for Lynk is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lynk app

Fast, reliable and easy to navigate

Thumbs down

Too many outages

Speed & Loading Time

The speed and the loading time used to be faster before they implemented a card options , this is really useful app, please fix or rectify receiving bandwidth or internet speeds faster , and also animations are a bit glitchy…

Please create a delete button for old cards added for cashing in or out

Response from developer

Hey qjayjr, thank you for sharing your experience with us. Good news, we actually do have a button for removing old cards! If you tap on the User profile icon (top-lefthand corner of homescreen) then tap on the Banks and cards then tap on the card, then you can tap Remove. While we're limited in terms of what we can do to help your bandwidth issues (check with your service provider), we're looking to see how we can improve the speed of our services and the smoothness of our animations for you and the rest of the lynkies. Let's keep the Lynk!

Best app in the world

Everybody download dis app

Convenient

Lynk is so convenient, useful and easy to use.

Potential noted but very inconsistent

This app could be such a game changer in Jamaica but the marketing and education have been severely lacking. Additionally, the services provided are soooooo inconsistent the app’s purpose of convenience quickly becomes defeated. When they work they really help bridge the gap for accessibility to simpler financial services but I am constantly getting an error message stating “Sorry something went wrong” whenever I try to do the most basic task which the app boasts to provide easier alternatives for in the first place. Being affiliated with NCB, the poor experience here is disappointing but not surprising. Get it together!
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Response from developer

Hey akirrec, we are so sorry about the inconsistent experience you've had with our app. We are working hard behind the scenes to improve these things for you and hope you'll give us a chance to make your future experiences truly great!

Lack of customer service

I tried withdrawing money on 01/29/26 and I didn’t get the cash from the Abm I have been reaching out since in regards to resolving the matter and I’m left in the dark with no response I heard from them about a week ago stating I should give them some time it has been over 10 business days and I’m still waiting I didn’t get my money back to my account and I’m stilll waiting for a response
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Please improve

Great app but I think a physical card would be great as well

Greatt

Best app✌🏾

??

I try to upgrade to tire 2 but it keeps on failing Why????

Having issue getting new version

I have an iPhone 13 and I was told to update from old version I’ve tried but no result so I’m wondering if I delete the old version to download the new version if all my info will be lost and I will ofto sign up all over again ? Any one to relate ?

Response from developer

Hi 1brightgal, we are happy to report that the update issue has been resolved once and for all! We sincerely apologise for any inconvenience caused. We assure you that you won't lose any of your information after updating! You should be good to log in without any problems and enjoy all the convenience Lynk has to offer. If you ever experience issues, please don't hesitate to reach us at help@lynk.us. Keep the Lynk!

Please to create a delete button for certain transactions.

Really good & reliable app.
But please to create a delete button so that we can clear/ clean up some unnecessary transactions.
Eg. credit top up
Etc…

Response from developer

Hi, we're glad to hear you love the app and we've noted your request.. Help us spread the love by telling your friends and family about us! Let's keep the Lynk!

Disappointed

Lynks as been out from 2021 or 2022 and everyday has been a hassle with multiple problems among its not reliable,everyday having a issue of cant moving money and then they expect us to be patient with them. Its a utter disgrace.

Bad setup

I can’t setup I even deleted and reinstalled

CARD

It’s the best thing NCB ever came with I think they need a card now because not all the time I will have internet to do a withdrawal and also raise the limit .

Response from developer

Hi 1Siva.Siv Thanks for the positive feedback! We appreciate it and happen to agree with you! Stay tuned because who knows...Your patience may be rewarded. In the mean time make sure you spread the word about how great we are! Keep the Lynk :)

Very Slow

Does not work, when it does work, the app takes long to process transactions

Never disappoint

Never disappoint!

Convenience

Lynx offers Convenience and peace of mind

Good app

I love this app, everyone in Jamaica should use this app. All payments made easy. Transfers almost within the second.

Response from developer

Hey there, we're glad to hear you love the app. Help us spread the love by telling your friends and family about us! Let's keep the Lynk!

ABM Cashout always fails.

Every single time I try an ABM cashout, the app deducts the money but the ATM dispenses no money at all.