App improvement deserves more attention
After a month of use, the app stopped showing me anything at all. No Home Screen, search results, or route ETAS anymore; just an Error message for everything. When it worked though, it was so helpful.
Wish more funding and urgency went towards the improvement of streamlined public transit here.
Wish more funding and urgency went towards the improvement of streamlined public transit here.
Not working
This app use to be so convenient and for that past 2 weeks it has not work it don’t show any location of the buses nothing. Sometimes I’m too early or too late to the bus cause I depended on this app so much and now it’s just trash.
No Routes AT ALL
Ever since yesterday and the day before, the app will say ‘No routes available for this service’ when I open the map. And the Routes option has No Routes Found. I can’t use this anymore. I have no clue if the bus came earlier and I just missed it or if it’s late. One bus wasn’t even running as it always had been yesterday and I had no way of seeing/knowing and had to Uber home after waiting for over 50 minutes.
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Needs a lot of work
It’s buggy, crashes constantly, but it still gets the job done — when it works at all. For the past month no routes show up at all and so the app is completely useless at this point.
needs MAJOR work
bus times are never accurate. will be waiting 1+ hours for a bus it says is coming in 5 minutes. customer service NEVER responds. feels like the feedback tab is just an electronic paper shredder. don’t think folks even look at the feedbacks. bus drivers suggest the app and then get mad when asked if they know why it isn’t accurate. good idea just executed SO poorly and only getting worse. if you’re disabled/have chronic pain be prepared to wait MUCH longer than the app tells you.
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