Magic Guide User Reviews

Customer Experience

Positive experience58.9% of reviews
Neutral4.2% of reviews
Negative experience36.8% of reviews

~ Based on 95 written reviews from the US App Store.

What users say

Is Magic Guide Safe?

Magic Guide: Universal Orlando appears safe based on user ratings. AppsHunter Safety Score for Magic Guide is 94/100.

This assessment is based on 1,755 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.5% of ratings point to a safe experience
2.6% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 1,755 App Store ratings for Magic Guide.

Is Magic Guide Legit?

Magic Guide: Universal Orlando appears to be a legitimate app. AppsHunter Legitimacy Score for Magic Guide is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No pagar

Pagar por algo que debe de ser gratis? Qué descaro !

Great with Universal’s App

Used the free version. Super easy to favorite what you actually want to see and show just them (with wait times and showtimes) on one screen. Kept Universal’s app on the interactive map and just flipped between them as needed.

Gps please

It was not as helpful as it could be. No search or gps helping with finding destinations

RIP off

Said free upgrade then wanted to charge me for it 🫤

Great Function - one critical function missing

I really love this app! It’s far more convenient for simple information than the Official app for the park.

The only thing I wonder is why this is not available as a complication from the watch screen it would be so easy to tap on an icon on the watch screen to open the app and get the information you need. Would that be a difficult capability to add?
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App works mostly as advertised

App does what is should except for family sharing as described when purchased. Our family sharing does work as my wife and I share purchases maxed by the other. This does not. Customer support says read the previously sent complete guide. The complete guide doesn’t resolve the problem. Single user works pretty well. Family sharing does not. Would rather have my money back.
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Won’t show restrooms without upgrade!

Ridiculous!

Does this app really work?

I paid to get this and I feel like it doesn’t really give the most up to date info. I wish I had kept my money.

Upgraded for up to date wait times

Upgraded for the up to the minute wait times, yet now just showing closed and not giving any wait times. I even submitted an accurate wait time, it thanked me, still didn’t update.

Will improve rating if fixed.

Thought this wasn’t an official app

It’s not. All the ads! 🤦‍♂️

Must have when visiting parks!

Great tool that provides everything from wait times to interactive maps. Very helpful

AMAZING

This app really helped us a lot in the park

Do not download unless you are willing to pay!

The app is free but you have to pay to see the times, do not download!

Wrong Time information/ wrong open or close information!!!!!!!

The least the park should do is give us the right information!!!!! Example today is 6/14/2019 09:50 am, and the new ride( Hagrid’s magical creatures motor bike adventure) is closed and the app shows the ride open!!!! Really that’s false information!! That’s not a good way to treat your customers. I do not like that!!!
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Magic Guide: Universal Orlando

I love this app and made the additional purchase for the extras. My only complaint is updating the app. There are several things which need correcting because of something closing, restaurants adding food to their menu, or changing prices. I like this layout better than the official Universal App. Easier to look at and see the food locations and menus. I do use this for meal planning so it would be great if it was up to date. Thank you!
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Doesn’t really work

Apple Watch app does not work, don’t waste your money in this app.

Apple Watch not working

So annoyed I paid for the Apple Watch upgrade and it doesn’t work on there. It was working a couple days ago. Please fix ASAP. I’ve tried restarting phone and watch with no luck.

1/10

The only thing worth while is the map. The wait times are completely off and the menu items for the food places are completely wrong and out of date.

Best Ever

I couldn't have done Universal without it! Showed me exactly where I was and how to get to where I wanted. The food button with all the menus, I mean the best! GET THIS APP it will be the best trip! Oh and the wait times too,

Great app but where’s Volcano Bay

I love this app, it’s so good but needs updating to include Volcano Bay which has been open for a year this summer, that’s the only reason I haven’t given it 5 stars