Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.
What We Love
- 👍 Easy to use and navigate
- 👍 Great for finding doctors and facilities
- 👍 Useful for virtual appointments
- 👍 Good for accessing medical records
- 👍 Helpful for navigating hospitals
- 👍 Prompt updates
- 👍 Can pay bills on phone
- 👍 E-check-in functionality
- 👍 Get notifications for results
Room to Improve
- 🐛 App frequently doesn't work
- 🐛 Requires constant deletion and reinstallation
- 🐛 Blames users for issues
- 🐛 App is unusable with alerts
- 🐛 Frozen at 'more features!' screen
- 🐛 Not backward compatible with older iPhones
- 🐛 Requires OS 18 for upgrade, but iPad is iOS 17
- 🐛 App crashes with Voiceover
- 🐛 App doesn't open
- 🐛 App crashes and shuts down
- 🐛 White screen then closes after update
- 🐛 Cannot access patient portal info
- 🐛 Difficult to find specific services (e.g., physical therapy)
- 🐛 Cannot save password
- 🐛 Does not interface with Apple Pay
- 🐛 Cannot send ECG results as PDF
- 🐛 Virtual visits give error messages and log out
- 🐛 Technical support unresponsive
- 🐛 No filters for finding primary care physicians
- 🐛 No way to find doctor in specific zip code
- 🐛 Extra fees not clearly advertised
- 🐛 Multiple logins required for different functions
- 🐛 Cannot view child's medical records
- 🐛 'Send message to doctor' function doesn't work
- 🐛 Buttons not aligned on touchscreen
- 🐛 Virtual appointments don't load
- 🐛 Website not working for bill payment
- 🐛 Cannot scroll down to register
- 🐛 App does not rotate
- 🐛 Frozen multiple times
- 🐛 Confusing navigation
- 🐛 Bill pay does not work
- 🐛 Not helpful for post-discharge care
- 🐛 Cannot find physicians from other hospitals
- 🐛 Login errors (password can't be empty)
- 🐛 Requires password reset assistance frequently
- 🐛 Buggy and broken after redesign
- 🐛 Server errors
- 🐛 Unable to pay bills
- 🐛 Last name field bug during intake
