Won’t let me clock out
Every time I try to clock out of a shift where I need to input documentation, it says the timesheet is failed and I can’t clock out if a shift is less than a minute. I have to go around the app to a different place to clock out. On top of that, any documentation I put in during my sessions are not saved so now I can only document at the end. This is extremely frustrating and affecting my ability to stay EVV compliant.
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I hate it
I get there are people scamming system so now Mains’l wants to know if we are with the client but something about that still doesn’t feel right. It’s really unsettling and just annoying that when I use PTO it still has my location. That isn’t your business where I am off the clock.
Can’t log in
Seems there would be an easy way to fix the problem without getting help from agency especially on a Holiday!!!
Issues
I’ve been using the new app for a few months. But now it’s bugging out. When a time card is deleted, it’s still showing as needing approval. Then when you have reached your weekly limit, it shows that you have not earned your hours. Can’t update it any more that what I have.
New version 3.0
I gave tried several days to get the new app 3.0 and am unable to get to the new version
Response from developer
Hi there Karen, This new app should be available to you now. Please let your agency contact or case manager know if you are still having issues and we will work with them on a resolution. Thanks!
