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MakeSpace ®

MakeSpace ®

Your Closet in the Cloud

1.5K ratings
50 reviews
🌟 Lifestyle
📊 Productivity

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 21, 2015
  • January 22, 2022

Features

Developer

MakeSpace Inc.
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❓5 answered
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About

This service offers a modern approach to storage, handling the pickup, transport, and safekeeping of your belongings. Manage your items and schedule services entirely through a mobile app, eliminating the need for traditional self-storage units.

✓Schedule pickups and deliveries via app
✓View and manage stored items
✓Live map tracking of service teams
✓Photo catalog of stored items
✓ARKit for item measurement
✓Tip service teams
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What users say

Summarized from real user reviews of MakeSpace ®. Based on 1.5K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 🤩Excellent service and professionalism
  • 👍Convenient and easy to use
  • 🚀Efficient and quick pickup/delivery
  • 🧑‍💻Great customer service

Negative things

  • 🐛Buggy and unreliable app
  • 🤯Lost or damaged items
  • 💰Unexpected charges and fees
  • 🤔Poor communication and lack of transparency
See all reviews

What's New in MakeSpace ®

3.11.9

January 22, 2022

- A fix for updating an item's description within the app.

User reviews

Most RecentHighest RatedLowest Rated

Stay far away from this company.

Do not use this company. If I could give it zero stars I would. All our stuff was essentially held hostage for a month after we requested it back. Half of it was damaged or completely broken. Customer service is a nightmare. They care more about new clients than existing ones. Be ware - they even try to get you to agree contractually to NOT leave any bad reviews online. That should tell you enough.

Stay far. Far. Away.
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MikeLind650MikeLind650

makespace lost me hundreds of $$

I signed up for makespace when moving out of my apartment last minute during the pandemic. Because the service is so limited (only can retrieve items from the city they're stored, no shipping), I had to make a separate trip to retrieve my items and move them into a more permanent storage unit. When I went to review the items at a later date, i found that makespace had lost my casper mattress and damaged a bunch of my furniture - despite saying all the boxes were accounted for when they dropped it off. since i moved the boxes from one location to another, they were extremely unhelpful and refused to help me at all regarding the items they lost and damaged. i'm so disappointed with the lack of professionalism and would never recommend this service to anyone.
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SCY0910SCY0910

Major oversight with this app

If you created an account via Facebook on their website there is not option to log in with Facebook on the app. Because I signed up through Facebook I am not able to log in with just my email. Have to resort to using the mobile browser instead.
dhakahdjskshdhakahdjsksh

App is broken and unusable.

There is no way to confirm the pickup on the final checkout page. I’ve tried to set it 4 times now, starting freshly each time, and it’s the same issue every time. I’ve attempted to use their website instead but for some reason the website appointment pricing is almost 7x what it is in the app. I’ll be choosing one of Makespace’s competitors instead.
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Wackabee12Wackabee12

Amazing drop off!

Victor and James we’re wonderful. Got here in time and unloaded in a second. Both were so nice and helpful. Overall really happy with my experience with MakeSpace!!
danielu$&@$1danielu$&@$1
See 45 more reviews

User experience

🐞

Reported Bugs

3 issues

Login issues and app crashes

Bug

Incorrect pricing and scheduling information

Bug

Inability to confirm pickup/delivery details

Bug
✨

Requested Features

3 requests

Improved app stability and user experience

Feature

Better tracking and accountability for stored items

Feature

More flexible and transparent pricing options

Feature

FAQ

What does MakeSpace do?

MakeSpace provides a full-service storage solution where they pick up your items, transport them to their secure facility, and store them for you. You can then schedule deliveries back to your location whenever you need your belongings.

How do I manage my stored items?

You can easily manage all your stored items and appointments through the app's 'My Stuff' section. The app also maintains a complete photo catalog of everything you've stored, which you can view at any time.

Is MakeSpace free to use?

The MakeSpace app itself is free to download and use for managing your storage. The cost is associated with the storage service itself, which is billed separately based on the volume of items stored.

What areas does MakeSpace serve?

MakeSpace currently offers its services in major metropolitan areas including New York City, Chicago, Los Angeles, and Washington D.C. Check their website or app for the most up-to-date service area information.

Can I see where the pickup team is?

Yes, the app features a live map that allows you to track the progress of your MakeSpace team when they are en route to your location for pickups or deliveries.