Blueground

Blueground

Manage your stay

4.1K ratings
153 reviews
Free

Details

  • Released
  • Updated
  • December 13, 2016
  • July 14, 2026

Features

Blueground screenshot #1 for iPhone
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Blueground screenshot #7 for iPhone
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About

This app simplifies your stay in a furnished apartment, providing all essential information and services. Manage requests, access apartment details, and connect with support for a seamless living experience.

Apartment details and access instructions
Neighborhood information and directions
Request maintenance and services
Schedule apartment cleanings
In-app messaging with support team
Manage booking details
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What users say

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+1

What's New in Blueground

2.75.6

July 14, 2026

You can now request early termination through the app.

User reviews

no support after lock out

doors are secured with electronic door lock. my lock died. called support and they said the would follow up over email. essentially locked out without recourse

The app actually feels really good and is useful

I can’t remember the last time I wrote an App Store review, but I’m writing one for this app because it actually just feels really good to use like it’s not junk. Everything is really well made and it just kind of works and has all the information you need and yeah pretty great whoever developed it should get a raise honestly
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Bugs galore; no effort by Blueground

Day 5. Hundred+ bugs all over the bedroom. No effort by Blueground to help

Exceptional

The process from applying through moving in was extremely quick, and the communication throughout has been perfect!

Stay in East Boston

Great experience so far. The housing was clean, comfortable, and exactly as described. The move-in process was seamless, and the team was responsive and helpful throughout. I also appreciated how smoothly they handled my housing transition. Overall, a very positive experience.

User experience

🐞

Reported Bugs

2 issues

App login and functionality issues

Bug

Unreliable Wi-Fi and smart home features

Bug

Requested Features

3 requests

Improved maintenance request handling

Feature

Better communication and updates from the company

Feature

Transparent pricing and fee structure

Feature

FAQ

What does the Blueground app do?

The app serves as your digital guide to your furnished apartment. It provides essential information like Wi-Fi passwords, building amenities, and neighborhood advice. You can also use it to make service requests, schedule cleanings, and communicate with the support team.

How do I access the app after booking?

After booking your apartment with Blueground, you can access the app using the same email address you used for your reservation. Once logged in, you'll have access to all the features designed to make your stay convenient.

What kind of requests can I make through the app?

You can make various requests through the app, including reporting maintenance issues that need attention or scheduling apartment cleanings. The app will notify you of any updates on your requests.

Is the app free to use?

Yes, the app is free to use for Blueground guests. It is designed to enhance your living experience by putting all critical apartment information and services at your fingertips.

What information will I find about my new neighborhood?

The app provides neighborhood advice, maps, and directions for walking, driving, and public transit. This information helps you plan your commute and explore your new surroundings from day one.