Mallorcab User Reviews

Top reviews

Worst taxi service

The local area only supports this service so you have to use it if you want a taxi! We waited over 45 minutes to finally go 1 in the queue only to have the app set us back to 13 again! Waiting in the baking hart with a tired over heated 3 year old! Not impressed

Super 👍👍👍👍👍

Bin eigentlich kein Freund von App‘s aber die App ist wirklich super, hat immer super geklappt und länger als 10 Minuten mussten wir nie warten. Also absolut empfehlenswert 👍

Terrible

Booked a cab and waited for an hour, only for it to be cancelled as we got to the first position. Absolute terrible

Useless

Couldn’t find me a cab. Absolutely useless. A lot of work to be done by the team on this app, or it’s a lost cause unfortunately!

Top Stars

All of your drivers are amazing - great app and got us safely to our apartments that were further than we anticipated from centre! Thank you

Absolute disgrace of an app

Driver cancelled and then my account gets disabled? Not cool. Total amateur application, with nonexistent service. Do better.

Lost my flight

I reserved a 7:50 taxi to the airport and it was successfully reserved but it never arrived! Contacted their customer service never replied even though I told them it was urgent. Had to wait 30min for another taxi and lost my flight. Please avoid using this app is a waste of time and gives unnecessary headaches
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Get this App!

If you are needing rides on the island, this is the app to have!

Could not use

It worked okey till the last step. I selected destination on the map, it showed the correct route, but then it said “can’t go there”, select custom destination, with no way to do so.

Terrible app.

Basically pointless app. Even during the least busy time of day good luck getting a taxi.

Next to useless for booking a taxi on the street

The problem is the local taxi regulations rather than the app itself. The regs won't let you book a cab if you're near a taxi rank even if that rank doesn't have any cabs on it and won't have for a long time. However, as a user I found it to be unusable for booking a cab on the street. The solution seems to be to go to a nearby hotel and ask them to call a cab. I feel sorry for the app owners who have to comply with regs from a very different era
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Response from developer

Hi Tory, Thank you for your feedback. Mallorcab operates in accordance with local taxi regulations and, in some areas, booking restrictions may apply when a passenger is located very close to an official taxi rank. These measures are intended to support the operation of licensed taxi services and local regulations. We understand that this was frustrating in your situation and appreciate you taking the time to share your experience. Since the version mentioned in your review, we have continued improving the booking process and passenger guidance within the app. We hope you'll consider giving Mallorcab another try during your next visit to Mallorca. — The Mallorcab Team

Cancelled trip for no reason

Was waiting for an hour in queue, and the trip just ‘expired’ and made us rejoin the queue so it’s ruined our plans for the day and cost us more money while bringing abroad.

Poorly Made App

I could not even get past the booking screen. Due to a poorly coded airport pickup screen, the app wouldn’t recognize my flight info and required an arrival time but did not provide the space to enter one. Really bad.

Response from developer

Hi, Thank you for your feedback. We're sorry to hear that you were unable to complete your airport booking. Airport transfers require additional flight information so that local taxi drivers can coordinate pickups correctly. We understand that the booking process was not clear in your case and appreciate you bringing this to our attention. Since the version mentioned in your review, we have continued improving the airport booking experience to make it simpler and more intuitive for travellers. We hope you'll consider giving Mallorcab another try on your next visit to Mallorca. — The Mallorcab Team

Zero stars !

Waited 2 hours this morning then booking cancelled and we missed our trip! Absolutely furious! Every trip we have taken has cost more than quoted too ! Shocking

Nicht zu empfehlen

Die App oder, die die dahinterstecken, sind total unzuverlässig. Eine Bestellung eines Taxis drei Stunden vorher hat nicht funktioniert. Sekt sehr nervig, wenn man ein Taxi benÜtigt und bestellt hat.

Response from developer

Hi, We're sorry to hear about your experience. Mallorcab connects passengers with local licensed taxi fleets across Mallorca. While advance bookings are usually fulfilled successfully, taxi availability can occasionally be affected by operational circumstances beyond the app itself. We understand how frustrating it is when a booking does not proceed as expected, especially when arranged in advance. We continue working closely with our partner taxi fleets to improve service reliability and availability. Thank you for your feedback. — The Mallorcab Team

Très pratique !

Simple Ă  utiliser, chauffeurs sympathiques avec lesquels on peut discuter !

Perfecto

Gracias por la nueva aplicaciĂłn. ÂĄEs realmente una mejora muy buena!

App is very confusing..

1st time booker. Once I’d ordered my cab it was unclear whether the driver was actually on his way. It said trip completed / leave a review before the cab had even arrived which was very stressful. I made alternate arrangements as it was unclear whether my booking was actually ongoing. Wouldn’t recommend
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😄

Aucun souci avec cette application !

Holidays

App is fantastic, drivers come within minutes, not had a problem on our stay around alcudia, would definitely recommend and use again when on the island