Unable to load app
Dear Author,
I cannot reach you through the support link so must use this method.
I am one of your happy customers up to my transfer to iPhone 17 Pro using iOS 26.3. Now I cannot load your app either from my iTunes account or your page. There is no error message. I have done shutdown and restarted and cleared my caches. Since the app is not on the phone I can’t erase it and reload. This has happened to at least 22 other applications from a variety of authors. There was some change in iOS 26.3 that is interfering with loading. Would you please create an update to fix it so I can use your app again?
Best Wishes, Eve
I cannot reach you through the support link so must use this method.
I am one of your happy customers up to my transfer to iPhone 17 Pro using iOS 26.3. Now I cannot load your app either from my iTunes account or your page. There is no error message. I have done shutdown and restarted and cleared my caches. Since the app is not on the phone I can’t erase it and reload. This has happened to at least 22 other applications from a variety of authors. There was some change in iOS 26.3 that is interfering with loading. Would you please create an update to fix it so I can use your app again?
Best Wishes, Eve
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