App doesn’t work on iPhone
Just had the fan light fitting installed, works fine with the remote, but despite trying many, many times, the app on my iPhone doesn’t find the fitting to connect by Bluetooth to use the app. It seems from the last review a year ago that this is a known problem. A pity as the app features look nice. Back to basics and using the remote only.
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This App doesn’t work
I have never been able to connect my iPhone X or iPhone 13 Pro to my LED Light / Fan. I am currently on IOS 15.5 and my iPhone cannot found the device. It keeps asking me to “reset”. I try this every few weeks in the hope I have been doing something wrong, but seeing how many other people have the same issue I realise there must be a general issue with either the App or the connection from the device.
Please please fix this issue.
Please please fix this issue.
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How to connect
You must turn it off at the wall (kill the power supply) and then switch it back on to find the light. Once the light flashes 3 times you then have to tap the back icon. To change the name of the light you need to go into the Setup menu.
Fan and light
Brought this in Spain it works great really pleased be good if it could link to Alexa
Doesn’t work on iOS13
Previously worked but now doesn’t with iOS 13. I am really frustrated that one of the features which we bought the fan on is no longer available.
PLEASE update this app so that it is compatible and works again
PLEASE update this app so that it is compatible and works again
Doesn’t work at all
It worked a while with my iPhone 6s but stopped working soon. Now cannot even find the device with my new iPhone XR. Can someone fix it?
Good
Works fine, good job
Can’t connect
I’ve tried many times to get my iPhone 7 to connect to our fan/light but it just won’t discover it. It mentions to unplug the device for 5 seconds but it’s a ceiling mounted fixture so it’s simply not possible, seems odd. Would be really helpful if an update can be released so it’ll work. I’ve got the latest version (3.00.18).
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Still broken in iOS 13
Simply doesn’t work still
Will not connect to my phone
Had 2 up dates and still will not connect to my phone
I have a iPhone 7 +
If you from customer care please email me
Lee_sweeting@ sky.com
I have a iPhone 7 +
If you from customer care please email me
Lee_sweeting@ sky.com
