Manulife HK & Macau User Reviews

Manulife HK & Macau
Manulife HK & Macau
Manulife (International) Limited

Customer Experience

Positive experience42.9% of reviews
Neutral3.6% of reviews
Negative experience53.6% of reviews

~ Based on 56 written reviews from the US App Store.

Is Manulife HK & Macau Safe?

Manulife HK & Macau appears safe based on user ratings. AppsHunter Safety Score for Manulife HK & Macau is 90/100.

This assessment is based on 223 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
4.0% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 223 App Store ratings for Manulife HK & Macau.

Is Manulife HK & Macau Legit?

Manulife HK & Macau appears to be a legitimate app. AppsHunter Legitimacy Score for Manulife HK & Macau is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bonus Coupon for MPF

perfect idea

Always fail to login

It always fails to login after biometric identification - has to wait forever or retry

Trusted

More than a decade

Good apps

Nice and faster view

It’s very slow and useless.

Slow and useless

Mr

App just keeps circling after I login. Tried restarting the phone several times. Not working since yesterday, is there any maintenance going on

Poor app

Poor app, very slow and required quite a long time to load the screen. Unbelievable

Change of website access

How come No advance notification to customers regarding the subject?

按下什麼按鈕都一樣,反應慢,

Stuck on update

New version needed but stuck on download, server not responding, and now I cannot check my insurance

Chris Wong

When first setting up the app, I need to create a new password manually and cannot use the secure password generated by Apple password manager before.

Fantastic

Fantastic & easy to use .

Interface is bad bad bad

For iPad and iPhone, but can’t do landscape mode? A lot of the problems with the website are still prevalent in the app version. Not user friendly at all

Appreiciation

Most user friendly mobile app HK

Excellent app

Other HK insurers and banks should take note. This is a nicely designed and well thought out app. It’s a low bar to set but basic admin tasks like password reset, updating contact details etc, work seamlessly and easily.

欠清晰

欠清晰, 唔friendly

Request for Improved Updates on Contribution List and Funding Changes

I am writing to address a concern regarding the irregular updates to the contribution list and lack of notification to clients when changes are made to the contribution funding.

I have noticed that the contribution list, which I rely on for accurate information, is not consistently updated. This irregularity has made it challenging for me to stay informed about the latest contributions and their respective funding statuses. As a result, I am finding it necessary to manually check the application on a daily basis to ensure I have the most up-to-date information.

Furthermore, in instances where changes are made to the contribution funding, there seems to be a lack of communication with the clients. It is crucial for our clients to be promptly informed when such changes occur, as it impacts their expectations and financial planning. I believe that providing timely advice and notice to our clients is not only a professional responsibility but also essential for maintaining their trust and satisfaction.

To address these issues, I kindly request the following:

Regular Updates: I would greatly appreciate it if the contribution list could be updated consistently and in a timely manner. Having a reliable and up-to-date list would significantly assist me in managing my workflow efficiently.
Client Notification: When changes are made to the contribution funding, I kindly request that appropriate measures be taken to notify the affected clients promptly. This could be done through email notifications or any other preferred communication channels established with our clients.
Show more

MPF Service

The apps is user friendly and the information is very useful for my retirement planning.

User friendly app

Easy to use, simple and clear interface

Statement

Cannot view the statement when click it. Bad service