The worst
It’s a great app. It just needs to be fixed. You spell Simmons branch terrace wrong. It’s not Simmons branch Trail. It’s Simmons branch Terrace. Please fix it. and I was just looking around and I saw that please respond. Edit: could you add geocaching so if you wanted to find a geocache, you can, that would be fun and make it an update and add little trees to the default setting.2 edit: this time I saw you didn’t put apartments there so I was looking around in Richmond and I saw across from good Shepherd‘s Baptist Church,I searched that up and instead of being apartments it was like this sort of weird house. Please change it to apartments. I know you wanna be old-fashioned and all but you’re not gonna get anywhere near twin towers but some things you just have to keep in the present like the apartments. You gotta change those you gotta review your map. You gotta fix things that are incorrect and you gotta fix Simmons branch trail. It’s supposed to be Simmons branch Terrace not Trail. wow you messed up my church. I’m gonna delete. Why do you have to be old-fashioned? You can have Lake Ontario and Gulf of Mexico just one thing can you fix stuff to be the present? It’s bugging me that the apartment is wrong. It’s bugging me. That you spelled Simmons breast Terrace wrong and that you messed up my church. It does not look like that I’m gonna delete.
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Response from developer
Hi there! Thanks for taking the time to share your feedback with us! We'd love to look into updating and fixing these locations right away. Could you please send an email to appfeedback@mapquest.zendesk.com with the specific details and addresses (including city, state, and zip code) for the locations you mentioned? Sharing the exact details for Simmons Branch, the church, and the apartments will allow our team to investigate on our end and make the necessary edits to the map. Thank you for helping us make MapQuest more accurate!
Very friendly ui ux
Honestly very user friendly - can’t remember the last time I saved addresses in my map app mainly because it wasn’t obvious. Good job guys.
Disappointed
I was excited at first and really wanted to give this app a chance. It fun that you can choose a character and all. But the directions are highly inaccurate. It’s led me to the wrong location almost 50% of the time. Usually, it makes me miss a turn just a block away from where I need to go. But the last straw was a restaurant that was over 15 miles off.
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Awesome
They saw my gripes in my prior review and actually addressed the problem. Amazing. I’ll be continuing to use this for as much as I can since they haven’t renamed Lake Ontario nor the Gulf of Mexico.
Getting better
I remember when this was the only option to navigate around, it’s getting better so keep it up guys, love the app
Really great until today's update
This has been a great app, especially given what it is!!! The problem is... after a recent update, it has started to struggle with geolocation and has run me into big block long squares instead of suggesting u turns. These cost me 5-8 minutes apiece which is a problem. It also makes travel rushed and disorganized. Hoping it's just a fluke.
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Needs work
For quality of directions and estimate travel time it’s fine, but I do have some issues,
1. Can’t get alternate routes once my trip has started without ending my trip and starting over. C’mon, this should be basic functionality
2. Can’t save an address with a name and put it in a collection, I can only save an address without a name. I want to keep things organized because I have too many addresses. Kind hard to remember what a particular address in my collection is without this.
3. If I do have a saved address with a name; typing the name into the search doesn’t return the address I want (just appears to be businesses).
Happy to try an OG map app again after all these years. Hate to see people go back to google when things blow over just because the functionality here is lacking.
1. Can’t get alternate routes once my trip has started without ending my trip and starting over. C’mon, this should be basic functionality
2. Can’t save an address with a name and put it in a collection, I can only save an address without a name. I want to keep things organized because I have too many addresses. Kind hard to remember what a particular address in my collection is without this.
3. If I do have a saved address with a name; typing the name into the search doesn’t return the address I want (just appears to be businesses).
Happy to try an OG map app again after all these years. Hate to see people go back to google when things blow over just because the functionality here is lacking.
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Needs Better Accuracy
I wanted to love Mapquest, I really did. I switched from Google Maps after the Lake Ontario debacle and was excited to support Mapquest. But twice now it has led me astray with the promise of a shorter trip time, only to find huge traffic jams that it apparently wasn’t aware of. Today, a trip that should have taken 3 hours took 4 hours because I trusted Mapquest’s suggestion for an alternate route. Alas, I will be returning to Google. If Mapquest gets better accuracy for traffic etc, I would consider returning.
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Broken feedback link
Why is the link to leave feedback completely broken but you guys are maintaining the link that takes me to the App Store just fine?
Anyway since I apparently have to do it here, can you please add a feature to tell Mapquest that the route it’s suggesting is untenable? It keeps telling me to make unprotected left turns on busy streets in heavy traffic which I’m just not interested in doing ever
Anyway since I apparently have to do it here, can you please add a feature to tell Mapquest that the route it’s suggesting is untenable? It keeps telling me to make unprotected left turns on busy streets in heavy traffic which I’m just not interested in doing ever
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Doesn’t really work
I was super excited to get away from Google and use a different app, but for some reason it won’t really work at all for me. It worked fine for about a week but now every time I try and search (even ‘convenience store’) it says “sorry, something went wrong” and if I tap on a place myself it says the same thing when trying to pull up details. I am giving it 3 stars, but mostly just because I respect the effort, but the app doesn’t really work
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Guess who’s back. Back again. MapQuests back. Tell a friend.
Similar to many, I have began using MapQuest for the first time since the 90s after the Lake Ontario embarrassment. Admittedly it has some flaws such as the voices and interface being a bit dated, but it certainly has its own charm and personality. I hope the influx of new users will drive the revenue to reinvest in the product itself to help level the playing field between competitors.
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Love, love, love! But where’s Jimothy?!
Love the app.
Love the fact that the Gulf of Mexico and Lake Ontario are correctly named.
Love the little travel buddies, honestly, there is one for almost every mood.
But as someone from Raccoon City, I need to know; where is our trash panda cryptid we saw on Instagram? 🦝♥️
Love the fact that the Gulf of Mexico and Lake Ontario are correctly named.
Love the little travel buddies, honestly, there is one for almost every mood.
But as someone from Raccoon City, I need to know; where is our trash panda cryptid we saw on Instagram? 🦝♥️
Poor update
This recent app update stinks. It has music playing in the background which I hate. There is no way to turn off the music and just have the voice for directions. I am eliminating this app because of this
Better than the BIG guys
Kept Lake Ontario !! Will always support the little guy over Google etc
Changed Lake Ontario to Lake Amaerica
They folded and changed the lake name
Location settings while using the app
I appreciate having a map directions alternative but the app doesn’t seem to respect location service settings. I enable location services while using the app, but I often pick up my phone and see something is using my location, only to find it is Mapquest and the app is no longer open.
Please fix this or clarify so I do not need to change the settings to never between uses.
Please fix this or clarify so I do not need to change the settings to never between uses.
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Please update your maps
I sent an email regarding wrong directions (the store had moved since 2004), multiple speed limits are incorrect. There is also no way to indicate if roads are closed, which was the case yesterday. Sent me one way but the roads were closed so I had to turn around, adding a good 10 mins to my drive. Please update your maps so I don’t have to start using Waze.
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UX experience needs improvement
Updating my review with some details. One thing that seems unnecessary and confusing from a navigation standpoint in a busy city like Los Angeles, instead of providing total miles until you are going to exit or change freeways there are incremental distances that designate a freeway you will not be taking or a bus only exit. This makes navigating sometimes confusing when you just need to drive for 5 miles and then change freeways. Another thing I am noticing sometimes when you exit a freeway instead giving the street name the screen still shows the freeway name not the street name.
Downloaded Mapquest 2 weeks ago. The navigation is not as smooth as other products available, directions can be confusing) and there are some other UX details I miss from other products. I’m here to support the further development of this navigational app and hope it becomes the #1 navigational app available.
Downloaded Mapquest 2 weeks ago. The navigation is not as smooth as other products available, directions can be confusing) and there are some other UX details I miss from other products. I’m here to support the further development of this navigational app and hope it becomes the #1 navigational app available.
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Excellent! And Support is Great Too
I had an issue where the icon for my questie or the blue dot were not centered on the road lines while I was driving. Instead, it was located just to the right of the line, moving parallel to the road that I was navigating. I submitted a support ticket, and was contacted a few days later via email, where a support team member asked for screenshots of the issue. I sent them along, and with the next update, the issue was fixed! Now the app works great, and I’m a subscriber!
Thanks to the team for holding the line and not bending the knee like the corporate world. I’m a geographer, and appreciate place naming conventions that are derived through cooperation, not through cheap political stunts. Bravo Mapquest Team!
Thanks to the team for holding the line and not bending the knee like the corporate world. I’m a geographer, and appreciate place naming conventions that are derived through cooperation, not through cheap political stunts. Bravo Mapquest Team!
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Does have KM
So far so good.
Looking forward to using this app. I LOVE the “Quest” approach.
The app still needs work but for the most part it’s pretty decent.
They update often. With 100k’s of more users in the last recently I suspect we’ll see many new updates in the near future.
Developers:
MUTE voice, if there is I can’t find it.
401 has sections that are 110km. Update needed.
Long term construction is not indicated. (Ramps to 401 that have been closed for months).
Looking forward to see what you come up with to make your app unique vs the others.
Looking forward to using this app. I LOVE the “Quest” approach.
The app still needs work but for the most part it’s pretty decent.
They update often. With 100k’s of more users in the last recently I suspect we’ll see many new updates in the near future.
Developers:
MUTE voice, if there is I can’t find it.
401 has sections that are 110km. Update needed.
Long term construction is not indicated. (Ramps to 401 that have been closed for months).
Looking forward to see what you come up with to make your app unique vs the others.
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