Maps CU User Reviews

What users say

Top reviews

App

Can’t get your app to work at all.

MAPS CU is the best!

I’ve been a MAPS member for about 20 years. During those years I’ve only known authentic and friendly people. The best service with friendly and helpful MAPS staff.

My review

Easy to navigate. Simple organized.

Suspicious transactions

I Am unable to report suspicious transactions

Worst app experience

The app for my business account is almost useless. Several issues. Can’t access past months statements. No option to be notified when a deposit are made, poor user experience when attempting to mobile deposit. I’m seriously considering moving my business account to a more business friendly system that is more efficient and user friendly.
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Easy and great service

Portal works great rarely have to go in person, but when I do they are always helpful and kind

I wish it’d warn you about deposit limits before you attempt a deposit

I’m the treasurer for my HOA and this app has been a HUGE help. I can just deposit checks at home when I have a few spare minutes.

Some residents pay annually, so every January I have to deal with the deposit limits, both the deposits per day and the total amount per month. I don’t object to the limits. What I find a little annoying is that I don’t find out I’ve hit a limit until AFTER I’ve attempted to deposit a check. So then I have an endorsed check that says “for mobile deposit only” to take to my local branch.

It just seems there could be a way to let you know your current standing re the limits before you try to deposit a check that’s over the limit.

For now I just keep track of the limit myself. It’s a small thing, it’s still a five star app from aduce star credit union.
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Online baking works

It’s just an easy way to control, see the Actuals and make decisions to do transfer.

App need help

Take any advice you get and take it

Mobile deposits

Since it usually takes me at least 2 tries to make a mobile deposit work every time, I’m only going for a 4. I get my balance information texted every day and I really enjoy that service

Mobile Deposit is so Bad

It still fails a lot after all these years. They don't care

Great way to Bank

Love the features of online banking!! Easy to transfer monies from one account to the other and pay bills as well.

Mobile deposit

Mobile deposit is horrible

Camera

New iPhone 17 camera not working in app :( blurry

Maps

I really like maps

Helpful!

Always easy to use and reach out for clarification/assistance. Just had help from Claudia, and she was informative and helped me straighten out my accounts. Thank you MAPS! Been a member since I was 3 months old!

Top notch service

I had a security issue with my account. I was so impressed with the person who helped me solve it. Deeply knowledgeable and very kind and understanding. MAPS is a superior organization with highly trained people.

Teresita

Great staff

Passwords

Maps needs to show input when entering passwords so we can see entries when typing them in to get into accounts

Mobile Deposit Finally Works

It took them over 8 years to fix something that other banks have had working the whole time ¯\_(ツ)_/¯